About Smile Quest Dental
Smile Quest Dental is a dental clinic located in Rocklin, California that offers a wide range of dental services. The clinic specializes in cosmetic dentistry, dental implants, orthodontics, teeth whitening, and periodontics. The clinic is open from Monday to Friday from 8:00 AM to 5:00 PM. The clinic is closed on weekends.
The clinic has a team of experienced dentists, hygienists, and assistants who are dedicated to providing high-quality dental care to their patients. The clinic uses state-of-the-art equipment and technology to ensure that their patients receive the best possible care. The clinic also offers sedation dentistry for patients who experience anxiety or fear during dental procedures.
Smile Quest Dental has received positive reviews from its patients. Patients have praised the clinic for its friendly and knowledgeable staff, modern facilities, and excellent customer service. Patients have also praised the clinic for its gentle and pain-free dental procedures.
However, there have been a few negative reviews from patients who have had negative experiences with the clinic. Some patients have complained about substandard care and poor customer service. One patient complained about a serious TMJ disorder caused by a misaligned veneer procedure. Another patient complained about a poorly fitting crown that caused pain and discomfort.
Overall, Smile Quest Dental is a reputable dental clinic that provides high-quality dental care to its patients. The clinic has a team of experienced professionals who are dedicated to providing the best possible care to their patients. However, patients should be aware of the negative reviews and should do their own research before choosing a dental clinic.
Reviews (199)
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Kelly S
★★★★★
Jan 20, 1970
I highly recommend Smile Quest Dental. Dr.Loveland is knowledgeable and wonderful at explaining everything about my dental needs. Shortly after my visit with the Dr, I went to get my teeth cleaned by Kim who is the hygienist, she made my cleaning the most gentle one I had in years for cleanings.
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Vern Mcconnell
★★★★★
Jan 20, 1970
Hygienist Joel is friendly and did excellent job cleaning my teeth. Highly recommend him Vern
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karina sklyaruk
★★★★★
Jan 20, 1970
As a new patient to this office, I got greeted with such a warm welcome. Dr. LaPierre was very honest & genuinely caring about the health of my teeth. Oksana, the dental assistant, was assisting by his side and made me feel comfortable and not as anxious as I normally am walking into any kind of dental office. After the NP exam, I was directed to go to Kari, the hygienist, it was the most pleasant experience I’ve had in my last few years of cleanings. Thankful for such a great dental office close to home!! I would 10/10 recommend Smile Quest Dental for anyone who wants great care for their teeth.
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Justin Young
★★★★★
Jan 20, 1970
Thank you SmileQuest for amazing care and customer service. Giampiero was awesome, funny, and super friendly for the cleaning and very accommodating with me getting stuck in traffic. Dr. Starr was hilarious and informative also. I only recommend SmileQuest for your dental needs. Thanks again Giampiero! And a special shoutout to Stephanie at the desk for being so helpful and accommodating for me for keeping my appointment despite all the traffic!
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ibpaco
★★★★★
Jan 20, 1970
Giampiero was excellent for my cleaning. One of the best RDH I have ever clean my teeth.
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Janice Aubrey
★☆☆☆☆
Jan 20, 1970
BEWARE: This dental practice provides substandard care.
Lacey - while she’s standing up, she dropped the electric dental drill directly on my face.
My face, lower gum and jaw hurts. Had fever for days and was brought to the urgent care.
Therese - informed the lady at the front desk about my symptoms and she told me Dr. Lapierre is out of the office for a week. Then hangup on me. Called back again and asked her why she hang up on me. She told me what do I want her to do? I repeated to her I have signs of infection. I told her there should be a relieving doctor taking over the patients while he is out. Instructed her to let the office manager know.
She clearly doesn’t know what to do and should not be answering phone calls. Poor customer service and substandard care.
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Martin Ziegler
★★★★★
Jan 20, 1970
Best dental office in town. Haven’t met an employee that isn’t very knowledgeable and helpful. Giampiero is fantastic and highly recommended.
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Taylor Currier
★★★★★
Jan 20, 1970
Smile Quest Dental is the absolute best dental office I have been to my whole dental experience. I have been in and out of dental offices my whole life all the way from braces and now to implants. This office has shown me how true professionals take care of their patients. After years of dealing with dental offices being left with uncomfortable partials and unprofessional dental staff, I finally was referred to smile quest dental. Dr.Smirthwrite completed my dental implants and always made me feel safe and made sure my teeth and gums were healing safely and properly at all times, he even goes as far as shooting you a personal txt at the end of the day to see how you are doing after a large procedure. Him and His team of assistants always reassured me and made me feel so aware of everything that was going on. I would also like to address the amazing people they have working in their office, from their receptionist to the ladies handling billing they have made sure I was in the loop of everything going on. They went above and beyond to ensure that my insurance can process the claims and even made me aware when they weren’t sure on the status of the insurance claims. All in all they are amazing here. If you are looking for an outstanding dental office this is the place to go!
