West Asheville Family Dentistry
Review of West Asheville Family Dentistry
West Asheville Family Dentistry: a dental clinic located in Asheville, North Carolina, that offers a range of dental services. The clinic is open from Monday to Thursday, with varying hours, and closed on weekends. The clinic has been reviewed by several customers, with mixed feedback.
Some customers have had positive experiences with the clinic, with one customer praising the staff for their friendliness and professionalism. Another customer appreciated the care and attention they received during an emergency filling. The clinic's hygienist, Tracy, was also mentioned positively by several customers for her gentle and thorough approach to dental cleaning.
However, other customers have had negative experiences with the clinic. One customer reported that they were told they needed three fillings, but upon getting a second opinion, they found out they didn't need any. Another customer reported that they had a nightmare experience getting a cap on their tooth, with the hygienist popping the temporary cap off without numbing the tooth, causing them pain. Several customers also reported issues with the clinic's organizational efficiency and sanitary practices.
Overall, West Asheville Family Dentistry offers a range of dental services, but customers should be aware of the mixed feedback and consider their own needs and preferences before making an appointment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Denise Montgomery
The office staff, hygienists, and doctors are so professional, friendly and kind!
SJ B
Super team of knowledgeable professionals. Thanks for being all around great!
Carolina State Overland
Terrible Dentist that cares more about money then patients
Carrie Chrismer
Awesome staff and service is top notch!!!
Adam Broward
Very gentle
Jaime Byrd
Terrible. I would give zero stars if I could. Just the worst dentist and dental care. I didn't plan to leave a review, but I now feel it's important to let others know about this clinic and dentist.
One important thing to mention is Tracy, the hygienist, is fantastic. I will miss her but I hope she can get out of this place and find a better work environment someday.
The original doctor I had was quite good, but then he left the practice. Then the dentist they assigned to me was awful. She had NO compassion whatsoever. She was incompetent in everything dental. They missed an infection in an x-ray I had in a tooth - and told me about it almost 2 years later. They offered up excuse after excuse about how they have the x-rays listed - and didn't see it. No one ever accepting any accountability for all the mistakes made at this office. On my first visit with this new dentist, she told me I would have to have all my teeth pulled out eventually. (I have since had a new dental evaluation and was told that was not so). She appeared to be threatened by anyone who questioned her "authority" in any way proving even more incompetence.
Then while attempting to deliver and place a crown on an implant, she somehow stripped the screw - blamed it on the manufacturer and taking ZERO responsibility, (which of course I know these things happen) but her behavior about it was unacceptable. She left the room and would not explain to me what was really going on. She then sent me to another dentist - leaving me with an unscrewed crown stuck in my unable-to-close mouth. Of course I had NO intentions of ever returning to this place again, so as soon as I could, I cancelled my membership with the clinic and all my future appointments. But then this dentist - who has done nothing but fail at every part of her job - had the AUDACITY to send me a letter saying she was cancelling me as a patient because we didn't "connect". They also cancelled my husband as well.
Don't even get me started on the front office staff and the attempts to make any appointments. They had trouble keeping the appointment dates and times straight and never had an opening even for an emergency. Just avoid this place at all costs.