Tracy Smiles Dentistry and Orthodontics

This dental office is great! Me and my mom had the best experience. The front desk ladies were attentive and quick to serve clients. The dentist took her time to examine, create treatments, and laid multiple options for the client to choose from. Everyone was pleasant and happy. I would definitely recommend.

Their hygenist, Kristina Billones, did an amazing job for my cleaning. I have trigeminal neuralgia on the left side of my face and it is an extremely painful condition that can be sensitive to even the slightest of touches. She was able to numb me up really well using difficult to perform nerve blocks. After she did those nerve blocks, the cleaning was totally painless. Furthermore, I was pain free from my trigeminal neuralgia for several hours after the cleaning. If you have trigeminal neuralgia, think about going to Kristina at Tracy Smiles for your cleaning. It is worth trying to prevent future dental health issues by getting regular cleanings, especially for those suffering from trigeminal neuralgia as it is pretty difficult to keep up with personal oral care. Thanks again Kristina!

Doctor and Hygienist were professional and showed care and concern, however the front desk staff were a bit dismissive, cold and not welcoming as the old staff was in the past. Greetings go a long way.

outrageous changes 100% above what my insurance stated on there benefit

Dr.Husam Abu-Sneineh,DMD is excellent dentist.Caring, patient,make you feel at ease and comfortable.His focus is to help you in your dental care.

No time sense

1 Hour late to start the appointment. They were confused on what was scheduled after the Appt. Had me wait in another room after appt for no reason. Quoted one price and charged a higher price on appt day with no explanation. Root Canal was fast but very painful. There’s more but why? This should be enough to get your attention!

Great. I arrived on time, and seconds later sitting in the chair. The Dental Hygienist was great. The injections were near painless. She proceed with my over due cleaning. She worked quickly and without delay. I have requested the same Dental Hygienist for my next cleaning. Top notch experience.

I was really surprised with how thoughtful and well organized this dental office is. They seem to have great communication between the staff and they go out of their way to accommodate their patients. On my first visit, Dr Ryad noticed a dark spot above a root canal that I had done 12 years prior and referred me to a specialist for further inspection. I'm impressed with the x ray tech who captured perfect images and that the Dr noticed the dark spot. They made me feel very comfortable the entire time. I'm grateful for their excellent service!

Dr. Dillon and Saddat where the best if you want to have a great cleaning and consultation and a great time come down to see them !

My experience was … shall I say more like a dip in the pool versus a teeth cleaning.

I had the best experience at a dental office ever! I have a “phobia” of any dental work to include routine cleanings. I had to get a deep clean and a crown put on today. From the staff at the front desk , to the lead dental assistant, Ady, to the Dentist Dr. Dhillon the service and experience were excellent. I highly recommend Dr. Dhillon as he is gentle, thorough and overall makes you feel comfortable and relaxed. They were right on schedule and explained the process along the way and went above and beyond to accommodate me today! I will never go anywhere else ans can appreciate that I now have a great Dentist and team!

Tracy Smiles has helped me through the process step by step beginning with a Emergency visit on 8-02-22.Dr Shadi Ryad pulled me through and I am so grateful to the doctor and professional staff at Tracy Smiles. I highly recommend this Team of Dentist to include Or Simel.

I am a 64 year old woman who has until the day of July 6th 2022 had NEVER had a positive experience with a dentist or dental office. I was absolutely terrified of dentist and any experience with them (to the point of panic attacks). This all changed the day I went in to Tracy Smiles and met their staff. Specially Dr. Karran Dhillon, he is the most calming, gentle, patient, soft spoken dentist I have ever seen. I went into this office full of fear, pain, and anxiety. I had not been to a dentist since 1995 and because of other health issue my teeth are in very bad same. Dr. Dhillon is working with me and I trust him and not terrified. I have to be honest I am a little nervous but that is going to take some time to get over. I never knew there was a dentist out there like him and recommend him to anyone who suffers from the same fear, anxiety, and bad history I have. Just explain to the staff when you call about your experience and ask for Dr. Dhillon. The staff are all very kind. I have already recommended him to two of my friends.

I had wisdom teeth removed about 2 years ago which overall was a good experience. Recently I was referred by my primary dentist for ortho consult. I’ve been waiting since February. I’ve called the office multiple times, they insisted on a pre-auth even tho it’s not a covered benefit. I called them and they had me email the denial letter twice because it “wasn’t received”. Still have not heard back. I’ve gone to a different office they were very productive on calling insurance verifying it was not a covered benefit and on Monday (2 weeks after consult) I have my appointment for braces.

I was a new patient at this office prolly the best experience I had over the years quick and easy. I was seen by Dr Dhillion and he was very informative and reasonable with everything highly recommend. The staff was polite and professional at everything they did. The young guy “sid” did my cleaning n flossing👍🏼👌🏼.

This place is NOT customer service oriented! Do not use them! They have denied helping to resolve fully paid invoices. Bad customer service 👎🏼 enter at your own risk.

HIGHWAY ROBERY. I don’t know where in Tracy you can find GOOD and budget friendly dentistry (without insurance) but Comfort Dental in San José off of Cropley ave charge 1/3 of what they charge here. Cleanings, fillings, very cheap. Over there a Tooth pulling was somewhere between 150-250 I don’t remember. Here they want to charge almost $600-$1,000. The female receptionist is an absolute nightmare. The dentists here are friendly but they are just far to expensive for this location. They charged my husband $800 to pull his tooth and a deep cleaning. Also, if you have anything “wrong” with your teeth they won’t do the cleaning that comes with your X-rays.

The building looks way better now that they did the update. The worst thing about this place is they don't really clean your teeth. Like the cleaning is a quick brush, no flossing or picking. If you want a deep cleansing to get the stuff you miss, this is not the place. They love doing filling before they are really needed.

Visited once, it took almost 2 hours for a first time client checkup and x-rays, no cleaning or any other procedures. Did not enjoy prolonged wait time and the Doctor I was assigned to. Will not be coming back.