About Horizon Dental
Horizon Dental: a dental clinic located in Salida, Colorado, offering a range of dental services including cosmetic dentistry, dental implants, pediatric dentistry, teeth whitening, and more. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm, and closed on Fridays, Saturdays, and Sundays.
While some customers have had negative experiences with the clinic, others have left glowing reviews. One customer praised the clinic for their quick and affordable emergency dental services, stating that they were impressed with the level of care they received and the minimal pain they felt during the procedure. Another customer appreciated the clear insight and advice provided by Dr. Matt Wood, who they described as beyond exceptional in his expertise.
However, other customers have had less positive experiences, with some describing the clinic as shabby and dirty, and others feeling neglected or mistreated by the dentist. One customer claimed that they were overbooked and received minimal work, and that the dentist treated them with very little respect. Another customer felt caught off guard when asked where they wanted to start their treatment, and wished they had been given more information about the process.
Overall, Horizon Dental offers a range of dental services and has received both positive and negative reviews from customers. It may be worth researching the clinic further and reading customer reviews before making an appointment.
Reviews (117)
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Sean Cavagnaro
★☆☆☆☆
Jan 20, 1970
Don't go here the dentist is a bully and they do terrible work. They over book patients and do minimal work. I was neglected by the dentist and at the end of my treatment nothing was done right at all. I had to go to another dentist where they were horrified by the level of neglect that this dentist did. Basically he treats his patients with very little respect and I hope this office goes out of business. He called and tried to bully me to take the review down. After wasting my time why would I ever have any contact with them or let them anywhere near are my mouth
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Cheri C
★★★★★
Jan 20, 1970
Just visiting Salida and my temporary crown broke. They got me in immediately and made me a new temporary to get me back home. Everyone was incredibly nice, they gave me options and they were affordable.
Also, in the past I have usually had dentists numb me with a topical before inserting the needle to numb my mouth. Dr. Matt did not, however, I have felt the needle more when I have had the topical then when Dr. Matt inserted the needle. I was shocked (and impressed) I felt so little.
I am usually very stressed by dental work and for an emergency visit it was a quick and pretty easy visit. I'd highly recommend Horizon Dental. If I lived here this is where I would go.
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tyler robinson
★★★★★
Jan 20, 1970
Dr. Matt Wood and the team at Horizon Dental provide an excellent service. Heather is always happy to help schedule appointments over the phone and is welcoming while checking in. Dr. Wood is beyond exceptional in his expertise and gives clear insight and advice on your dental health. Sonya is phenomenal and explains every step of the way. So happy to have found Horizon Dental!
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Theresa Mazzeo
★★★★★
Jan 20, 1970
Very friendly office! Professional and kind. I am a dental Hygienist myself and felt very comfortable with the entire staff.
I went in with a very painful tooth. They were unable to determine which tooth was giving the trouble, and so sent me away with an appointment a month and a half away. I asked what was I supposed to do, and didn't get any real answer. When I asked about pain medication, the Dr. Said, " well, I'm not going to give you any pain medication!" As if I were a junkie or something. He seemed angry, and said something under his breath as he angrily left the office.
I understand that he didn't want to pull, or work on, the wrong tooth-- thats great--fine as far as it goes...
He gave me a comprehensive plan of action to deal with many dental issues I have, which is also appreciated.
But I left that office in tears after not being treated, and not given any idea how to deal with a bad tooth and pain.
So I walked to a dentist that was next door who told me to come back at 8am the next morning. (a one hour drive each way) which I did, and paid out of pocket (I am on Medicaid) for their evaluation. They did x-rays and CT scan, explained which tooth, how bad it was, and recommended either a root canal done by an endodontis, to which they gave me a referral, or an extraction. The Dr also explained which combination of over the counter medications, and in what doses, would help alleviate the pain best.
The really crazy part about this is that I am quite sure Horizon Dental knew I would need a root canal, or an extraction, because I heard the Dr tell his assistant "but she is going to need a root canal " ! I am left wondering what the heck is going on there. Sure, it was great they could fit me into their schedule that day, but thats not enough. Sorry.
A day or two later, the office called me and left a message that they had a cancelation a few days away, but I do not feel confident going back there.
Aside from all of the above, the office is shabby and dirty, and doesn't leave a very good first impression. That wouldn't have bothered me if I had received good treatment.
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The Gardener
★★☆☆☆
Jan 20, 1970
I have mixed feelings about this place. I chipped a tooth a while back and have been unable to chew with my RIGHT side, as there is roughly 1/4 of my tooth missing. I went in for an intake appointment (X-rays and whatnot) and the doctor explained the work I was going to need done on my mouth as a whole. That was fine, it made me feel like they had a plan.
