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Review of Steel City Dental Associates

Steel City Dental Associates: A Dental Practice with Mixed Reviews

Steel City Dental Associates is a dental practice located in Penn Hills, Pennsylvania. The practice offers services in general dentistry, oral surgery, orthodontics, and dental hygiene. The practice is open from Monday to Friday, with varying hours of operation. Unfortunately, the practice does not offer services on weekends.

While Steel City Dental Associates offers a range of dental services, the reviews from customers are mixed. Some customers have reported that the staff is friendly and accommodating, while others have reported that the staff is rude and unprofessional. Some customers have also reported that the practice is dirty and disorganized, while others have reported that the practice is clean and well-maintained.

One common complaint from customers is the long wait times. Some customers have reported waiting for up to 1 hour and 30 minutes, even with an appointment. Other customers have reported that their appointments were canceled at the last minute, causing inconvenience and frustration.

Despite the mixed reviews, some customers have reported positive experiences with Steel City Dental Associates. Some customers have reported that the staff is knowledgeable and skilled, and that the practice offers quality dental care. Other customers have reported that the practice is affordable and that the staff is willing to work with them to find payment options.

In conclusion, Steel City Dental Associates is a dental practice with mixed reviews. While the practice offers a range of dental services, customers should be aware of the long wait times and the mixed reviews from other customers. It is recommended that customers research the practice thoroughly before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Steel City Dental Associates Reviews - 76

2.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jen Blumling

This location is a joke. They have no idea what they are doing. My husband was just getting a tooth pulled and the dentist went to pull the tooth and broke the tooth then he cut his gum and still left pieces of the tooth in his gums and then had to call another dentist for him to go to cause he couldn't do the procedure anymore. My husband had to leave that office and go to another office so a different dentist could finish. Meanwhile he is bleeding and in pain. The dentist he ended up going to could not figure out why the 1st dentist did what he did. The 1st dentist should of never did it if he didnt know what he was doing.

Samantha G

I had my dental work done here, and I was never so embarrassed. I was bulimic for a long time, which messed up my teeth. At first, they seemed kind. Then, came surgery. The surgeon had his wife sit in the office. His WIFE who did NOT work there I found out. I started to come to, and heard her say many times, all of the kids should see why you shouldn't do drugs. I do not do drugs. I don't even smoke. I brushed it off immediately, and she said it AGAIN when my fiance came into the room! He was livid. I went back, and they kept thinking of new ways to milk my insurance. Hell, my mouth is still screwed up years later from them. My one girlfriend found out someone was writing scripts under her name. They couldn't find out who, as they paid with cash, and could not track the prescription. These people are shady. Please.. do not go here, and definitely don't take your kids here. They screwed up my mouth, my fiance's mouth, and my friend is still paying because their shady practice decisions. Before going here, research them. I wish I did.

jason wyble

Great staff , verry polite , courteous ,verry happy with my dental work & great with my daughter too . Overall a great experience. I would highly recommend this dentist .

matthew kanczes

My wife had 7 teeth taken out on the bottom by the oral surgeon Dr. Gary Trilli at the Penh Hills office. She was done in 30 minutes and she could not be more grateful. Thank you Dr. Trilli for an outstanding experience. Would go there again in a heartbeat. You guys rock. Thank you so much!!! Matthew Kanczes

Zach Churchfield

great with kids and they talked me into getting Botox, i couldn't believe my results. i'd give the 10 stars if i could. also the other locations are just as awesome great prices on everything.

Matthew V. Thompson

Seediest place I've ever been to. Advertisements for botox and creepy handmade flyers everywhere. Stained drop ceiling. Dentist barely spent five minutes with me or looked at my teeth before saying I needed a root canal or they would pull them, said it would cost $600 and insurance wouldn't cover it without bothering to check. Offered very predatory (and arguably illegal) lending scheme.

Having teeth checked elsewhere out of pocket, possible lawsuit if diagnosis was wrong as it has caused me a lot of pain and out of pocket cost. If at all possible, avoid this place!

chinita alexander

The front desk staff were not welcoming at all.They had Very Very nasty attitudes, and Terrible customer service, NEVER AGAIN!!!!!!

denise smith

I am very disappointed in this office I had alot of anxiety with the procedure I was having they assured me that I would be well taking care of I did not want to go threw holidays with my temp teeth not only did I not get them I woke up tons if gauze in my mouth never saw dr.my right side if my face is twice the size and black and blue .ran fever of 100.9 for 2 days called office emergency number 3 times first day 4 times second never got call back and never checked on me .they ruined my holiday that I cant get back I will be filing formal complaint

Sabrina Baughman

I went there for an appointment and all the staff were so kind and made me feel very welcome, I highly recommend going here if I could give a higher rating I would

Maryamjohnson19 Johnson

Great staff. They do excellent work. Highly recommend for adults and children!!!

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Steel City Dental Associates Hours

  • Monday 10 AM to 7 PM
  • Tuesday 10 AM to 8 PM
  • Wednesday 10 AM to 6 PM
  • Thursday 10 AM to 6 PM
  • Friday 9 AM to 5 PM
  • Saturday
  • Sunday