Review of Smiles Dental Eugene
Smiles Dental Eugene: Providing Quality Dental Care for the Community
Smiles Dental Eugene is a dental clinic located in Eugene, Oregon, that offers a range of dental services to patients of all ages. The clinic specializes in general and cosmetic dentistry, providing services such as teeth cleaning, fillings, crowns, veneers, and teeth whitening. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm.
The clinic's team of dental professionals is dedicated to providing quality dental care to the community. Patients can expect a warm and welcoming environment, with friendly staff who are always ready to assist them. The clinic's dental hygienists are highly skilled and knowledgeable, ensuring that patients receive the best possible care. Patients can also expect to receive personalized treatment plans that are tailored to their individual needs.
Smiles Dental Eugene has received positive reviews from many of its patients. Patients have praised the clinic for its friendly staff, excellent service, and high-quality dental care. One patient said, "My dental hygienist is always amazing and tells me what I need to know." Another patient said, "Thank you for reviving my smile back again!! I almost thought it were impossible to have my teeth repaired to last."
However, some patients have had negative experiences with the clinic. One patient complained about being hounded for a $70 deductible for three years, despite only receiving a cleaning. Another patient complained about not receiving a call to confirm their appointment, which led to their appointment being filled by another patient.
Overall, Smiles Dental Eugene is a reputable dental clinic that provides quality dental care to the community. Patients can expect a warm and welcoming environment, with friendly staff who are dedicated to providing the best possible care.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Emma Thornburg
My first dental appointment in a few years and everyone made me feel so comfortable! Nicole was great and we had fun chatting in between things!
Tracy Franks
Great experience. Friendly staff from the receptionist taking appointments, dental hygienist Maykala, dental assistant, to DDS Garcia. Definitely recommend if need any work done on your teeth.
Jessie Riggs
The staff there are awesome people just wished they would've offered me some bananna bread lol
Roger Parker
As with many, I have had both good and bad experiences with dental offices. So, I reviewed many before selecting Smiles Dental. To say they did a great job is a huge understatement. From start to finish the service has been outstanding. From new patient indoctrination to procedures and billing. The entire team has exceeded my expectations. The front staff was very gracious and made the whole process very simple. I was able to use the web site to fill out documents at home before my visit and have the information applied to my account. The initial visit was great, I was able to get my exam, cleaning and dental work plan created and mapped to my insurance. As it has been a while since my last dental visit. I was apprehensive and nervous concerning the state of my teeth. The staff put me at ease and very professionally proceeded with the work to be done. Together, we created the plan and mapped it to my situation. They listened and there was no hard sell. I felt no pressure or made to feel guilty. The office staff is very accommodating and very helpful. They made sure I completely understood every detail, laid out the plan, verified my insurance coverage and informed me of all costs. Since it has been a while since my last visit, I needed crowns and a replacement partial denture. The hygienist was great and the evaluation was very thorough. They shared what needed to be done and encouraged me to input my desires. They listened. As for the dentist, he was the best I have had in a long time. From deadening to the actual procedures, there was no pain or discomfort. I was very nervous and he reassured me, putting me at ease.. He was patient and listened. He made sure I understood every aspect of the work to be done. The final work is great. I have smile back. I can truly recommend this office. I am very impressed. I hope this helps.
Karen McGinnis
With all the negatives in life, I had a very positive and great experience with replacement of a crown. Cool people.😉
Natasha Garnett
Most of the positive reviews are based on the original practice/dentist. I would not go here. We created a plan to correct my smile with a combination of straitening, caps, and veneers. I spent well over $15k and do not even have matching teeth.
1) Dispite my constant request and careful monitoring the caps and veneers are many different shades. Only one is the white color I requested.
2) The work was done poorly. I had to come back repeatedly to have work redone, some of which I was billed for.
3) The agreed work was passed between 5 different dentists. I constantly had to re-explain what was being done and where we were in the process.
4) They billed both me and my insurance for the same work. It took months of fighting and phone calls to have the money repaid (of course without interest). In contrast, when they billed me for work, they included a finance charge on the initial bill.
I went through nearly two years of teeth breaking and falling out, spent a lot of money, and am left with a dingy miss-matched smile. (caps and veneers can't be whitened)
Sharon Smith
My emergency need was handled quickly and professionally. All staff members were friendly and informative.
Seretta Shanahan
My dental hygienist Makala is very thorough and kind. Good experience.
Tara Whitefield
I chose Smiles because they have excellent reviews on Google. The reviews were spot on! It had been longer than I'd like to admit since my last cleaning. The dental hygienist Kayla was thorough, kind, and my cleaning did not hurt at all. She and the dentist took the time to explain everything and the receptionist was very friendly. I'll be back for sure.
Madeline Fehlman
Everyone was so friendly and welcoming, I almost thought I had walked into a pediatric dentistry by mistake! I was a bit nervous because it was my first visit at this new office but my hygienist was especially comforting and told me everything that was going to happen. I am really glad I chose Smiles Dental as my new dentist.