The day of my next appointment arrives and I'm sitting in the chair when the assistant asks me, "So where do you want to start today?" What? Where do I want to start? I was caught completely off guard. I thought you guys made a plan for how we go about this. So we did work on the upper LEFT side.
Getting the work done on the left side is fine. It needed to happen anyways. But had I been informed that its was UP TO ME where we start, I would have picked the side that actually was giving me trouble before having work done on teeth that weren't giving me problems. So now I'm here with sensitivity I never had before, on the side I HAVE to chew with, still unable to use the right side of my mouth.
Let this be a lesson to myself and future patients: after your intake appointment, after they have assessed your mouth and told you what work you need done, YOU DECIDE WHERE THEY START AND WHAT HAS PRIORITY. I only wish someone would have told me. Like maybe the doctors office. "What side is giving you the most trouble?", not "Where do you want to start?" Or maybe inform the patient that it is in fact up to them what takes priority. Had I just been given that simple information ahead of time, I would have been ready to answer the question and probably ended up a lot more satisfied.
Maybe it's my lack of common sense, maybe they could have made it clearer. Either way, 2 stars. I will finish out my current dental work and find a different dentist.
Edit: All of that being said, the work they did do was done well and in a timely manner. I just would have preferred to get the particular work I had done after my primary problem
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Nicolette W
★★★★★
Jan 20, 1970
I can’t recommend them enough. They made my 2 hour appointment more than tolerable, even pleasant, after I spent the days leading up to it anxious. Sonia assisted Dr. Matt today and they were both wonderful. All of the staff, starting at the front desk is always very sweet and welcoming. I’m actually excited for my next appointment and to continue working with them! Thank you
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Alexander Serafini
★★★★★
Jan 20, 1970
Dr. Matt is professional, gentle and genuine. He always makes sure I am comfortable and understand what procedure we are doing and why. Thank you for helping create a new paradigm for dentistry.
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Chris Gabbert
★☆☆☆☆
Jan 19, 1970
Does the phone not work!?!!??!!?!!
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Jesse Haro (Jeff)
★★★★★
Jan 19, 1970
Super fast, easy and friendly
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Zachery Lara
★★★★★
Jan 19, 1970
Awesome experience. Very friendly. Would definitely refere horizon dental. Very nice staff and does awesome work
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Jeffrey New
★★★★★
Jan 19, 1970
I had an appointment set for the month of June and needed immediate attention, the staff at Horizon when called got me in within 20 minutes of my call. Amazing . Dr Matt and staff are the best. Two teeth removed with no pain. The office manager gave me a discount as well. Thanks for your understanding. Peace and Love
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McKenzie M
★★★★★
Jan 19, 1970
This is the first dentist that I left with a smile on my face (a very numb smile), Dr. Matt was so helpful and informative and down to earth. They have great prices even for paying out of pocket. It was my first visit with Horizon Dental and it certainly won’t be my last. Thank you!!
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James Walker
★★★★★
Jan 19, 1970
Pulled huge tooth in 5 min. No pain. Very experienced and professional, fair price. Love this dentist
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Tom Steinau
★★★★★
Jan 19, 1970
Horizon Dental is the best!
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Catherine Hunt
★★★★★
Jan 19, 1970
I have never like the dentist but Dr. Matt has changed my opinion. Kind, thorough, informative are all things you can expect from your visit! Oh, and a great looking smile!
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Daniel Wartman
★★★★★
Jan 19, 1970
Awesome group of people and Dr Matt is awesome. They have helped me out twice now with last minute emergencies getting me in and taken care of in the same day and was treated just like a part of the awesome crew they have very thankful to have found them locally. I will definitely be back and would highly recommend them.
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enochs pillar
★★★★★
Jan 19, 1970
Great service , very nice folks with affordable pricing .
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Tawa Starseed
★☆☆☆☆
Jan 19, 1970
Doctor Wood is amazing. I retracted my last review after the issues at my appointment this last week.
Staff NEEDS TRAINING AND CERTIFICATION BEFORE TOUCHING PATIENCE.
Not gossiping about others in town not thinking others hear you and KNOW WHO YOUR TALKING ABOUT.
UNPROFESSIONAL!!!!!!
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Karen Johnson
★★★★★
Jan 19, 1970
Horizon Dental staff and Dr. Wood were so friendly and made me feel comfortable. Dr. Wood explained what showed up on my X-ray. I appreciated the time he took to talk with me. Recommend them!