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4 reviews
Dentist

Review of Flatrock Family Dentistry: Walrod Derek DDS

Flatrock Family Dentistry: Walrod Derek DDS is a dental practice located in North Platte, Nebraska. The business is categorized as a dentist and offers services such as routine cleanings, fillings, and crowns. The office is open Monday through Thursday from 9:00 am to 5:00 pm, and closed on Fridays, Saturdays, and Sundays.

While the business has received some positive reviews, there are also negative reviews that should be taken into consideration. One customer reported being overcharged on their first visit and not receiving a refund. Another customer was charged a no-show fee and denied rescheduling after missing an appointment. Additionally, one reviewer reported feeling frightened by the behavior of the dentist during their visit.

Despite these negative reviews, there are also positive reviews that praise the staff and dentist for their friendliness and quality of work. One customer reported being very satisfied with the service and professionalism of the team.

It is important to note that while negative reviews should be taken into consideration, they may not necessarily reflect the experiences of all customers. It is recommended to do further research and possibly schedule a consultation with the business to determine if they are the right fit for your dental needs.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Flatrock Family Dentistry: Walrod Derek DDS Reviews - 4

3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jordan Biere

Very Unprofessional and Rude. They will fail to communicate anything, I was over charged on first visit and no one made an effort to refund the expenses. Missed 1 appointment and was charge 100$ no show fee and denied rescheduling. Do not go here. My first experience I also had to sit for another hour in the chair waiting for a redo of my crown. Since they screwed it up the first time..

PS. the only abusive one over the phone was your wife. You guys clearly dropped the ball on billing and tried to give me the run around when I called you out on it. Look at the Character of this doctor. Bringing up My old past mistakes to justify their terrible service.

Jessica Branch

Incredibly unprofessional, borderline unhinged dentist. Went off without the slightest provocation, I'm not even sure why. Really frightened my daughter! Kind of unnerving. Wouldn't want him as a neighbor, let alone trust him as my dentist.

colton haire

Top notch individuals. Did an absolute amazing job. Couldn't be happier with the service and professionalism. both my wife and I had a great experience working with this team.

Kellie Ristine

Very accommodating and friendly staff and dentist, quality work completed! Thanks again Dr. Walrod and staff!

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