Springfield Family Dental - Ben Thomas DMD & Rob Gay DDS

Great family dental service. Recently changed ownership but still great work. They got me a crown completely finished within a week when I was getting ready to go to Greece. Fits perfect feels great in my mouth. Been coming here for 40 years I'll never change.

I have been getting my dental work at Lonn Robertson's office for over 15 years and love it. I truly enjoy my time there which is an amazing thing to say for going to the dentist! The staff is super friendly, caring and compassionate. They give open and honest advice and do top notch work. They work hard for insurance coverage and take care of customers in emergencies. Lonn and the entire team are more like good friends with important skillls then going to a dentist office! I recommend then to anyone who asks about dentistry!

The most kind, caring, patient and funny medical office I've ever been to. Prior to making my first appointment with Dr. Robertson more than 15 years ago, I had extreme dental anxiety. We laugh about that now, as I actually look forward to visits and truly enjoy the kinship and professionalism with which the entire staff operate. I recommend Dr. Robertson to all my friends, and many have happily made the switch!

I was most impressed with Dr. Robertson's compassion and understanding of my situation. All of the staff are so sincere and nice. I made the right choice for my dentist and highly recommend this office for your dental needs. Many thanks to Dr. Robertson and the support staff!

Our daughter made the change to Dr. Robertson two years ago when she needed a second opinion. She was so pleased with his excellent care that my husband and I have made Dr. Robertson our family dentist as well. His prompt, concise diagnosis of issues, efficient, painless treatment, and friendliness give us great confidence in his service. The staff in his clinic are helpful and welcoming. This is a dental office to call "home"!

Lonn and his staff are topnotch. I used to dread going to the dentist but they all put me at ease and make it a pleasant experience. Diana is always so friendly and helpful, and Holly, Tracy, Tina, and everyone else, are the best. They talk me patiently through the details of what to expect with an upcoming procedure and also how much everything will cost. I always find I want to talk with everyone and time is too short..also too much in my mouth! Music is great too.

Dr. Robertson is an excellent dentist. I recommend him to anyone looking for a dentist. I have been going to him for 14 years now and trust him explicitly. He us very professional and kind. His staff is top notch. I look forward to my appointments. Whenever I have needed immediate assistance, he accommodated me and he has always made sure everything was right in the work he did in my mouth.

Hi. Was looking forward to seeing Dr. Robertson. Unfortunately, I didn't even get a chance to meet him. My husband and I were looking for a new dentist close to our home where we recently moved.
I don't have any serious dental issues that require yearly x-rays and told the staff this in advance. I have a recent MRI of my whole head which is more accurate anyway. ( I've had many doses of radiation to my head/neck in my life and have the tumors to prove it, and don't want/need any more.) My issue is that they had the information they needed to be able to refuse service to me if they wanted to. They could have called me to tell me this, instead they waited until I got there to tell me, right in front of other people, that I couldn't see him. I don't think I should have been subjected to this treatment, embarrasing to say the least. My husband has no such issues so was seen right away. I feel that their behaviour toward me was unprofessional, not mention unfriendly. I'm sure Dr Robertson is a fine dentist. I just wish he cared more about the feelings of his patients, even potential ones, unless of course he just cares about the money.

Dr. Robertson and his staff are the best! I highly recommend going here if you are in need of a dentist, or need a switch from your current dentist! After a procedure this year, my husband asked me if my mouth was sore, and I told him, "I'm sore, but not from the procedure, from laughing!" All of the people who work in the office are fantastic and genuinely interested in you. Never a negative experience in this office!!
Thank you Dr. Robertson and staff!!!!

Ive only had one appointment ao far, but just off the experience of that appointment i found a dentist that is worth my time and money, very passionate, funny and keeps you engaged in your appointment where as most just talk and ignore you. The whole environment of the office felt safe and cozy. Diane a receptionist here worked with me to help figure out insurance and followed up with me within a few hours of my appointment. I have been looking for a good dentist for way too long but i am more than happy with choosing this team. I highly reccomend Dr. Robertson. Thank you for everything you all do.