Picayune General Dentistry Inc

Update:We called and asked if we could plan to personally speak with Dr. Combs and they told us no that he is too busy!

I normally don't post when we have issues with a business or office, but I am extremely upset, and more heart broken than anything. We have been seeing Dr. Combs for years. He has been an amazing dentist.

We have had an appointment scheduled for today for months. The nurse comes out to the car, and immediately makes a remark because she sees two kids and just me.

My son was very nervous about this appointment because he had two caps last appointment, and one was very difficult, and it ended up being a painful experience. He didn't want to get out of the car at first. The nurse was very rude, and said that if he wasn't going to corruprate we would have to reschedule. I told her to give me just a minute to calm him down, and talk to him. She then says that we need to hurry because the doctor has other patients to see.

I get my son out the car. He didn't have his crocs on. The nurse rudely remarked that he better put shoes on or he can't come inside. She wasn't giving me anytime to do anything without making a remark.

We start walking toward the door, and she stops half way, turns around, looks at my other son and says, "He can't come in!" I said I know. I asked, can he please stand or sit in the lobby while I walk Dawson to the back? No!!!! Can he just walk with me to the back, let me get Dawson settled then we go back to the car? No!!!! Can he sit on the bench outside while I quickly walk Dawson to the back? No!!!!
I then said, y'all aren't making this very easy for someone who has two small children. She said, "Oh well! You will have to reschedule. You can call and speak with the office manger." She then walked off.

I called, spoke with the office manger, and she said we can get his records ready for you if you want to find a different dentist. 😭

Y'all, I understand policy, but come on! This was an extreme that I just can't understand. My heart is broken because we have never been treated like this before at any clinic. Ever!!! My heart is broken because we have seen doctor Dr. Combs for years, and now I am having to transfer service to somewhere more accommodating.

It is just ashame that no single mother, military mother, or any mother or parent who has a spouse that works all the time will be able to being their children to this clinic ever again. It is sad and heart breaking more than anything.

Dr. Combs is one of the best out there. Not only is he an awesome dentist, but his staff is amazing. Everyone is so friendly, and I always feel so welcome in his office. He is also great with kids.

I am more than pleased with my experience at this establishment! They are very professional. All of the staff I found to be very friendly(comforting even) and compassionate! 7 yrs prior, I had a horrible experience at a different dentistry in the area and it caused me to become highly stressed and anxious to tears to visit a dentist. Dr. Combs and his staff were absolutely understanding and made me completely comfortable. I am forever thankful for this gentleman and his staff! Many blessings to all of them! I will not be using anyone else! Not to mention, he/they did an amazing job with my children!!🦷❤

My wife and I took our 2 year old toddler to this clinic. Dr. Trey Combs didnt charge us for the visit. Very modern and clean clinic. Outstanding, proffesional, polite, kind, caring and thoughtful dentist. My wife and I highly reccomend Dr. Combs.

Agreed with part of the treatment plan, but somethings were concerning. I had some questions for a callback and the desk C U Next Tuesday repeatedly called back to sarcastically let me know that they're dropping our entire family as patients. I got your message(s) loud and clear and we won't be back. 👌👌

My kids have been seeing Dr. Trey Combs since they were 1 (daughter is 10 and son is 6) and he is absolutely amazing with them!!! I highly recommend him!

Had a filling come out and Combs took x-rays decided to cap my molar instead of refilling. Was charged 280 for what he did. Scheduled my appointment for the cap and was told it would be 1000.00. After 1280.00 later all was paid and done I could not stand to eat or drink anything without causing some type of pain. On vacation so had to deal with this for over a week. Get back home seen Combs the next day, he did a little grinding and told me to let him know if i had any problems which he said after the first visit. After three days no change. Called monday morning and he said that i needed a root canal and wanted to refer me. I TRUSTED the man's call which didn't work out for me because of unforeseeable issue's. As patients I guess we are supposed to pay no matter the outcome. He said that he did what i paid for and didn't know what else I wanted Him to DO. As individuals we are held accountable for what we say and do. As a Health Care Provider I guess its ok to say I Did my best you paid me and now you must go elsewhere to solve your problem and pay another 1300.00 to so. Do they ever consider Where The MONEY comes from and what you do without so you can pay them!!

The Dr.Combs was great with both of my girls! Very happy we found them!

Love this Dentist! Amazing place! Have been using them for almost 10 years!!! Wonderful and caring staff.

Best dentist ever!!!