Willamette Dental Group - Bend

Last year during open enrollment I changed my insurance to willamette dental group. Some time after I had a crown brake; when I called to an appointment I was lead to believe they would fix my tooth. Instead they cleaned my teeth, billed my insurance for that, and told me because the crown was done by another dentist in Bend they would not fix it. So here I am with a broken tooth just waiting for open enrollment so I can switch my insurance again and go to a legitimate dental office.

Edit: they called me all right, and the first thing they asked is if I called the dentist where I had the crown done originally…. I think the thing that enrages me is they act like my time has no value and I’m lucky to get their help. I lost $500 for the day wage and another $1000 for the weekly bonus. Fool me once…

Thankful for this dental office and very pleased with how I was treated! I suffer with severe anxiety and by the time I left, my anxiety was practically gone. I was treated so good and they were extremely patient with me.

Wonderful, professional team! I love the care and concern they have for my health. They are very honest and have great prices. Will continue with them for my oral care fir many years to come!

Super friendly people, great teamwork, and they did a great job at cleaning my teeth and giving good advice on the health of my teeth and gums. I definitely recommend Willamete Dental.

We love Willamette Dental. All of the staff is so friendly. Our kids aren’t terrified about going to the dentist here. My youngest actually ASKS when he can go again!

We've had wonderful experiences with this clinic. They have been very kind and patient with both our young kids (4 and 6) and they both love visiting the dentist because of the awesome staff here. Highly recommend!

I would highly recommend this dental practice! Very professional, informative, and appt done in timely manner for my work schedule.

I have been using this clinic for many years with my children. Recently I had to see a specialist about my dental issues. So they put a plan in place and all the appointments setup n I had to wait over a month for my tooth extraction. I was not told I am not able to schedule another appointment to be fair with everyone. I have huge anxiety so to do this is a challenge and so I got my medication assuming they had what they need from me. 10 minutes before my procedure they call to say oh u haven't signed the consent. Don't get me wrong thats my responsibility too and I thought they had what they need. So now all my appointments are out they can't rearrange anything cause that's not fair to other patience. Well it's not fair to me that I took time off of work n got myself prepared n then oh they didn't have my consent for my medications. So now I have to reschedule everything of course and wait a WHOLE MONTH to be fair to other but there may be a cancelation which yeah it doesn't happen I've been called once the whole time but whatever. I use to think this office was great, responsive and caring really do not feel that way.at this time I will no longer suggest them to others because of the inability or empathy they have with people and their isaues.

The dental assistants are extremely kind & experienced but the front office staff ( some) are extremely rude. I've never been treated so poorly each time I visit the office. Also the orthodontist has very rude treatment to his young patients. I wouldn't recommend this office to ANYONE.

I got insurance through my employer for dental and i thought this was the best plan but after reading the reviews i think i will stay with my current dentist and pay higher out of pocket. its sad i have to wait until 2023 to make the change but yikes i dont think i wan to put myself or my family through what these people are going through.