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2.8

29 reviews
Dentist

Review of Troy Family Dental

Troy Family Dental:

Troy Family Dental is a dental clinic located in Troy, Ohio. The clinic offers dental services such as routine cleanings, fillings, extractions, and crowns. The clinic is open Monday through Friday from 8:00 am to 4:00 pm. The clinic is closed on Saturdays and Sundays.

While some customers have had positive experiences with the clinic, others have had negative experiences. Some customers have praised the staff for being friendly and professional, while others have criticized the staff for being rude and unprofessional. Some customers have praised the clinic for providing quick and painless procedures, while others have criticized the clinic for providing poor quality dental work.

One common complaint among customers is the difficulty in getting in touch with the clinic. Some customers have reported calling the clinic multiple times without receiving a response. Others have reported being put on hold for long periods of time or being sent to voicemail.

Overall, Troy Family Dental has received mixed reviews from customers. While some customers have had positive experiences with the clinic, others have had negative experiences. Customers who are considering using the clinic should carefully weigh the pros and cons before making a decision.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Troy Family Dental Reviews - 29

2.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Latisha Seger

They spent more time looking at my paperwork than they did cleaning my teeth. Was told they are not even working during the whole month of April and I need two fillings completed and he told me "well just keep the clean", upon me asking about tooth decay while waiting so long for an appointment. Jabbed me multiple times with the cleaning tool, which is sharp. Did not ask if there was any pain and didnt act like he cared. Cleaning was completed in less than 15 minutes. After Googling how long a tooth cleaning should take- a professional one should take anywhere from 30 to 60 minutes. Whole visit over in 20 minutes...smh

Extremely disappointed.

LaylaBre Wackler

I haven't seen a dentist in over 2 years and I have caresource this is the only dentist I could get into. Now I've never been, so idk how professional they work, but let me tell you one thing for sure. I had an appointment scheduled for the 8th of August. I have called them a total of 47 times this week and let me tell you they never and I mean N E V E R!!! Answer their phone or return calls. No email, no voice-mail. Extremley unprofessional and neglecting there patients needs. I wouldn't recommend wasting your time with people who apparently don't want anything to do with you!

Wendy Borg

First time here, no nearer choices for caresource. Place is dirty, waiting room, shredded chairs, bathroom has spiders, exam rooms... filthiest doctors office I've ever seen. Sent home to wait for approval from insurance. Seriously considering going anywhere else. Dr. barely listening. So I called Caresource to report the situation, then 3 days later they called me to say they did not want me as a patient after they heard about the complaint, and they would not submit the approval. The woman who called said they want good doctor/ patient relationships. How can they with a doctor who neither listens or talks to patients? It made me laugh as I had NO plans to go back anyway...too nasty! Get a cleaning crew, for God's sake.

Jay Bingham

ABSOLUTELY THE WORST DENTIST IVE EVER BEEN TOO the main doctor gave me 12 shots and didnt even wait in between shots. He then continues to over fill and over drill my teeth. He let the drill slop at leave 5 times per tooth and i actually was begging my mom to get me out of there. I went in fhere for a cleaning and afterwards i was able to move my teeth around and actively see them move. If i could give them less stars i would.

JC Dickey

I was anxious about getting a tooth extracted here because I've never been to this location before, but the staff were professional, courteous, and quick. The anesthesia was completely effective and the extraction itself took probably 10 seconds flat with very little discomfort. I hate having dental work done (I mean, who doesn't) but they absolutely made the experience as hassle-free as I could've imagined while still being thorough and safe. I would definitely recommend.

newly !

I’m not sure why you guys aren’t answering the phone you don’t get much busy. you guys told me i needed my teeth removed and no one has called it would be great if you’d answer or get some one up at the front who will. #keepitbusiness

kassia alberts

Do not waste your time if you can get someone to answer to even make an appointment that is..they messed my cleaning up! He is trash the office is disgusting..I wish there was a lower number to pick besides one star!!!

Aaron Templeton

Stood outside waiting at 8:00 for them to open no one was even there

Mr Mitchell

I had a crown put back in an it came out 4 months later now I can't get a hold of anyone... Only voicemail

Crfan09

I had 5 teeth pulled, 2 of them being wisdom teeth. I've never had teeth pulled so quickly honestly. I didn't feel anything. Staff is very kind as well. Truly a good place to go.

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