Search

Review of West Asheville Family Dentistry

West Asheville Family Dentistry: a dental clinic located in Asheville, North Carolina, that offers a range of dental services. The clinic is open from Monday to Thursday, with varying hours, and closed on weekends. The clinic has been reviewed by several customers, with mixed feedback.

Some customers have had positive experiences with the clinic, with one customer praising the staff for their friendliness and professionalism. Another customer appreciated the care and attention they received during an emergency filling. The clinic's hygienist, Tracy, was also mentioned positively by several customers for her gentle and thorough approach to dental cleaning.

However, other customers have had negative experiences with the clinic. One customer reported that they were told they needed three fillings, but upon getting a second opinion, they found out they didn't need any. Another customer reported that they had a nightmare experience getting a cap on their tooth, with the hygienist popping the temporary cap off without numbing the tooth, causing them pain. Several customers also reported issues with the clinic's organizational efficiency and sanitary practices.

Overall, West Asheville Family Dentistry offers a range of dental services, but customers should be aware of the mixed feedback and consider their own needs and preferences before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

West Asheville Family Dentistry Reviews - 56

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jonathan Mayer

I cannot and will not recommend WAFD - I went in because I had a large cavity, and asked that it be pulled. I was told I have dense jaw bones so they wanted me to sign a waiver in case they couldn't. He attempted to pull the tooth, ended up breaking the tooth, and basically said "Welp, we can't help you here, we'll refer you to someone else" - I left in WORSE condition than when I arrived. DO NOT USE THIS DENTIST! My family has since made arrangements to go to a different dentist.

Jodi penn

I have spent many, many hours in a dentist's chair throughout my 50 years due to a traumatic injury and wanted to let the locals know where they can go to get great dental service. All of my appointments have been have been on time, all staff is wonderful, dentist is gentle, concerned, checks insurance coverage before proceeding upon request, ensures comfort throughout visit.

Dave Pruiett

There are many things that I value about being a patient of West Asheville Family Dentistry. I'm always greeted with a friendly smile and treated like a friend or family member. My dental hygienist Tracy is always patient, thorough, and gental. Dr. Webb is also friendly, professional, thorough and gentle, and I know I can trust his guidance as it relates to my dental care.

Blain Bice

Best Experience I've ever had at a dentist. I had a broken tooth and they got me in that day and pulled it. At the end of the week I received a dry socket. They got me right in treated it and eased my pain. On top of that I'm not even a regular patient. Their compassion for people and situations from the front desk folks all the way through dental assistants and the dentists was outstanding.

Georgianna Groux

I was very pleased with my first visit here: I was given an appt. for the next week, and I was in the dental chair shortly after I arrived. My cleaning was quick and efficient. I was very pleased that they didn't waste my time by trying to sell me procedures that I had not requested. They even suggested placing a filling in a tooth for which many other dentists insisted I needed a crown! I will be returning here for all my dental needs.

Mary Turco

Both Dr. Townsend and his assistant were excellent in being gentle and thorough. One of the best experiences I’ve had with being fitted for a crown.

jimmy lance

I really like going to West Asheville Dentistry! Doctor Webb and everyone in the office are very caring, kind, and friendly which makes you feel warm and comfortable. I have to say that I am a very nervous person when it comes to going to the Dentist. I don't feel that way when I go there. They are a 5 Star in my book!

Kelly Barron

I have a great time every time. Everyone is so friendly and gentle. Enjoy the music too! I loved them before Covid, but even more so now. I feel very safe with precautions they take.

Alley Cat Social Club

Professional, compassionate and overall a wonderful experience. Highly recommend this dentist and amazing staff. Thank you Dr. Townsend and Alyssa.

Daniel Yates

The staff was wonderful. Made me feel relaxed and comfortable. Two things that going to the dentist doesn’t bring to mind. Thank you!!!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload