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Review of Quest Dental

Quest Dental: Providing Quality Dental Care in Eugene, Oregon

Quest Dental is a dental practice located in Eugene, Oregon, that offers a wide range of dental services to patients of all ages. The practice specializes in general dentistry, cosmetic dentistry, and restorative dentistry. The team at Quest Dental is dedicated to providing quality dental care to their patients in a comfortable and welcoming environment.

The practice is open Monday through Friday, with early morning and late afternoon appointments available to accommodate patients' busy schedules. The office is closed on weekends. Patients can schedule appointments by phone or through the practice's website.

The team at Quest Dental is committed to providing personalized care to each patient. They take the time to listen to their patients' concerns and work with them to develop a treatment plan that meets their unique needs. The practice uses the latest dental technology and techniques to ensure that patients receive the best possible care.

Quest Dental has received positive reviews from many of its patients. Patients have praised the practice for its friendly and caring staff, its clean and welcoming environment, and its commitment to providing quality dental care. Patients have also appreciated the practice's flexible scheduling options and its willingness to work with them to develop a treatment plan that fits their budget.

If you are looking for a dental practice that provides quality care in a comfortable and welcoming environment, consider Quest Dental. The practice's experienced team of dental professionals is dedicated to helping patients achieve and maintain healthy, beautiful smiles.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Quest Dental Reviews - 199

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Eric Carman

Eric Carman

👍 👎 😐
Great Experience Friendly Staff Highly Skilled Professional Painless Procedure

My family, me, my wife and five kids from 18 to 4 years old, always has a great experience here. We know we can count on everyone there to be kind, gentle and patient, as well as highly skilled, knowledgeable and professional. On my last visit, I was in within a couple minutes of arriving, Danielle and Shelby at the front desk were friendly and welcoming as usual. Stephanie walked me through the procedure, and both she and Dr. Lassen were open to any questions I had. They made a complicated procedure painless, and took the time to make sure things were good at every step, and Stephanie even gave me a follow up call later that day, just to make sure. I wish every dentist office was like this.

George Turpin

George Turpin

👍 👎 😐
Surprise Billing Unprofessional Expensive Procedures Root Canal Deep Cleaning

The billing from this office is highly questionable. You will get a surprise bill from this office as they often mischarge and are denied by dental insurance. The entire office, while friendly, is highly unprofessional. The 'fun to party with' vibe is cool and all, but not when it comes to receiving dental care.
I am extremely unhappy with this dental provider and extremely unhappy with their surprise billing. Never trust the quotes you get from this place, and use extreme caution when getting care from this provider.

Be extremely cautious if this office recommends a root canal. Please go get a second opinion. If you do need a root canal, please understand that you are likely going to have to pay over $2300 out of pocket, after insurance if you get a root canal here.

Be exceptionally cautious of any deep cleaning or root planing and scaling costs as well. These costs will completely max out your insurance and this office will predictably tack on those procedures first before dealing with any emergency procedures, thus dumping the entire cost on you while charging you the rates that they would normally charge insurance.

Always be wary of a practice that requires a procedure that will cost all of your dental benefits for an entire year before helping you with an emergency.

I cannot stress enough how much I regret getting any work done by this practice.

Rikki Reeves

Rikki Reeves

👍 👎 😐
Great Service Caring Staff Overcoming Fear of Dentist

The dentist and the tech were amazing! They truly cared about my concerns and well being. They treat you like a human! I have a big fear of dentist and they made me feel comfortable and heard.

Quenton Chocktoot

Quenton Chocktoot

👍 👎 😐
Great Service Efficient Billing Smooth Transition

I decided to transition to Quest Dental from a dentist office that I had been going to for a long period due to various issues with scheduling and billing. My first appointment with Quest Dental was overwhelmingly positive and exactly what I was hoping for when I made the move to switch offices. There was a mix-up with my insurance policy and it was fixed as soon as the mix-up was identified and I appreciate that. If that had happened with my other office, it would have taken hours to fix. Keep up the good work!

David Flores

David Flores

👍 👎 😐
Professional Staff Efficient Service

I visited Quest Dental for my semi-annual cleaning. Sometime before my visit, I lost part of a filling. When my hygienist asked me about anything new with my teeth, I shared that information. The dentist came back and looked at the x-rays and the affected tooth. Since I wasn't in any pain, we discussed a couple of treatment plans. I choose to have the filling replaced and looked forward to having it done at a future date. After a while the dentist came back and explained he had a opening in his schedule right after my cleaning was done. I went ahead and had it done and saved myself a repeat visit.

Thank you Dr. Hubbard, Stephanie, and Kristen for making the visit easy and pleasant.

Shasha

Shasha

👍 👎 😐
Great Service Friendly Staff Skilled Dentists

I love Quest Dental! Front office - thank you Tammy and Danielle and their hygienist are nice and accommodating. Really like Dr Lassen and Dr Hubbard! Keep up the great work!

Marci Flores

Marci Flores

👍 👎 😐
Excellent Service Customer Satisfaction

Incredible team from the front door to the end of my visits. I was having a TERRIBLE day today and they were kind, sympathetic and did everything they could to accommodate my needs. I even got a juice box! I will forever drive 45 minutes to get to them for my dental appointments. They are worth it!

don merkle

don merkle

👍 👎 😐
Excellent Job Good Communication Gentle Thorough Will Return

Went in for a cleaning, and the tech did an excellent job. She was very good with communicating what was going to happen ,and at being gentle, but seemed very thorough also. Will definitely return for future cleanings.

JimbyeU (Jimbye)

First time visit.Very clean areas.The staff was very nice and thoughtful which means a lot.Too early to tell until some dental work goes...

Larry Brunson-Smith

Larry Brunson-Smith

👍 👎 😐
Great Dentist Painless Procedures Friendly Staff

I Love our new Dentist, DR. STEFFEN LASSEN. He is so kind and gentle . I had a root canal and two crowns and I never felt an ounce of pain. His assistant, STEPHANIE was such a pleasure to have her right there. Thank You, Thank You, Thank You!

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