Review of Burkemont Family Dentistry
Burkemont Family Dentistry:
Burkemont Family Dentistry is a dental clinic located in Morganton, North Carolina. The clinic specializes in providing dental care services to its patients. The clinic is open from Monday to Friday from 8:00 AM to 5:00 PM and on Saturday and Sunday, it is closed. The clinic offers a wide range of dental services, including root canals, fillings, cleanings, extractions, and more.
The clinic has a team of experienced and friendly staff who are always ready to assist patients with their dental needs. Patients have praised the staff for being polite, friendly, and professional. The clinic's dentist, Dr. Baron Thomas, is known for his caring and gentle approach to dental care. Patients have mentioned that Dr. Thomas ensures that they are comfortable and not in any pain during their dental procedures.
The clinic has received mixed reviews from its patients. While some patients have praised the clinic for its excellent service, others have complained about the clinic's billing practices and customer service. However, the majority of the reviews are positive, and patients have recommended the clinic to others.
Overall, Burkemont Family Dentistry is a reliable dental clinic that provides quality dental care services to its patients. Patients can expect to receive professional and friendly service from the clinic's staff and dentist.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
jcmcclellan82
Nothing bad about the office but I had to cancel an appointment for a root canal twice under Dr Hensley. First was due to not knowing the price and with how the cost of things are I couldn't go without a price and i rescheduled the day of the appointment. The second appointment I tried to cancel the week before but they were closed and had to call the day of. Now due to a freak accident and an amputation I was out of work and disability benefits were being an issue. So I had no choice but to cancel because as before money. Now I'm being billed for a canceled appointmentwhich was listed as cancelling in short notice/day of. Never had issues before now. With no income and larger medical bills to pay that's one thing that won't be a priority and if I can't return to them as my dentist then so be it.
Jessica Murphy
Staff is always nice and polite when I go in and the dentist always makes sure your comfortable and not in any pain while your in there I'm not big on going to the dentist usually I'm a big scaredy cat when it comes to those kinds of situations but I'd go see him anytime
Terri Kincaid
Dr Thomas and his staff are great! If you have never been to this office how would you leave a bad review. Makes no sense at all. It's a clean, sterile environment and they take excellent care of their patients. I have been going there for years and never had a bad experience.
Misty Watts
The office staff was friendly upon checking in with my cleaning. My cleaning was great and the hygienist was informative. When I went back Dr. Thomas fixed my teeth at once so I wouldn’t have to make two different appointments. He was quick, friendly and asked if I was ok multiple times during the procedure. He restored my smile and for that I am forever grateful!
Randy McClendon
Extremely friendly staff! Excellent and FAST service! I can't recommend this place enough! Thank-you!
Lori Hicks
My granddaughter went there,had no problem with them in any way.... Up till today actually . My daughter realized she made three appointments on the same day, at the same times. So she called an left a message explaining what had happened. They left her a message saying that if she misses the appointment , she is no longer allowed to come back.. So her mother calls them back explaining what happened , that it was on honest mistake. An that the one she is keeping , is the one they have been waiting on since last Nov.. They said if she didn't make it. That she will no longer be able to see her. Mother even said, that she would bring in a doctors note for proof.. Nope. Still didn't do any good. Yes it was an honest mistake.. An yes she called a few hours before appointment.. But she always called to redo app, due to her daughters other health issues. But with that being said. Lady on phone was nice, but due to one mistake. Shouldn't cost them not to see someone anymore.
leslie hannah
I'm not sure of the accuracy of the 2 bad reviews I read before my 15 year old daughters appointment today. This place is great. The staff, the dentist, our experience all of it was extraordinary. My daughter was scheduled as a result of a referral from her dentist and now we will be making this office her primary dentist, the hour drive is totally worth quality dental care for her. She had 4 root canals and she came out with nothing but good things to say and her front teeth look amazing. He restored her teeth and her self confidence. You will not regret going here. (If you're a normal, sane mind).
Cass
The people who practice in this office will treat you with complete disregard, do shotty work, and then they will harass you and threaten you with lawsuits if you leave an honest review. The dentist here is a bully, and an incompetent one at that.
Start treating your patients better, and stop cutting corners resulting in poor work and customer issues.
Nothing you can say in reply will change my mind, as all the other negative reviews and your responses speak for themselves.
My apologies to the staff that has no control over what their trash boss does and suffer the wrath of those who are unsatisfied and left hurt.
Tristian Huffman
Seriously the best Dentist I have ever been to. Dr. Thomas was great, and the dental hygienists there are so kind. I came to this office by accident, but I'm so glad I did!
Leanna Mask
If your looking for a great dentist with friendly staff then Burkemont Family Dentistry is the place for you 💯👍 Dr. Baron Thomas & his staff are awesome!! This will be my permanent dentist office for good!! 😁