University Dental Associates - Village Link
Review of University Dental Associates - Village Link
University Dental Associates - Village Link is a dental practice located in Winston-Salem, North Carolina. This practice offers a wide range of dental services, including general dentistry, cosmetic dentistry, dental implants, periodontics, and pediatric dentistry. The practice is open from Monday to Friday, from 8:00 am to 5:00 pm. They do not operate on weekends.
Patients have praised the dentists and staff at University Dental Associates - Village Link for their professionalism and care. However, some negative reviews have been reported. One customer complained about the billing process, stating that the practice filed claims incorrectly, leading to incorrect bills. Another customer complained about the long wait times and poor customer service.
Despite these negative reviews, many patients have praised the thoroughness and professionalism of the dentists and staff. One patient reported a positive experience as a new patient with Dr. Szott, who was mindful of their comfort during a cavity filling. Another patient praised the practice's COVID-19 safety measures.
University Dental Associates - Village Link offers a welcoming and clean environment for patients. The staff is friendly and helpful, and patients have reported that they do not have to wait past their appointment time. The practice also files insurance for patients, which is a plus for those who do not want to pay upfront and wait for reimbursement.
In conclusion, University Dental Associates - Village Link is a dental practice that offers a wide range of services and has received both positive and negative reviews from patients. However, many patients have praised the professionalism and care of the dentists and staff, and the practice offers a welcoming and clean environment for patients.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Liegh Acosta
My family has been going here for care for 5 years and been very happy with the service. They’re always friendly and helpful, and it’s easy to get appointments scheduled for when you need them.
Reba Smith
Great place to get your dental care. Everyone is so friendly, professional and their COVID practices are on point.
Wakenia Gregory
This is the worst dental office I have ever been to. They have a new dentist every day. They refused to clean my teeth because I had previous recent x-rays and did not want my insurance billed for new z-rays during a cleaning while I was 9 months pregnant. They are the worst. Bad service and all about the money.
Mark Simmons
The staff is always friendly and professional. They go out of their way to ensure the patient is satisfied. I feel confident in the care I receive.
Tayra Ortiz
Crystal was outstanding! Very nice and professional. Made me feel very comfortable and made sure I was doing OK through the process. Will definitely recommend!
scott stoots
I was in and out for my check up faster than the wait time in the lobby for most dentist offices. I love that when your appointment is at 2pm, you get seen at 2pm not 2:30!
Heather Jones
They are a great staff that have always done an excellent job. I've had a root canal with a crown and four wisdom teeth removed through them.
Rickie Woodson
Poor customer service. Left in the dental chair for an hour with no explanation for the delay by the dentist. This was our first visit and most likely will not return.
Anne-Marie Mills
Had a filling done here that caused more pain in the tooth than the cavity did. Went back to have it fixed and the dentist made it worse. I'm having to have the filling redone at a different dentist's office. Awful service here.
Greg
Awesome Dentist and Awesome Team!!!Sonia is the best hygienists ever!!!
Thank You for all you do!!!