Comfort Dental - Lomas

I recommend 100%! Dr. Sean and Comfort Dental staff are the best!! My poor hubby was suffering from a terrible toothache and was seen within the hour we called. They are fast and proficient. We are very satisfied with the treatment we received, He’s feeling so much better!!. This place is a knowledgeable & professional dentist office, empathic and judgement free. We look forward to seeing Comfort Dental for all our oral care needs! ❤️

Went for a cleaning ended up being charged twice. Once on the actual date I went then again on the 2nd date I did not. Called my insurance when I got the bill. They had me despite it with comfort dental who says they cant charge for a cleaning for one day so create to charges on 2 different dates. Now they expect me to front the bill.

Went in to get a tooth extracted. Waited 1 hour passed my appointed time. The tooth was pulled but, in the process, a filling was knocked out. The filling was immediately replaced with another filling that fell out within 7 days. Thank goodness they were so quick to hand me prescriptions for SERIOUS pain meds (Vicodin, oxycodone, etc.) that I did not need. But now I know where to get some serious pills if I feel like it.

They are caring fast and convenient, they care about the oatient and want nothing but the best for them.

Every time I go to this place it seems like they have to pull a tooth last week was the same. Dr. Prieto walked in syringe in hand and said this is going to hurt I have to inject the roof of your mouth, first of all I’m scared to death of the dentist so I asked him aren’t you going to put numbing gel first? He proceeded to tell me that the gel is just a placebo and then put gel on and injected me before There was time to numb anything.
I developed a infection not in the socket where the tooth was pulled but on the roof of my mouth where apparently he cut into with the instruments that he was using. When I called to ask for a prescription for antibiotics on Friday I was told that I’d have to wait till Wednesday for the doctor to respond!! If I could put negative stars on this review I would.

Incompetent staff, rude and mischarge people shamelessly. Tried to gaslight me into believing I was to blame for being ignored for 3+ hours while other walk in patients were seen while my 4 week in advance appointment for an emergency was ignored. Left me sitting around long enough that their Novocaine shots wore off. Inconsiderate, dangerous, and there wasn't a single attempted procedure or billing that wasn't riddled with errors & contemptuous incompetence. This is an unsafe and downright dirty space. Their paintings covered in filthy disgusting splashes of soiled unclean filthy grime, their walls are damaged and dirty, their staff is rude unkind and gossip loudly instead of doing work. From a mean and snotty receptionist, to an accounting team that don't know their job & mischarged me every time I visited, to a doctor who will not keep appointments & blame patience for the scheduling their staff arranges. Facility is filthy, treatment of patients is deranged and abusive. They are purely awful! Do not go here! An example of their incompetence: I came in with a split tooth and had an appointment already set up for fillings, I was told by the doctor they would add a tooth extraction to my existing appointment. When my prescription was not phoned in I called them on Thursday and they denied having my tooth extraction as being part of my treatment plan. I was assured they made a note of the work added on Thursday, but when I came in on Saturday the extraction was still not on file. So after dealing with all the mischarged incorrect past accounting errors, it was added to my appointment. I waited and was given novacaine and then ignored to show preference to walk in emergencies even though my emergency had to be scheduled weeks in advance. After 3 hours my novacaine had worn off, and I was gaslit into being accused of this being my fault the being ignored to show preference to walk ins. Also failed to give me my money back after doing no work on my mouth so I've been frauded out of over $1000.00

O brother. There's nothing Comfortable about it.
The two stars are awarded purely for their willingness to answer my questions and be candid with me.
The three unawarded stars are for the carelessness with my teeth--which is the only reason for going to a dentist.
Never have I been in and and out of a dentists office in UNDER 30 minutes. Tip: if it's quick, it's messy...please ask me about my sandpaper teeth.

They did assure if I had any problems to give them a call and they would be available. It's just too bad I can't take up their offer because I don't trust they would take the time on my teeth that is necessary to fix this. Quantity over quality at this dentist.

Dr Prieto was fantastic. I had a broken tooth pulled yesterday and have no residual discomfort of any kind.

Thank you for reinforcing the fact of why I don't go to the dentist in the states. You people are a racket. And I will make sure insurance does not pay you.

I went in for a few cavities. They didn’t not get out all the cavity before filling my teeth. Had a terrible tooth ache for months because of it and finally went to a different dentist that had to redo all of their work. I DO NOT recommend going here!!!