Advanced Family Smile Care P.C.- Dentistry in Philadelphia- Dentist 19317

I am usually very wary of dental visits but Dr Patel makes it look easy and comfortable. She is very patient and answers all my questions. I was initially very apprehensive about my dental procedure but she assured me and treated me well. The office is usually very busy so expect a little wait time. But I never had to reschedule any of my appointments.

Dr. P and her staff are the best! She has a great ability to make you feel at ease in her chair. I get compliments on my smile all the time and Dr. P and her staff help me keep it nice and sparkly!

My family and I have been going to Dr. Patel and her awesome staff for almost 10 years now. She was very kind and gentle when my kids were really little, helping to ease their anxiety & now they love visiting her to show off how big they’ve grown. Getting an appointment is very easy & the lovely ladies at the front desk couldn’t be more helpful. I would highly recommend this place for anyone.

Very pleased with the care I have received from Dr. Patel and the staff especially Melona who is ALWAYS helpful! Great care and service!

neg stars if I could. Chadds ford location. 1st appt: the scheduler made the wrong time, so I had to r/s. 2nd appt: called the day before and cancelled bc "all of the dentists had covid" all of them, really? had to r/s 4 wks later. I saved the best for last: my appt was at 2:45....I got behind a school bus and arrived at 2:49. ok, fine since someone was checking out anyway. Girl at desk was chatting for 5 mins with a patient before she asked who in was. Then said, " you're gonna have to reschedule. The dentist was up here at 2:45 and you weren't here" I doubt at exactly 2:45 he was standing there but OK. 4 MINUTES?? u talked for 5 mins and then im 4 mins behind & im ignored. This place over books, is unorganized, and rude. I firmly believe that they treat people differently according to the insurance carrier, if you know what I mean. I felt so disrespected and I will never go back. They should really be ashamed of themselves.

I would not recommend this dentist cleaning. Very unprofessional, they will make you pay more than required. Even if you have an insurance, they will say this is a different procedure or code, even if it’s not, to overcharge you or make you pay a copay. Consider other cleaning. Front desk not treating client politely.

I'm 68 years old and have been to many dentists throughout the years. The dental hygienist and Dr Patel are amazing! They treat you very well and take excellent care of your teeth. They will not allow you to have pain! That's important to me! I actually look forward to my dental appointments! The girls at the front desk are sweet. They have a high volume of patients to deal with and still maintain professionalism! I have 100% confidence in Dr Patel and the staff!!

The office was very busy and extremely well organized considering the fact that were more than 18 people waiting for their turn when I got there. In less than 15 minutes, I was in the chair waiting for the doctor. The doctor was very knowledgeable, experienced, friendly and funny. The procedure went very smooth without any pain.
The X-ray machine they used, was very advanced and I was very impressed with that. Prices, are very reasonable, very affordable.
I had very bad experiences with dentists in my past, coming to this office and having a such a great experience really helped me overcome my fears. I will definitely go back to them.
I had this appointment months ago but, I did not get a chance to write this review until today. You know how it is, happy people move on with their every day lives and very few take the time to write reviews, that is why I've made a note to myself to take the time one day and do it, and here I am. (Simona H)

I have been using this practice for years, and it has been satisfactory, overall. But today was exceptional. I called in at 8:30 this morning with an emergency - I had cracked off the corner of my front tooth last night while eating dinner. I was horrified and totally freaked out. They got me in a 10:00, and within 30 minutes Dr. Patel and her kind assistant had everything restored. Dr. Patel had only looked at my teeth and X-rays periodically before this, so today was my first actual experience with her actually doing anything in my mouth. She is very gentle, always explained what she was doing, and frequently asked if I was ok. Most people hate going to the dentist, so working in a dentist's office has to be a challenge, so I commend the staff and especially Dr. Patel and her assistant for the terrific service they provided me today. Thank you!

I am giving this office a 2....only because Dr. Patel is patient and very gentle. She makes you very comfortable and does not make you feel like you’re just another patient. HOWEVER, the practice manager is rude and short. No one in this practice ever seems to have a smile on their face. The Hispanic receptionist (not sure of her name because she has never introduced herself) is very nice and pleasant.
The wait time in this practice is HORRIBLE. As I write this, I am sitting here at 5:55p still waiting to go back for a 5:30p appt that I arrived at 4:55p for (hoping I would go back at exactly 5:30). They need to understand that everyones time is valuable.