Review of Patterson James E DDS
Patterson James E DDS is a dental practice located in Billings, Montana. The practice offers a range of dental services, including routine check-ups, teeth cleaning, fillings, and more. The practice is open Monday through Friday, with limited hours on Friday and closed on weekends.
The practice has received mixed reviews from customers. While some customers have praised the practice for its friendly staff and gentle approach, others have criticized the front desk staff for being rude and unprofessional. One customer reported overhearing a political conversation at the front desk, which they found inappropriate and unprofessional.
Despite the mixed reviews, many customers have reported being long-time patients of Dr. Patterson and his team. Some customers have been seeing Dr. Patterson for over 20 years and have praised him for his gentle approach and willingness to explain procedures in a way that is easy to understand. The practice has also been praised for its willingness to work with patients to schedule appointments that are convenient for them.
If you are looking for a dental practice in Billings, Patterson James E DDS may be worth considering. While the practice has received mixed reviews, many customers have reported positive experiences with Dr. Patterson and his team. It is always a good idea to do your own research and read reviews from multiple sources before making a decision about which dental practice to visit.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Toolbox Sam
Dr. Patterson is wonderful, and the professional staff are great, but the front staff aren't great if you pay attention. Probably efficient, but there is an undertone. I was really turned off to hear the woman behind the front desk going on about how Trump actually won, despite all the proof to the contrary. It was entirely inappropriate. I voted for him too, but the truth is the truth and it makes me question their judgement. It was mostly the one who always sits closest to the door, but the other one was chiming in too. The same one nearest the door also got snippy before when a mistake was made on her part regarding my insurance. She is the one with the rude undertones. She especially makes me consider going elsewhere. The others are great, but the friendly demeanor at the door is false when you pay attention. Been going for a few years. They are the face and it's not great.
Skyler Kincaid
I had been with Dr. Patterson for over 20 years. They had a billing mix-up with an old address that caused them to send a bill to collections. They claim they called us multiple times but we didn't receive any calls and they didn't have any records of the calls. We have also received other bills from them at our new address just fine. We called them to figure out the issue and the blame was passed to us. We never had any issues until this but will be going elsewhere.
Lynda Dodge
I have been going to Dr. Patterson since we moved to Billings around 20 years ago. One of my daughters used to get such bad anxiety when she had an appointment with a dentist. Dr. Patterson was so gentle with her it was always a positive experience. I would recommend him to anyone, especially if they have anxiety about going to the dentist.
Lindy _
I have been going to him for over 20 years now, when he was still located downtown. Not only is he great at what he does, he always frames it in a way that lets you know what you HAVE to do now and what can wait. He never pushes procedures. The staff is always friendly and accomodating and I highly recommend Robert for teeth cleaning. If I had to come up with something negative to say, I could't think of it, and that more than anything says a lot to me.
Allison Fallang
Very friendly staff! They will always work with you to get you in and go above and beyond to get an appointment time that works best for you.
Chris Landers
Good