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Review of Smiles Dental Eugene

Smiles Dental Eugene: Providing Quality Dental Care for the Community

Smiles Dental Eugene is a dental clinic located in Eugene, Oregon, that offers a range of dental services to patients of all ages. The clinic specializes in general and cosmetic dentistry, providing services such as teeth cleaning, fillings, crowns, veneers, and teeth whitening. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm.

The clinic's team of dental professionals is dedicated to providing quality dental care to the community. Patients can expect a warm and welcoming environment, with friendly staff who are always ready to assist them. The clinic's dental hygienists are highly skilled and knowledgeable, ensuring that patients receive the best possible care. Patients can also expect to receive personalized treatment plans that are tailored to their individual needs.

Smiles Dental Eugene has received positive reviews from many of its patients. Patients have praised the clinic for its friendly staff, excellent service, and high-quality dental care. One patient said, "My dental hygienist is always amazing and tells me what I need to know." Another patient said, "Thank you for reviving my smile back again!! I almost thought it were impossible to have my teeth repaired to last."

However, some patients have had negative experiences with the clinic. One patient complained about being hounded for a $70 deductible for three years, despite only receiving a cleaning. Another patient complained about not receiving a call to confirm their appointment, which led to their appointment being filled by another patient.

Overall, Smiles Dental Eugene is a reputable dental clinic that provides quality dental care to the community. Patients can expect a warm and welcoming environment, with friendly staff who are dedicated to providing the best possible care.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Smiles Dental Eugene Reviews - 200

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nancy Meston

Nancy Meston

πŸ‘ πŸ‘Ž 😐
Unprofessional Front Office Incompetent Tech Lacking Dentist

Front office is unprofessional with no follow through. Makayla is a wonderful hygienist. The tech I had to do a dental scan had no regard for HIPAA or hygiene. I was scared for my health and safety due to their incompetence. The 'dentist of the week' was lacking. It is a shame that Smiles Dental is running what used to be a wonderful practice into the ground.

Roxanne Watson

Roxanne Watson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unreasonable Fees

because I had to reschedule twice due to a sick child, I was told I had to pay $50 when I came in for my next appointment I fired smiles dental!

Laura Holland

Laura Holland

πŸ‘ πŸ‘Ž 😐
Thorough Informative Delightful Helpful Friendly

I really love Mikaela as my hygienist. She's thorough, informative and absolutely a delight to chat with. She has helped me do better periodontic care. The office staff are warm and friendly and always helpful. Very happy so far with my care here.

Alethalou Harmon

It was very pleasant to have my teeth cleaned.

Nope Unuh

I loved my hygenist, she was concious and efficient with her work.

Sierra Shay

I had my first appointment at Smiles Dental yesterday and it was fantastic! All of the staff are very friendly and personable. The office itself is nice with a pretty view and lovely decor. My dental hygienist, Randy, did an amazing job cleaning my teeth, I was blown away by his thoroughness. He also made the experience a pleasurable one due to his friendly and conversational personality. Dr. Parry is also very friendly and seems to know what he is doing! Due to an issue with my gums they referred me to a periodontist and even made the appointment for me so that I didn't have to. I had a fantastic experience and would 10/10 recommend Smiles Dental to anyone looking for a dental hygienist in Eugene!

Ruth Wren

I'm retired and don't have dental insurance anymore. I've been going to Smiles for dental cleanings and very satisfied with those, using their dental savings program. Kayla is a terrific dental hygienist. The office is friendly and professional. Recently I had an old crown fall off my front tooth because of decay underneath. I got an appointment the next day and
Dr. Ahmed and his assistant did an excellent job putting in the temporary with 25% discount since I have their dental savings plan. I used Care Credit to cover the cost of the new crown and bridge with 6 months interest free.
The doctor and staff are attentive and answered all my questions thoroughly. I recommend Smiles Dental.

Lisa Crampton

Everybody in the office are very welcoming and help a person feel completely comfortable. They do an excellent job explaining the procedure each step of the way. The experience was so positive that Smiles Dental has already been referred to my co-workers.

Jamie K

I started clear correct and treatment was supposed to be 9 months. Several mistakes from staff and two years later I’m still in treatment. I planned to move and they said no problem you have the unlimited plan so you can have another dr finish up your treatment since its good for 5years. So,I moved and no dentist would take me on without payment, which makes sense. Why should they do the work that another doctor already cashed out $5k from the patient while new dr gets nothing? Before I moved and after, I was assured no problem at all and I just call up someone who does clear correct and they sign a form to release me as a patient. Now I’m paying a NEW dentist in another state. $1k to do another set of revisions. Spare yourself and go to a dentist that doesn’t try to scam their patients.

deb messinger

Smiles Dental so far has cleaned my teeth and done an excellent job. I have also had several crown done for cosmetic reasons and I can't thank them enough for giving me a beautiful smile!! I seriously look ten years younger!!

The staff is friendly, the price points are good compared to other dentists and they are professional and efficient in all areas of dental work. I would highly recommend them!! They are by far the best Dental Office in Eugene!!

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