Review of Aspen Dental
Aspen Dental: Providing Comprehensive Dental Care Services in Bend, Oregon
Aspen Dental is a reputable dental care center located at 3211 N Hwy 97 STE 120, Bend, Oregon. The facility offers a wide range of dental services, including cosmetic dentistry, denture care, pediatric dentistry, and general dentistry. The clinic is open from Monday to Friday, from 7:00 am to 5:00 pm, and on Saturdays by appointment only.
The clinic's staff is friendly, knowledgeable, and professional, providing patients with a comfortable and welcoming environment. The clinic is equipped with state-of-the-art technology, ensuring that patients receive the best possible care.
Aspen Dental has received mixed reviews from customers. Some customers have praised the clinic's staff for their professionalism, friendliness, and knowledge. They have also commended the clinic's facilities and equipment. Other customers have expressed dissatisfaction with the clinic's services, citing long wait times, billing issues, and poor customer service.
Despite the mixed reviews, Aspen Dental remains a popular choice for dental care services in Bend, Oregon. The clinic's commitment to providing comprehensive dental care services to patients of all ages has earned it a reputation as one of the best dental care centers in the area.
If you are looking for a dental care center that offers a wide range of services, including cosmetic dentistry, denture care, pediatric dentistry, and general dentistry, Aspen Dental is an excellent choice. The clinic's friendly staff, state-of-the-art technology, and commitment to patient care make it a top choice for dental care services in Bend, Oregon.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
- Has online care
Josh :D
Horrible experience. They made we wait so long for a simple check up. I thought it was a check up and cleaning but it was just a check up with a cleaning scheduled 5 months later. such a waste of my time. Now they are trying to charge me for the "free" check up for $244!!! WTH! I gave them my insurance so many times and they keep sending me mail saying they are going to send me to a collection agency which could put me in default and impact my credit rating!! So messed up!!!! Do not go here! 7 peaks dental is so much better! Never again Aspen Dental!!
Megan Oriley
Walked in, no one was at reception and had a wait for a little bit. Jessica did my X-rays and was fabulous at making it go by fast. Ashley was kind and welcoming. Kristina was great at check out and helping me go over all my options.
Kevin McKie
Dentist is either a crook or a quack. He said i need a $1000 deep cleaning and refused to give me a regular cleaning. Since then 2 dentists have said I don’t need a deep cleaning at all and verified my opinion of him. All i have is some gum recession from earlier years of brushing to hard. No gum disease. Avoid this place.
Fe Anderson
I called them to establish care and I was able to get in on the same day. All staff there were so cheerful and a treatment plan was all finalized before I left. So happy I found them
Chelsea Lovato
The nicest accommodating staff I’ve ever experience. I had an appt and had to bring my 3 year old. They made both of us feel welcome. Also, I have dental anxiety and they talked me through everything so calmly.
Nick Chandler
Go somewhere else. This is the third time that this facility has either screwed up my appointment scheduling, overbooked the dentist or messed up the billing. I suspect the issue stems from Aspen's low pay. Regardless, there are many dentists in Bend, save yourself the hassle of this one.
mabs
My first visit to establish a dentist. Very comfortable atmosphere! Office technology is hi tech and all of the staff was fabulous.
Larry Lovelin
My name is Larry Lovelin. Back in 2019' I had my first implant which happened in Aspen Dental in Gresham Or. I have moved to Bend in 2020'. In December of 2021' my implant started to become loose.... The surgeon that performed the work was gracious enough to honor his work and did it over with no charge...Aspen had some problems as they were new to Bend plus the covid emergency.... which caused hard to obtain personal.
Kimberly Hebrock came to Aspen Dental as district manager to fix all issues at this time and I was surprised that they covered with no charge a new crown....They truly went above and beyond the service they gave me....(saving $2,000 just the crown work)
Nene Ramirez
Honestly this review is not based on their actual service more on the lack of organization and customer service. 1) They said they would call to schedule a follow up appointment since their system was down, they didn't. I had to call them to make a follow up 2) Got new appointment the day of they called and told me the dentist is out and I have to reschedule. 3) New scheduled appointment was at 7am, no one was here. Turns out the dentist is out of state for training. When i spoke to the receptionist they said they has no notice of when their dentist will be out or in. So, if you make an appointment don't expect them to actually be there and be ready for another reschedule.
Steven Hodgson
Aspen Dental is a brand new facility, beautiful and clean with friendly well trained staff. I was greeted promptly and after the X-rays and exam a well prepared treatment plan was presented along with costs. I am confident there is not a better dental facility in Bend.