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CORNERSTONE DENTISTRY, LLC / DR. BRIAN KRUSE

3

10 reviews
Dentist

Review of CORNERSTONE DENTISTRY, LLC / DR. BRIAN KRUSE

CORNERSTONE DENTISTRY, LLC / DR. BRIAN KRUSE is a dental practice located in Island City, Oregon. The practice offers a range of dental services to patients of all ages, including routine check-ups, cleanings, fillings, and extractions. The office is open Monday through Thursday from 7:00 AM to 4:00 PM. Patients appreciate the convenient hours and the friendly staff.

While some patients have had negative experiences with the practice, others have had positive experiences. Some patients have reported feeling discriminated against or mistreated by the receptionists, while others have praised the staff for their friendliness and professionalism. Patients with Oregon Health Plan have reported feeling judged or belittled by the staff, while others have reported receiving excellent care regardless of their insurance status.

One patient noted that Dr. Kruse and his team are "super good at what they do" and that they are able to help patients with anxiety feel more comfortable during procedures. Another patient noted that the staff is "patient" and "made [their] kids feel really comfortable with being there."

Overall, CORNERSTONE DENTISTRY, LLC / DR. BRIAN KRUSE is a dental practice that offers a range of services to patients in Island City and the surrounding area. While some patients have had negative experiences with the practice, others have had positive experiences and appreciate the convenient hours and friendly staff. Patients looking for a new dental provider may want to consider CORNERSTONE DENTISTRY, LLC / DR. BRIAN KRUSE and make their own assessment based on their individual needs and experiences.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

CORNERSTONE DENTISTRY, LLC / DR. BRIAN KRUSE Reviews - 10

3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kyran Flanagan

Kyran Flanagan

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Unprofessional Behavior Cancelled Appointment

I know mr cruise personaly and to be treated like I'm a child /stupud by the front desk is just not ok I call and aet my appomient up didnt luke the time fixed it to 230 I show 5 mins late due to traffic and my driver. Being a lol slow they try 2 tell me that I didn't set my appoment 4 230 that it was set eralier than that and cancelled my appomient with out even calling me normally id just reschedule and get over excpte the fact this is twice now and I habe a broken wisdom thooth and expoaed never so thanks 4 makeing me suffer even more it feels just wonderflu to be treated like my needs dont matter and not get care thx.

Jaime Nicole

Jaime Nicole

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Good Service Friendly Staff Helpful Doctor

I just wanted to say Dr. Kruse and all the girls back there are super good at what they do. I get anxiety really bad having dental work done, and he always talks me through the process, which helps me calm down a little bit.

Cyrstin Matthews

Cyrstin Matthews

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Rude Receptionist Appointment Issues

Great service in the back. But up front!? The receptionist are extremely rude. One left and appointment reminder the day prior saying 8:30am I went in the next day and the receptionist said I was late. When I told her I was not and have a voicemail stating the time she said thatโ€™s not right I donโ€™t ever schedule appointments at 8:30am. I told her I have the voicemail that she left but continued to say I was wrong. Because if covid I couldnโ€™t even go in and show her the voicemail. She rescheduled me and said she would call the day before. She never did for mine or my daughters. Extremely rude.

Danielle Collard

Danielle Collard

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Service Friendly Staff Patient with Kids

I was very pleased with the service we received at this dentist office. From the receptionist to the dentist, everyone was incredibly friendly. I was very pleased with the way my kids were treated. The staff was all patient with them and made them feel really comfortable with being there. I donโ€™t mind driving 40 minutes for their dental needs after receiving such great care.

Bj Clinkenbeard - Rutherford

Bj Clinkenbeard - Rutherford

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Rude Staff Poor Customer Service Unprofessional Behavior

Always rude! Insinuating that I canโ€™t pay my bill when I make an appointment to get me kids teeth pulled! Canceling appointment, making decisions for me! Itโ€™s ridiculous! All because I have Oregon Health plan for me children!!!!

Blue Boy Chavez

Great dentist place. Friendly staff and they do great work! Would recommend.

Melissa Oquinn

Always great with the kids!

nia nor

Receptionists are very rude especially if you are on OHP.

Star Athena

Great place always have gone here

Amanda Olsen

Amanda Olsen

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Discriminatory Comments Expensive

Dr. Kruse has been my dentist since I was a young child but here lately I have had nothing but negative experience, A lot of better than you attitude from him and the brunette receptionist. Donโ€™t come here if youโ€™re if you have Advantage, They are not shy from saying discriminatory comments and making you feel a certain way. I canโ€™t even explain the feeling I felt when leaving, All because I couldnโ€™t afford out of pocket expenses to get my wisdom teeth pulled and requested them to submit my referral for orthopedic surgery differently.

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