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2.7

10 reviews
Dentist

Review of Eastern Oregon Dental Group

Eastern Oregon Dental Group: Providing Dental Services with Mixed Reviews

Eastern Oregon Dental Group is a dental practice located in Baker City, Oregon. The practice specializes in providing dental services to its patients. The business operates from Monday to Thursday from 8:00 am to 5:00 pm. The practice is closed on Fridays, Saturdays, and Sundays. The practice is located at 1831 1st St A, Baker City, OR 97814.

The Eastern Oregon Dental Group has mixed reviews from its customers. Some customers have praised the practice for its attentive and caring staff. They have also appreciated the practice's flexibility with treatments and payments. However, some customers have criticized the practice for its poor customer service, rude assistants, and scheduling issues. Some customers have also complained about the practice's incorrect treatment and lack of accountability.

Despite the mixed reviews, the Eastern Oregon Dental Group has a primary focus on providing dental services to its patients. The practice has a clean and organized office, and the staff is friendly and kind. However, customers should be aware of the mixed reviews and should research the practice before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Eastern Oregon Dental Group Reviews - 10

2.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
christine cook

christine cook

πŸ‘ πŸ‘Ž 😐
Horrible practice Bad customer service Incorrect teeth fixing Reoccurring problems Scheduling issues Rude assistants Not recommended

Horrible practice and customer service. β€œFixed” incorrect teeth and didn’t fix them correctly, constantly having to go back for reoccurring problems and being told that they can’t do anything, tons of scheduling issues and rude assistants.
0/10 recommend.

Kelli Marks

Kelli Marks

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional

I only called to ask a simple question of the doctor for my very young son. The first time I called, the answering service said she would have the dentist call me. After waiting nearly two hours, I called back and the reply that I got back from their answering service people was, β€œthe doctor is not seeing new clients.” I want everyone to know that I will NEVER step foot in this office or recommend them to anyone, especially anyone with children. This β€œbusiness” obviously doesn’t want business - it’s a complete joke!! Apparently the dentist doesn’t care for children, when they are so young, how can they possibly be clients?!

B

B

πŸ‘ πŸ‘Ž 😐
Kind Staff Child-friendly Clean Office

Everyone in the office is extremely kind, attentive and caring! They are especially nice to my kids, which I appreciate. The office itself is clean and organized.

Andru Pauley

Andru Pauley

πŸ‘ πŸ‘Ž 😐
Bad Service Unprofessional Behavior

Worst dentist ever.... Broke a tooth and then called said i am dismissed after I blam3d the dentist for breaking my tooth. The staff n3ed to be educat3d on laws rulea and regulations

Keagan Thornton

I went in to get a surface cavity checked out and got a filling in the wrong tooth somehow.

Jordan Tewalt

Jordan Tewalt

πŸ‘ πŸ‘Ž 😐
Poor Customer Service False Advertising

Says there open Monday - Thursday. But they are not. As I am here right now and there doors are locked. Have called 3 times and waited 6 hours to even get a call back from there office over a broken tooth. Which must have been funny since the lady who answered giggled.

Kerstin Foglesong

These guys are AMAZING! Best dental experience I've Ever had! Their Kind, Quick And Flexible with their treatments And payments! πŸ˜€

Jaded Emerald

Caring people that I can trust with my nonverbal autistic son. Will never forget how awesome they were before during and after surgery

Evelyn Scott

Evelyn Scott

πŸ‘ πŸ‘Ž 😐
Poor Communication Unpredictable Service

Don't get me wrong they are very friendly but they fail to let you know if a student dentist is going to work on your teeth or the dentist you are there to see.

Jake Bork

Great place

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