Personal Dental Office & Orthodontics

After being recommended by my coworker, I decided to give this place a try and I'm so glad I did! This office was very accommodating in terms of scheduling and since I work nearby, it was really convenient for me to book an appointment with them. The front staff was very welcoming, helpful, and the office itself was modern and clean. Usually, I avoid going to the dentist because it can be painful and uncomfortable, but  this cleaning was done with exceptional care and gentleness. The dentist was attentive to my concerns and shared some tips for maintaining my oral hygiene. Overall, I highly recommend Personal Dental to anyone seeking a pleasant, quality dental experience. I will definitely be returning!

Double standard dentist

I’ve been going to personal dental for the last 20 years and my experience has been great.

I came back here after a few years because I had such a great experience last time. My work insurance changed so we couldn't use them anymore. I have a different job, own plan now. Came back, visit was fine. Parking fee wasn't great. Everyone was friendly, Front Desk person, the Dentist. I left still in pain but and a huge dollar amount to stress. I added 2nd insurer. Call ahead to confirm they take them. Today I called to have them add my 2nd insurer, the woman that answered the phone was rude and impatient and assumed I had an HMO which she annoying kept stating they don't take even after I told her I already called and spoke to someone who says the do take the plan I was adding. Just hush, and listen. Once we got passed that, I asked if I could get a estimate on how much my treatment would be for my upcoming visit now that I've added the second insurer. She didn't bother getting my member number for the second insurer or anything but said she'd call me back. The entire few minutes I was on the phone with her were a huge turn off. She didn't call me back. Now the office is closed. Tuesday evening, 2/28. I see someone else in the reviews had an issue with a Front Desk person as well. I'm sure it was the same woman. As I said, the woman that worked the day I came in was cool, professional, helpful. The woman on the phone today, no. If I wasn't in pain and didn't want to wait any longer, I'd be looking for another dental office.

Shady business. Say they are taking new patients. Will not do cleaning at time of consultation. Then at consultation they say it’s a three month wait for a cleaning. Do not go here!

Been their patient for the past 3 years and only have great feedback. Dr. Nelson, unlike other dentists, has never tried to suck money out of my pocket for unnecessary procedures. I come in for a check up every year, and so far he hasn't told me I need to get anything done. The hygiene techs are also great and attentive to my teeth sensitivity.

So, today I had my routine cleaning with Mrs. Ruby, and it was a pleasant experience. From the ladies at the front desk to my cleaning to my follow-up scheduling, everything was done with great care, professionalism, and with an inviting demeanor. Ruby was Great! She made an otherwise uncomfortable routine feel painless and even familiar, as her down-to-earth persona relieved any anxiety, and her knowledge and expertise dispelled any doubt. Thank you for taking pride in what you do, and doing it with an elevated sense of compassion and genuineness. You don't always find that with everything going on right now.

I came here for the first time for a dental exam and cleaning and had a wonderful experience. They took me in right away and the dentist and the dental assistants were really friendly and informative. They really go out of their way to ensure that you are comfortable, which is very important to me. Very glad that I found them.

Personal Dental is the best of the best. I have been to several different dentists and finally found an office that is consistent, reliable, kind and very knowledgeable. I have been coming here for about 4-5 years and every time has been a great experience. I'd highly recommend them for anyone looking for an incredible dental office.

Truly the best dentists and dental office staff! I've been coming here for years and they always take great care of me. Everyone that works here is so helpful and professional. There is also a warm familial atmosphere that is always comforting but most especially during a major operation. They really make you feel like they care and they do their best to ease your nervousness and answer any your questions. I really can’t recommend them enough.

Went today for a routine cleaning. I arrived early and my hygienist took me in right away. Very clean office and friendly staff. I have been going to the same dental office for several years now. I highly recommend Personal Dental Office.

I am disappointed to say the least. I went to the dentist I've gone to for years. But this time I was unnecessarily pressured into having x-rays, or they told me I would not be allowed to see the dentist. It started after my teeth were cleaned and I was waiting to see the dentist. The hygienist said my teeth were in great shape and there were no areas of concern. Usually the dentist comes in after and does a quick look. But this time - the office manager, Susan, demanded I first get a full set of x-rays. I've been a client here for years and have had multiple x-rays. This day I told her I didn't want x-rays. She kept on insisting and demanded I did or I wouldn't get to see the dentist. Certainly this requirement should have been announced prior to my cleaning, or at least she should have given me the option to refuse prior to any cleaning. But not with this "manager", who is overly aggressive and very rude. Her demands must be met, or no dentist. I asked her to have the dentist call me so that I could explain my concerns, which also never happened. A grievance with the insurance company has been filed. But regardless, this is not how anyone should be treated when going in for a regular teeth cleaning and checkup.

I've been coming to Personal Dental for 12 years and have always had a great experience. Dr. Nelson is one of the best there is. Also, my hygienist Adina is fantastic. She's sweet, polite, helpful, funny, and instructive. I'm definitely taking care of my teeth better because of it. Most importantly, I'm usually in and out of there in an hour and couldn't be more pleased. Even though I've moved further away, the service is worth the traffic, and I don't plan on switching to anyone closer to my house. I'd recommend personal dental to anyone looking for quality service and experience.

I was the biggest scary cat but the staff made my feel so comfortable. They truly are amazing.

Super rude. The people at the front desk interrupted me and walked away multiple times while I was in the middle of a sentence. Spent three hours there (didn't validate my parking) wouldn't tell me if my insurance covered anything and the doctor told me I don't have any cavities when I clearly have two holes that are brown that I can stick my fingernail into. When I pointed them out, he told me that that was a stained filling even though I have literally never had a filling there and laughed at me when I told him I've never had a filling there. Wasted literally three hours for nothing and was literally ridiculed. I will NEVER go back here and they should not advertise themselves as a place that is good for people who have had bad experiences or get anxious at the dentist. Please don't go here.

The office is cheating. I requested a regular teeth cleaning and they scheduled a periodic maintenance without any explanation beforehand and proceeded with the procedure. The regular cleaning is fully covered by my insurance, while I had to pay deductible and 10% out of pocket for periodic maintenance. I would never come back to this office again for service.

Staff is great-precise, work diligently, friendly, no pain involved-I highly recommend Personal Dental Office . gail s.

No one like to go to the dentist. But if you need to go. This is the place.

Top end professionals. Always friendly and courteous from the front office to the actual clinical staff. I would highly recommend them. :)

Dr. Salo has been my dentist for a decade.