Absolute Dental - Topsy

Don't waste your time with these clowns.

I made an appointment with the Carson City office, it was over a month wait. I showed up early on the day of my appointment just to be told the dentist decided not to come in that day so I'd have to reschedule. They made no effort to get me in quickly, instead they made me another appointment, again over a month away. I rescheduled and decided I'd be patient.

The day before my second appointment I get a call and again they cancelled my appointment. Complete incompetence, they've got no respect for their client's time and at this point I wouldn't let them anywhere near my teeth. Save yourself time and a giant headache.

If you're looking for a dentist and considering absolute Dental. I definitely recommend this specific office. I relocated offices because of a move to different cities but also because of the way i was treated at another office. So comparatively speaking this office make you feel welcome and cared about. They actually want to fix the problems. Not just push you out to get another butt in your chair. You're more than just a source of income here.

Worst dental practice ever. Very unprofessional and no patient privacy. While performing surgery tell other guest to not look over cause they don't have curtains or doors on their small exam rooms. Sadie, the nurse, was very rude yelling at patients for all to hear, and then her boss (assuming) comes in and asks if everything is okay. Not when your staff is yelling at patients right before their surgery that they are already stressed out about. Ended up walking out. Will find new oral surgeon in a better environment.

Absolute dental is not at fault for this. It's the people who run this location want to specify. Seems like everyone else has had the horrible and horrific experiences I've had at this location with the oral surgery team. I showed up and the Dr was 45 min late. I let them know I have a child to pick up after my procedure and I really needed to be on schedule but I get yelled at by the front desk chick who accused me of having an attitude. Then some horrible lady comes out asks me a bunch of questions About my referrals and why I was there (Wich she should have known in the first place) then proceeded to tell me they were terminating my care because I was mean to their staff and threatened to call the cops on me.

Absolute garbage. I missed work for the whole day, didn't eat or drink all day waiting for Anesthesia. Just because I questioned why the Dr was late I was kicked out.
Needless to say I walked out very upset. The people at absolute dental in Reno were very helpful afterwards trying to make things right. Don't go to this location. They were also very rude to an older gentleman who couldn't afford their co-pay. Not a human friendly place. Don't go to this location big you value yourself and your time.

They show you the details and everything before they do your teeth. They are very nice during cleanings and such. Good people.

I loved everybody at this Absolute Dental Branch. (Topsy) They helped me, made me feel safe, and took excellent care of me. I would absolutely recommend it to everyone!

Poor customer service, it's pretty obvious with the way they treat people they are only concerned about money and what's convenient for them at the time. they are unconcerned about your schedule even if it costs you hundreds of dollars. They come first, not you.

The surgeons here are good but everything else was a nightmare if you want to be wallowing in pain because they will not give you prescriptions if you want an infection because they will not prescribe your antibiotics then go here otherwise stay clear of Absolute Dental

It was a very good experience like always I enjoyed every staff member I've had each and every time Thank You 😊

My wife has been going here for the same reason most people do , she went in for a temporary cap and a filling replacement yet was confused as to why this was not addressed at her previous appointment. Not only is this 5 days post but she is in tremendous pain. In the filling replacement she can’t eat ANYTHING Cold or hot because it triggers an intense shooting pain. Her temporary crown not only is too big for her mouth because they did not shave it down but when the lightest pressure is applied it’s hurts . After an appointment that should’ve only taken max 2 hours like all her previous appointments it took closer to 4 and she was in so much pain after this she couldn’t speak because opening her mouth hurt so bad she wanted to puke from the pain. I would love to know how a switch in doctors out my wife in the amount of pain when absolute dental has been her dentist for the past few years an pain was never something she suffered from till now . So happy we could go into debt for a place that doesn’t care . You are suppose to be there for the people who don’t get the luxury of great insurance who need help because they didn’t get the golden ticket in life but are still trying to find a way . You are letting people like my wife down . Making her stress an feel like she’s nothing because her Insurance isn’t anything nice . I hope you treat the next people who are in the same boat a little bit better instead of shaming them with the pressure of payment and insurance before they can even take a seat. Running a business is one thing . Running a business that treats people with heart is another .