Name: Desert Valley Dental Group and Orthodontics
Address: 13792 Bear Valley Rd #1, Victorville, California, 92392, US
Telephone: (760) 245-2010
Rating: 4.4

About Desert Valley Dental Group and Orthodontics

Desert Valley Dental Group and Orthodontics:

Desert Valley Dental Group and Orthodontics is a dental practice located in Victorville, California. They offer a wide range of dental services, including general dentistry, cosmetic dentistry, oral surgery, orthodontics, and teeth whitening. The practice is open Monday through Friday, with Saturday and Sunday appointments unavailable.

While some customers have had negative experiences with the front desk staff, many others have praised the dental staff for their kindness and professionalism. The dentists and dental assistants are said to be caring and informative, with one customer even calling them "fantastic." The office is described as clean and well-kept, with reasonable pricing and financing options available.

One customer had a negative experience with scheduling and felt that the front desk staff was unprofessional and disorganized. Another customer felt that the prices were too high, even with insurance. However, these negative experiences seem to be in the minority, with most customers having positive things to say about the practice.

Overall, Desert Valley Dental Group and Orthodontics seems to be a good choice for those in need of dental services in the Victorville area. While there have been some negative experiences, the majority of customers have had positive experiences with the dental staff and appreciate the range of services offered.

Reviews (118)

Priscilla Gonzalez

★★★★★ Jan 20, 1970

Great experience. Great service by Caroline. The dentist Alexander Lee was great as well. He explained everything to me and made me feel comfortable.

Dominic Barela

★★★★★ Jan 20, 1970

All I can say is amazing the staff are so friendly and Helpful they make fill So comfortable there the Doctors are Great 👍

Jelittza Herrera

★★☆☆☆ Jan 20, 1970

Lovely dental staff, however the front desk staff is what really made me deter from the facility. Not only did they schedule me for different times than what was agreed on, but front desk staff just seemed very unprofessional and unorganized. A lot of “running behind”, which from other reviews seems to be a theme. Dentist and dental assistants were kind and caring. As a first time patient, my experience wasn’t the greatest. Hopefully, it’ll be better for others.

Dina Havens

★☆☆☆☆ Jan 20, 1970

The one star is a lie. It's the only way to give a review. This place was very unprofessional. The girl at the front desk was especially rude and loud. The office was dirty with holes in the drywall. Aside from these facts, they were honestly going to try and charge over $800 to remove a tooth (with insurance). This place is a hard NO for me. Do Better.

Dustin Havens

★☆☆☆☆ Jan 20, 1970

Lady at the front desk was very rude. This dentist wanted almost $900 dollars to pull a tooth. That's with my insurance. Straight rip off. Be carefull!

Frank Cardenas

★★★☆☆ Jan 20, 1970

Very upset with this facility. First off they are always behind. I’ve waited 30 minutes to be seen. Got to the back and waited another 20 to 30 minutes. Only for them to tell me there was an issue with my insurance. That should have been checked at the start. Waste of time. Secondly I recently went for a cleaning after I just had a crown procedure. They wanted to sell me the laser treatment $300. I said I couldn’t pay at the moment. They tried to get me on a payment plan. With holidays near I declined. They told me they wouldn’t clean my teeth and sent me home. Once again a waste of time. Seriously how can you deny a patient for teeth cleaning? Ready to try a new facility. By the way they were behind again. Stop overbooking if you can’t handle the load.

Karen Pina

★★★☆☆ Jan 20, 1970

I don’t feel my needs were important and the Dentist didn’t have any compassion. If I go back I would not see him however the office staff was exceptional

Heydi Vivas

★★★★★ Jan 20, 1970

I love this office. Everyone is so friendly and professional.

Ashley Lawson

★★★★★ Jan 20, 1970

Dr Lee and Dr Leong are amazing! Awesome staff both front and back office.

Steve Cuomo

★★★★★ Jan 20, 1970

This office and the entire staff is nothing short of FANTASTIC!! I needed work on broken teeth right away and they took me right in. I now feel like new. A very professional staff. It was a pleasure having them take care of me. I will give high recommendation’s to all my friends. Thank you all very much.

Raquel Feliciano

★★★★★ Jan 20, 1970

Very nice and professional experience.

Katia Bauer

★★★★★ Jan 20, 1970

Had a great experience. Wonder staff super friendly!

Jaidean Love

★★★★★ Jan 20, 1970

Great staff, Friendly and clean office. Very informative $59 Special they give you choices. So if you want the best then get it , if you can’t afford it there’s options … No big deal no pressure no hidden fees.

Duane Garrido

★★★★★ Jan 20, 1970

The staff was professional, kind and had a sense of humor and I received excellent dental service. Highly recommend

Sylvia Dickerson

★★★★★ Jan 20, 1970

The staff is very friendly and helpful, especially Mel, she goes out of her to make you feel special, like a personal friend. If you want great service from a great staff, this is the place

Anibal Gonzalez

★★★★★ Jan 20, 1970

my mother was recommended to this dentist by a friend and she had a really great experience here. She has been to many different dentist including some in Los Angeles and this place did a much better job. Also everyone at this place is very helpful and kind, especially chanell, who really helped my mom with everything from the beginning to end. I definitely recommend this place.

Vilma Whitehead

★★★★★ Jan 20, 1970

I am so glad I came doc,lyong is superb an d Adriana is wonderful both are very professional and kind kudos for both of them thanks to all vilma whitehead

Ashley Espinoza

★★★★★ Jan 20, 1970

What a great team!. Very gentle!

L A

★★★★★ Jan 20, 1970

Professional and friendly staff that respects their clients. Appointments are complete in reasonable time. Pricing is affordable with financing options. Office is always clean and well kept.

Rose Falconett

★★★★★ Jan 20, 1970

Professional and very polite staff. Dentist was very concerned that I was not in pain during my procedure! I highly recommend this office!