Aspen Dental

I had a wonderful experience, in the great hands of these two wonderful ladies! I’m glad I came to Aspen Dental for a second opinion on a tooth extraction. Of course options existed, I wanted a dentist to be honest in telling me not to keep a tooth when it was too far gone. I am free of the tooth pain suffered most of the pandemic. I recommend seeking a second opinion when you feel you are not being heard, your wishes not respected, or you feel you are not being offered all possibilities or options of treatment regardless of the cost. Long wait to see the first dentist, to be given the runaround over the financial costs of my options and disagreements with the dentist. It took me several days to find a dentist accepting new patients, quick appointment, and bonus in receiving better treatment! Save your time and money… hopefully you need Aspen Dental to be direct and honest, I was told to never go to Aspen… so glad I went and had a far different experience! For me Aspen Dental is the only dental office I’ll be going to in Oswego County! The pandemic reasons to not accept new patients, is not an issue at Aspen, I walked in with an afternoon appointment for X-rays and treatment plan set in motion. The following week my tooth extraction. A few weeks off of work and recovery time was great. Best place in town for me!

I highly recommend Aspen Dental in Oswego . Their entire staff are amazing. They all are kind , helpful and truly care about their patients . I was nervous about finding a new dentist and they all had me feel at ease from the beginning of my appointment. My husband and I will definitely continue to use this office .

The office staff seems to be a bit unorganized. Phone calls are not returned and appointments are made for oral surgery before other important steps/heart doctor approval/medication approval. This makes me very nervous. Hoping and praying that trusting the surgeon with my needed dental surgery will prove to be better experience.

From the first moment I entered Aspen dental I was blessed to find some of the nicest people in the world. I was not judged by the condition of my teeth at the time. I was told that I am here now and it's going to be all better for me. it really was better for me. For the first time in my life I can smile and not be embarrassed. I cannot express express what that means to me. Or my beautiful daughter that can now see me smile. Dr Alvarez and his team are just the best and I thank God for their skills and kindness. The process has been a blessing to me and I would encourage anyone in need as I was to make the call and begin. Life can be so good that you will smile either again or for the first time.

I wouldn't recommend this franchise to anyone. After waiting for almost 5 months for my child's appointment. They called a week before left a voicemail stating they needed to reschedule due to having no doctor in the office for our appointment date. However I have called them 5 times, including an hour after they left their voicemail. And yet no one has called me back to reschedule the appointment THEY canceled. I have reported this to the NY State Dental Board, as well as the Better Business Bureau. Waiting for 5 months for a detal appointment is rough enough. But to have them cancel it on you for their reasons and not reschedule it. Is just bad business and practice. I'm writing still awaiting one of my many call backs to reschedule. Utterly ridiculous.

Very dishonest dentist and staff. Nothing more than a street thoug criminal. Nothing but lies!!!. Don't trust this dentist. Scams. NY and Massachusetts Attorney General has a law suits for fraudulent practices. Over charging customers. Charging customers for services they didn't provide.

This was my first visit omg I love this office every one in the office was so polite thank u so much for making me feel welcome and helping me get my smile back finally 💗 💖 💕 💓 I will be referring all my friends and family 100%Thank you ASPEN DENTAL

Oswego NY office was very kind and eager to help me with my smile again! The staff is very helpful and you won't leave disappointed!

I arrived with terrible tooth pain and left in good shape! Everyone was wonderful. Such an upbeat staff whose energy was great to be around! Treatment plans and financials clearly spelled out for you as well as options for the best course of action! My heartfelt thanks to my treatment team today, you rock! Stay safe😁

I made appointments on the phone for myself and my husband. I’m glad my appointment was during the week and my husbands later on in the week. I got into my appointment right away and all the staff was nice they were friendly and the place was clean. Once I was in the chair and my X-rays done the wait was then FOREVER!!!! Finally someone comes and scans my teeth. Okay cool... waiting on the cleaning now. So the hygienist finally comes in and accessed the condition of my gums and teeth and says okay the doctor will be in soon. I’m confused, normally when I visit a dentist they clean my teeth then the dentist does the exam. No sorry you thought the appointment you made on the phone was to get your teeth cleaned... ohh no we don’t do that here you need to see the doctor first then come in for a different appointment for the cleaning. So i was lucky they had only one available that day at 2 pm I had already been there 2 1/2 hours what’s another 2 more right? I had to reschedule my child care and waited for my cleaning. I then asked about my husbands appointment that would be coming up on Saturday, I don’t want him to come in (an hour drive btw) and not get a cleaning. Oh well we don’t have a hygienist on Saturdays. So what exactly is this an appointment for just the exam? He won’t even get the assessment like I got. I just think it’s really silly to have Saturday hours but no hygienist. I feel like I was misled by the salesperson who set up our appointments. My time money and nerves were all tested by my appointment at ASPEN Dental and I feel that they have only money in mind not the treatment of their money bringers. (I won’t even say patients) it’s all clearly about money because they wouldn’t be misleading people to get the maximum number of appointments and money. They don’t want to have you come in for a cleaning at your checkup because they can just make you come in twice so they can get more money from your insurance. If I could give zero stars I would. Shame on you aspen dental, where greed outweighs care.