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Review of Pebble Creek Dental

Pebble Creek Dental is a dental clinic located in Mustang, Oklahoma. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Saturdays by appointment only. The clinic is closed on Sundays.

The clinic has a team of experienced and friendly dental professionals who are committed to providing high-quality dental care to their patients. The staff is known for their professionalism and personal touch, making patients feel comfortable and at ease during their visits. Patients appreciate the short wait times, with most reporting waiting no more than five minutes before being seen by a dentist.

The clinic has received positive reviews from patients who appreciate the caring and gentle approach of the staff. Patients have praised the clinic for its ability to provide most dental services on-site, eliminating the need for referrals to other clinics. Some patients have reported difficulty reaching the clinic by phone, but this appears to be a rare occurrence.

Overall, Pebble Creek Dental is a reliable and professional dental clinic that provides high-quality dental care to its patients. The clinic's commitment to providing personalized care and its ability to provide most dental services on-site make it a popular choice for patients in the Mustang area.

Amenities

  • Wheelchair-accessible entrance

Pebble Creek Dental Reviews - 200

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
David Thompson

Really bad experience with the office staff at this dentist office. Misspelled first and last names for my family of 4. I had to give them my dental insurance member ID 4 times. The 4th time was yesterday for my son's appointment at 8am today. I arrive, the first thing the lady on the right computer asks is again for my member ID? I told her I just gave it yesterday for the exact reason. She wasn't happy with that and replied with a salty "well, I wasn't the person who talked to you yesterday, sir..." They did see my son for his cleaning and the dental technician was really good. She had him chatting and laughing. The dentist was supposed to look at his teeth after the x-rays and cleaning but never did. I went to the front to check out and cancel my appointment. The lady at the left computer said the dentist decided to cancel all our appointments. Because we had a complaint regarding the office staff and mishandling of our names and insurance information? Very professional. Needless to say, we won't be going here and definitely would not recommend them to anyone.

Tammy Eastman

Everyone was very friendly, helpful, patient, and understanding from the first phone call thru the appointment. I appreciate everyone for being patient with my special needs daughter and getting the info for further help. Thank y’all so much! Highly recommend this place!

Trevor Anthony

They listen, they care, and they're gentle as possible. They can do most of what you need on-site instead of sending you elsewhere. Very pleased with this dentist for my entire family!

Annette Leeth

I am so glad I found this dentist. They are friendly and professional. I finally feel like I am at a dentist that cares about me as a whole. Great dentist and dentist office!

Sheila Burris

A very caring group of people work hear.
The staff are very helpful and understanding. The Dr's are amazing at there job.
I recommend this place to anyone needing any kind ofdental work done. They are the very best at what they do and care about there patient's.
My many thanks to everyone there.
God bless and stay safe.

Brooke Haywood

The people there are so nice & so enjoyable to talk to! Even though going to the dentist is no one’s favorite thing, I always enjoy seeing the friendly faces there.

Amy Dillard

Let me tell you!!! The woman who I worked with was the B.O.M.B!!!!!!! She talked to me helped me relax. I was super angry when I came in and by the time I spent 3 minutes with her I was good. I was laughing and having a great time. I will keep returning!!! Thank you ma'am you really did make my day!!!! Give her a raise!!!

Clemco Flex Blast Video Clemco

Very professional and friendly, I’ve always trusted Pebble Creek Dental.
Excellent service, explained services to be provided and how insurance would participate in treatment plan.
Very thankful for Dr. O, dental assistances and receptionist.

Billie Thompson

Terrible customer service! Had issues from the beginning with misspelling of our names, losing insurance information, losing appointments, having to give them insurance information 3-4x. When I called to complain and request that the office manager call me, my husband had our son there getting his teeth cleaned at the same time. After our son's cleaning, the dentist refused to personally look at his teeth. My husband was told that the dentist cancelled our family's appointments. They just lost a family of 4 and the manner in which it was done was very unprofessional.

Julian Wiley

Completely impersonal care, these people DO NOT CARE about your oral health!! I’ve had an appointment for several months and they contacted me three hours before my appointment to reschedule for two months from now. Absolutely unprofessional scheduling and treatment. They dentist was in some sort of huge hurry always. Bottom line, if you want to feel SAFE and valued as a customer, DO NOT go here. Can’t believe they just swept me under the rug like that, extremely dissatisfied and disappointed. Looking for a new dental clinic.

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