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Review of Steel City Dental Associates

Steel City Dental Associates: A Dental Practice with Mixed Reviews

Steel City Dental Associates is a dental practice located in Penn Hills, Pennsylvania. The practice offers services in general dentistry, oral surgery, orthodontics, and dental hygiene. The practice is open from Monday to Friday, with varying hours of operation. Unfortunately, the practice does not offer services on weekends.

While Steel City Dental Associates offers a range of dental services, the reviews from customers are mixed. Some customers have reported that the staff is friendly and accommodating, while others have reported that the staff is rude and unprofessional. Some customers have also reported that the practice is dirty and disorganized, while others have reported that the practice is clean and well-maintained.

One common complaint from customers is the long wait times. Some customers have reported waiting for up to 1 hour and 30 minutes, even with an appointment. Other customers have reported that their appointments were canceled at the last minute, causing inconvenience and frustration.

Despite the mixed reviews, some customers have reported positive experiences with Steel City Dental Associates. Some customers have reported that the staff is knowledgeable and skilled, and that the practice offers quality dental care. Other customers have reported that the practice is affordable and that the staff is willing to work with them to find payment options.

In conclusion, Steel City Dental Associates is a dental practice with mixed reviews. While the practice offers a range of dental services, customers should be aware of the long wait times and the mixed reviews from other customers. It is recommended that customers research the practice thoroughly before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Steel City Dental Associates Reviews - 76

2.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Monim

The wait time is up to 1 hour and 30 mins even with an appointment. Do not come here.

Honest 5457

I chose this place because of the reviews, but I seen for myself, I took my kids here for an appointment... A dentist always explains their findings to the parent... Nothing was explained to me at all, I questioned the guy at the desk after sitting their waiting for someone say something to me and all he said was everything was fine. I know for sure my son needs work done because his front tooth is discolored. I won't be going back!! The staff are nice but I was very unhappy with the service that was provided!!!

judy nap

I thought this place was fantastic, they were all so nice, Dentist Garrity is one great dentist, the best I have ever been to, he pulled a tooth for me, was kind gentle and caring and patient, koodos to Dentist Garrity!

Paulette Albrecht

This place is a joke. Constantly canceling appointments at the last minute, can’t even get the dentist to call in an anabiotic

Allan Layne

Never will I come here again after they sent me home without addressing my pain which I had to wait 3 weeks to be seen for, I literally sat in chair for a total of two minutes before they tell me to go ER if I want tooth pulled instead of getting a root canal. Would never recommend

Heather Cigrand

The staff is so kind and friendly. The dentist was so gentle. No pain . I love it here. Would highly recommend this place. Best part is they have multiple dentists that do all dentistry so you Dont have to get referred here and there. Plus they offer 3 forms of sedation that are affordable.

Jada O’nay

I love the ortho service (treatment wise when I go there they’re very nice) but I have been going to Steele City Dental a year and These past couple of months it has been hard to get to get an appointment. I have to call multiple times to get in contact with somebody and even if I don’t get in contact they don’t call me back and they tried to charge me when I have insurance recently so I’ve been denied treatment for a couple of months because they didn’t call the number my insurance told them too. My insurance had to call repeatedly to rectify the problem. I’m not sure what is going on but my braces are painful mouth has been bleeding gums sore had these braces in for months and I need them fixed regularly (every month) and they also do whatever with my braces they don’t always finish it or do what the appointment is set to do because they’re over scheduled and don’t have time which is disappointing and very frustrated and I’m usually having to rescheduled. I just want my teeth fixed and this treatment to be over soon and it’s just been way harder then it should’ve been never had this kind of issue and I don’t think I should’ve.

melissa coughenour

I think the staff is wonderful and the doctors. I am always treated respectfully. Everything is clean including the tools. As for these reviews I have seen that are negative I feel that maybe you need to have patience and understanding in situations and stop complaining here. I saw the one reviewer here in the office throwing her tantrum I believe. J you were very nasty and acted like a toddler if I was the staff I would have called the police when throwing you off the premises. If you are respectful you will be treated that way as well. It is beyond the staffs control some circumstances when the DR was in the hospital. Please grow up and realize you cannot act that way and bash people and not be called out on your bs.

Patricia H

Only because I just called as a new patient and was told my appointment will be December 21 2021. For a cleaning. Called Aspen, I go Sept 28th, next week.

I tried.

Sheree Mudge

Amazing group of people. Chipped my tooth pretty bad and they took me in as emergency appointment since my wedding is only weeks away. They were professional but very friendly. During each step they explained what they were going to do and if I was OK and in any pain. In face they made sure I didnt have any pain or at the least very little pain possible. I'm not a fan of dentist like most people but I will definitely go there for all my future needs.

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Steel City Dental Associates Hours

  • Monday 10 AM to 7 PM
  • Tuesday 10 AM to 8 PM
  • Wednesday 10 AM to 6 PM
  • Thursday 10 AM to 6 PM
  • Friday 9 AM to 5 PM
  • Saturday
  • Sunday