Red Maple Dental

I am the worst patient possible: I hate the thought of pain or the an approaching appointment for a month prior. Totally unfounded. And me visit today for a cavity fix had my typical paranoia. And totally non-validated. No pain and the staff was very empathetic. I can't praise enough. Hopefully my fear will listen to me. They are the greatest!

I went to Red Maple Dentist needing alot of work and they helped me out. The Dentist and entire staff are very good and I always felt comfortable and well taken care of. Thank you!

I visited Red Maple several weeks ago in the hope if finding a new dentist in Asheville since I had just moved here.

Red Maple seemed to have good reviews and I needed to wait over 3 months for an appointment which indicated a very busy practice.

My first and only appointment lasted one hour and involved a comprehensive exam, huge amount of x-rays and photographs.

My initial concern was for a growth on my gum and a old temp crown that needed to be finalized and was causing pain. The Dr told me I needed to have the growth biopsied to rule out cancer.

At the end of the appointment I was told I MUST complete the recommended cleanings prior to any work being undertaken, including the biopsy.

The costs of the cleaning would be $1300 and could not be completed for a further 3 months.

Now here are my concerns about this practice;
1. They didn't seem to put my well being first. What if I did have cancer and had to tolerate these unreasonable delays ? That's not helping me as a patient.
2. The delay in appointment times in this practice is outrageous.
3. Although they seem to be wanting to provide a thorough and comprehensive service, they showed no interest in addressing my pain at all.
4. A week later I was sent a dental treatment plan which combined total was over $17,000. The most alarming thing about this plan apart from the price is the treatment recommendations weren't explained at any time including an extraction and were defined by medical codes I didn't understand. Not patient friendly at all.

So in the absense of a focus on looking after me first as the patient, an absurd delay in treatments and a "we'll do it our way attitude" I went in search of another dentist and found one I'm very happy with.

I've given Maple Dental a 2 instead of a 1, giving them credit for their comprehensive approach. But ofcourse I have no idea about the quality of their work but I do know it was going to take forever ,!!!

Red Maple Dental is the most pleasant, professional Dental center I have ever visited.
The front desk receptionists are extremely warm, friendly, helpful, caring and exceptional at what they do. When you walk in the door they are like “sunshine”. They are excellent at explaining and answering any questions related to your dental care and never make you feel rushed.

Dr. Harris and each hygienist assistant I have met are phenomenal. Dr. Harris has exceptional dexterity like a professional ballet dancer and her work is done with ease, neatness and confidence. She takes time to answer your questions and to make sure you are as comfortable as possible. The atmosphere is welcoming and highly professional.

The office is also beautiful and cheerful. Everything is very neat, clean and there are beautiful pieces of art work In each room. They also have state of the art equipment and are very progressive in their approach and treatments.

I sincerely feel like I have found the “home” I’ve always wanted for my dental care!

Thank you,
Jen Chapman

I've been pleased with the professionalism of everyone at the office since I became a patient about 2 years ago. Had a cavity taken care of for the first time today and it was clear I was in the care of a well tuned team. They barely had to talk as they were working, they were fast and there was no pain. I won't hesitate to recommend them.

Red Maple Dental has such a wonderful staff, front desk is very friendly and the assistants are top notch, especially Kaitlyn. Dr. Hoffert is so professional and does incredible work. I’ve had my wisdom teeth extracted and fillings done at this office and I can’t thank Dr. Hoffert enough for taking such great care of me and my teeth.

The staff in this office are so very kind, helpful, and really care about their patients! I haven’t ever found a dentist I felt comfortable with, but Dr. Hoffert and her staff do an absolutely phenomenal job with anything you need done! Service is also very prompt and you can usually get an appointment without it being months out. Dr. Hoffert has always been very nice, throughout and truly cares for your teeth & happiness. Patti and Laura are always very friendly and take the time to help you to the fullest extent on the phone. Sarah does an excellent job at understanding my needs and concerns while making me feel very well taken care of. The entire staff are very helpful at answering any questions, providing pricing, and working to achieve the best result possible! For emergencies, they have even made to sure to squeeze me in as soon as possible (usually same day!). Very great office and staff. I would highly recommend Red Maple Dental!

I'll begin this review by stating Dr. Hoffert and the Red Maple team are simply the best. If you are looking for a team of dental experts who utilize the latest technology Red Maple has it. If you need a dentist with the highest level of training and skill set then Dr. Hoffert meets that criteria. She has undergone post graduate training and internships in implant dentistry. She's very pleasant and can explain the most complicated condition or procedure in terms you can understand. I underwent what would be considered a rather a complicated and intricate procedure and she handled it with ease and the highest level of skill.

The staff at Red Maple are incredible. Everybody is so nice and friendly that it's like visiting old friends when you go in. And they are all highly trained and professional at their jobs; not to mention caring and sincere in helping you with whatever problem you have.

If you are looking for dental care with folks who actually care about you and are at the top of their game then I highly recommend Red Maple Dental.

Takes One to Know One

Having practiced dentistry for many years, I am very aware of great technical and behavioral skills. Dr. Shawna Hoffert is one of the finest and most gentle dentists that I know. I recently had 3 crowns replaced and the procedure was totally comfortable and efficient. The dental assistants were awesome, as well as the entire team, which made the experience great.

Absolutely the zenith in dental care in the Asheville area.
The owner Dr. Shawna Hoffert is simply the highest quality doctor in dentistry others have to follow. Red Maple Dentistry is "THE" place to meet the needs of your dental care.
It blows me away that there is on-site lab for making crowns, etc, CT scans for 3D imaging of problems and much more. The business operates like a precision machine with all of the staff involved and very pleasant and knowledgeable. Dr. Hoffert is exemplary in her profession and is really appreciated by all with dental care. Well equipped with state of the art equipment is very impressive and comforting all along with a doctor and staff that really care and love their work offering the best in patient services.