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Dr. Christopher P. Vignogna, DDS - CNY FAMILY DENTISTRY

3.1

19 reviews
Dentist

Review of Dr. Christopher P. Vignogna, DDS - CNY FAMILY DENTISTRY

Dr. Christopher P. Vignogna, DDS - CNY FAMILY DENTISTRY is a dental practice located in East Syracuse, NY. The practice is open Monday through Thursday from 8:00 AM to 5:00 PM and closed on Fridays, Saturdays, and Sundays. The practice offers general dentistry services, including routine cleanings, fillings, and crowns. Dr. Vignogna has been in practice for 31 years and has a team of experienced and friendly staff members.

While the majority of the reviews for Dr. Vignogna and his staff are positive, there are a few negative reviews that mention issues with customer service and quality of care. However, many customers praise the professionalism and compassion of the staff, particularly hygienist Louann. One customer even described their experience as "amazing" and highly recommends the practice.

Despite some negative reviews, Dr. Vignogna's practice has been serving the East Syracuse community for over three decades and has many loyal customers. The practice is conveniently located on Brittonfield Parkway and offers a range of dental services for patients of all ages. If you are in need of a new dentist in the area, Dr. Christopher P. Vignogna, DDS - CNY FAMILY DENTISTRY may be worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Dr. Christopher P. Vignogna, DDS - CNY FAMILY DENTISTRY Reviews - 19

3.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Stephanie Witaszek

I search and search for a great dentist because I can't stand the whole experience of someone in my mouth!! LoL....
But lemme tell ya I had to find a dentist in network immediately because I needed a crown after my previous dentist cancelled my crown appointment 3 times I guess due to my Insurance not responding approving whatever. Caught my previous dentist lying his way out of a situation. His office calling me with rudeness. etc...
So When I found Dr. V he treated me kindly graciously and like I was part of his family!!! I think the search for looking for a decent dentist is FINALLY over. if anyone is looking for a GREAT DENTIST you won't go wrong here. I give him and his staff not just 5 stars but 500 stars and more!!!! Try him out, 31 years in practice this guy knows what he's doing. 💙 Thankyou Dr. V!!!

Michael Williamson

I have been seeing Dr. V and his staff for a long time. They treat me very well and are prompt and considerate. Wouldn't go anywhere else.

john P

I had a root canal done by this doctor in 2022. After about 7 Months, I had pain and I was told by other 2 different dentists the root canal needs to be redone. This doctor didn't do it right.

Noemi Rodriguez

The dentist ruined one of my tooth, had me go back to “fix” it, it never got fixed, instead billed me for it. I tried call to make an appointment to fix it again and nobody ever answered the phone. I ended up getting a new dentist who had to undo the entire filling and redo the whole thing again. Now I’m been harassed by them for a balance of $12 when I feel they are the ones that owe me. Worst service ever.

CL M

Terrible customer service. They never answer the phone for anything, they never call you back if you leave a message. If you REALLY want to come here you're honestly better off driving here, but, I wouldn't recommend this place to anyone. Find another dentist that your insurance covers.

Robin Virginie

Dr. Vignogna helped me out with an emergency crown placement. The procedure and entire experience was smooth, easy and painless. I cannot recommend him more highly. He maintains a very professional and warm environment and was so accommodating to the last minute nature of my request. Very grateful he was able to help me out!

Kristina Chapman

We went there for many years. I tried to reschedule appointments after the quarantine ... left 3 voicemails but no one called me back. Sad because I really liked the dentist.

A Grizzy

Dr. Vignogna and his staff is amazing. My wait time to be seen is always timely. He is a good listener, which is a major part of him finding the perfect solution to my dental concerns. Thank you CNY Dentistry.

Mariann Coger

I have high anxiety going to the dentist. Louann was an amazing hygienist and was very compassionate. She explained everything she was doing and was very gentle. From check in to check out all staff I encountered were professional and caring.

Jason Corey

Talk about screwing over patients. I called to check on scheduling 2 weeks ago. NOBODY was answering phones. Got a text to confirm my apt. I replied and showed up to my apt. Well they said my apt was cancelled and NOBODY informed me. Instead of taking ownership they blame their "system". Receptionist could not even apologize and did not care. Complete waste of time and the worst patient care in CNY. Screenshot attached from message that went out.

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