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Daniel Meyer
★★★★★
Jan 20, 1970
SQD had plenty of appointments to choose from, is at a great location with a modern facility. They were very professional, detailed in their explanations and the staff was very friendly. Highly recommended
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Steve Swensen
★★★★★
Jan 20, 1970
This morning was my first visit to Smile Quest Dental, & I don’t think I’ve ever had quite a stunning first impression. The facility, exam rooms, waiting areas, + more are impeccably clean & new-looking, top-to-bottom. They have tv’s on the wall & in the ceiling to enjoy while I was in the chair, & the staff was very warm & thorough, including Lacey, Giampiero, & Dr. Starr! They were quick, yet thorough, explained/showed me the issues found with my teeth, & gave me a series of options/prices for if/when I’m ready to address any of them. 👏👏👏
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Douglass Thackery
★★★★★
Jan 20, 1970
I am blessed beyond words...& The Professional welcoming,service,& gratitude that I received today from all the members at Smile Quest, will never be surpassed by any dental group...As a natural born Hoosier, I know all about great hospitality,. & This team , returns it ten-fold..
Most professional group in the U.S.. Thanks to all..,Stay Awesome ,always.
1
1/2away
★★★★★
Jan 20, 1970
Giampiero did a great job, friendly and informative!
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Jelveh Abbaspour
★★★★★
Jan 20, 1970
I had appointment @ smile quest dental today with Giampiero Monfared, he was so nice, kind and strong with his job. All staff are very friendly and helpful and I appreciate that they are all very supportive and kind 🥰
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Cris Minarich
★★★★★
Jan 20, 1970
Giampiero had amazing bedside manner, definitely makes going to the dentist easier!
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Pierre Griffin
★★★★★
Jan 20, 1970
Jean Pierre is that guy. Super professional and courteous. Super gentle on the gums and teeth. Very down to earth as well. They give you a tour like a new house. That’s pretty cool. Def go here!!!
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Jenny Rae
★☆☆☆☆
Jan 20, 1970
Dr. Smurthwaite destroyed my life exactly 4 years ago on this day June 6 when the living nightmare became a reality that the 'VENEERS DIDN'T FIT' into my bite registration. I CAME IN WITH ONLY ONE BROKEN FRONT TOOTH crown from a childhood injury with a root canal in which I wanted to preserve with all my life as it was perfectly strong as ALL my teeth were. The doctor prompted me to get 4 anterior veneers and then he did not properly examine me during the consultation to see that I did not have space for this procedure. Because of this BIG mistake he caused a very serious TMJ disorder, which is a living nightmare to be understood by all people, and to be AVOIDED AT ALL COSTS! My life was perfect before I walked in Dr. Smurthwaite's door and somehow he had a list of reasons why a person needs to protect their front teeth, but the opposite appears to be true that the front teeth may be the last place to get veneers or crowns once I understood the percentage of people that do not have 'extra' space for this. One 'small misalignment' could mean changing your bite position forever as it did with me and getting a diagnosis for a full mouth reconstruction as the only solution from Dr. Hinton - Dr. Smurthwaite's mentor - who is notably one of the best Prosthodontic dentists in the area who says my TMJ will never again be happy in my old bite position after this. One last option EVEN MORE invasive by specialized doctors have proposed Maxillary (or Skeletal Maxillary) Expansion with braces to follow and then cutting down every tooth to fit into a new bite position. These invasive treatments are the most unpredictable nightmares I could ever imagine happening when everything was perfect before this. Within one day the temporaries were breaking with TMJ disorder trauma already evident, and within one month it was shocking to experience over 101 symptoms unfolding from this 'misalignment' and to EMPHASIZE these symptoms WERE NEVER a part of my life prior. The following
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Mickey Rohl
★★★★★
Jan 20, 1970
Kimberly cleaned my teeth she is very patient, gentle, and informs me about my progress and future health of my teeth. She is a blessing 💕
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s Bommana
★★☆☆☆
Jan 19, 1970
I would not recommend this place for crowns or veneers, I went here to get veneers due to my tooth getting discolored, they suggested to do both my from teeth, one already had a crown and they suggested me to get new crown to match the veneer. But my experience with my crown was horrible, within 2 months my crown unbounded and was wiggling and caused me pain, the temporary tooth they put in was not sealed and had to revisit where they grinded it but that left my gums in pain as the grinder obviously grinded my gums too. After all that time of pain and discomfort , I hoped it goes good. They had my crown but coming home I don’t think it matches exactly in shape or shade. Maybe I’m overthinking this but the purpose of having to redo my crown was to get perfect shade and shape so that purpose is defeated. They would as well have done just my veneer and I would have taken my chances. On top of it that doctor said as my crown tooth is compromised, next time something happens they may have to pull the teeth out. That old crown was perfectly fine to begin with.
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Carolyn Bushnell
★★★★★
Jan 19, 1970
I’ve been going to Dr. Smurthwaite at Smile Quest Dental for 18 months now, and I couldn’t be happier. We moved here recently and my old dentist highly recommended Dr. Smurthwaite. He said they went to dental school together and that Dr. Smurthwaite was the best of the best! He was so right!
Dr. Smurthwaite is kind, very knowledgeable, takes time to explain things, and their office is a state of the art facility that does everything. The whole staff is really great! I highly recommend Dr. Smurthwaite and Smile Quest Dental.
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Richard Hilburn
★★★★★
Jan 19, 1970
Moved to area in July, new Dental services needed. I felt welcome and a beauty modern office, no writers cramps, iPad for paperwork, Dr. La Pierre was clear on explaining procedure/recommendations/professional, cares about patients. ALL the staff were warm friendly & professional.