Thornton Family Dentistry & Orthodontics

They treat their patients with compassion, are thorough, and are absolutely amazing!

you guys are rather slow and had me in the waiting room for about two hours in total

From a young age I have been terrified of going to the dentist- which led to me never going as an adult. Process was always painful and terrifying. Until coming to this dentist office. Dr. Mun Choi Is patient and gentle and really listens to your concerns and fears. He helps me calm down, numbs me slowly and painlessly and is very thorough and professional with his job. He is honestly the best dentist I have ever been to and highly recommend him to everyone!! His dental assistant is also very personable and friendly and makes me leave laughing and smiling every time! Once again I highly recommend this dentist office to everyone! You won’t leave disappointed or in pain. And the entire Thorton Family Dentistry team really makes you feel like family. Overall great experience between the scheduling to the arrival all the way through the procedures to the checkout. -easy to get an appointment

Great Dentist He's very Honest and real about what I needed for my teeth. He was a hour late but it was really busy and I got a emergency appointment

Dr Choi and An are the best wish I had these 2 as my dentist all my life so friendly informative and really good ar the work they do.

I’ve been a patient here for a few years and have always had only the best of care. But this last procedure was very personal & important to me. Dr. Choi understood, providing an exceptional experience with a great result. I really appreciate the calmness of the Dr. and guidance he offered and delivered. A big thanks to the staff as well!

You can tell right away the dr does things for more money, don’t trust what they tell you for the work your kids need done. Go get a second opinion !! They use the cheapest things they would find out there

Dentist great, a couple staff members have a lot to learn about professionalism and attitude. Made an appt and they screwed it up, it was pretty urgent. I go in no appt. Then asked why I haven't been in for a while, um I dunno, maybe you haven't seen the news about covid-19. Got seen, updated phone and info go back for follow up received attitude because they couldn't confirm my appt. Here they didn't update my info yet. And to hear the comments at chair side from the assistant about what she's seeing.. seriously!? And collected more than what my EOB says they are owed. So I get to call back.

This place is the best! All staff are badass individuals! They always help make my teeth beautiful and work with Medicaid. Thank you to each of you for all you do ! 💜

The staff is very rude and disrespectful to their patients. They’d rather sit around and chat with each other then actually do their job. Worst dental staff I have ever experienced.

I have established care for my 4 kiddos here. I took my 3 youngest ones today and was so nervous because it was their first experience with a dentist. The people that work here are so friendly and amazing! Thank you so much for your patience with my babies!

My 4 children have been coming here for many years. Dr. Minh Thai & his staff are very professional, knowledgeable and so Friendly. I love that Dr. Minh Thai actually remembers my children and engages with them at every visit. Never have we felt like "just another patient". I'm thankful for his knowledge as we always entrust in him to help us decide what's next with our children's dental needs. We cant thank you enough Dr. Minh Thai!

I had a tray retainer made 3 TIMES and none of them fit. I scheduled to have a consult with the Ortho, but when I got there he wouldn't see me. They wanted to take a 4th cast- but I wanted an answer as to why none of them were working. It was really strange to me- they didn't seem to care to find a solution. They did give a refund, but now I have to find a new Ortho and do the whole process again. Ridiculous.

Ashley was the best hygienist I've ever had! It was a painless and gentle, yet thorough cleaning! She's very friendly and really takes care of you as a patient.

Highly recommend this place!! Ortho assistants are really funny and make me feel welcomed and are really good with kids by informing them why it’s important to brush while having braces! Good place to bring kids!

Had two teeth pulled and a cleaning done here, i really like this place staff is very friendly and i really like the doctor Choi. He was really informative, and helped with any concerns i had. Highly recommend this office they also see kids and do braces as well which i felt was convenient.

Do not go here! They did a bunch of permanent work with temporary cement . The assistant shouldn't be allowed to work on teeth I'm sure the assistant had cemented a permanent crown with temporary cement. The crown he did was so messed up my new dentist refuses to use it. when he was looking to see if he could re cement it back on. Because yes it fell off I forgot to mention, after two weeks. The new dentist noticed this permanent crown was cemented with temporary cement which is why it fell off. Then rick refused to refund me for the bad crown and work. I called and asked very politely if they could fix the work or refund it and rick hung up on me. I just thought it was a bad connection. seeing how the conversation went fine so I checked my service seemed fine I was like well that was strange their phones must be messed up. So I called back and apparently rick blocked me, He must be trying to prevent himself from being fired. Like covering up by making sure I can't tell anyone else that works there. Or perhaps they are all in on it, to try and steal my money from me. But they owe me around $600 at least for the bad crown , then whatever a build up cost. I just cant believe how immature and dishonest these people are. robbing Medicare money from a disabled person. This is Government money they are robbing from the citizens this isn't rite. So now I have to report them to medicade and force them to send my new dentist a check to fix his bad work. Its not that big of deal, I just need to call medicade. And they will force them to pay. I cant believe he doesn't know that's how it works, and that he will be forced to pay anyways. He is young , I just wish he wasn't so immature and would just do his job. Now I have to do things the hard way which usually takes about two weeks in my experience. He is wasting my time, he is wasting my dentist time , he is wasting my moms time who was involved in a portion of the payment. and whats even more heinous is he is stealing from M

This dentist office cannot keep dentists or hygienists. It gets exhausting to have to deal with new dentists, hygienists, and others every time you return. I've even had dental assistants work on my teeth at this place with just a dentist doing oversite. No thank you. We want consistant, professional, and quality work The staff are terribly unprofessional. They want people to fill out and sign new patient paperwork every few months. The worst thing is they lie and tell you it's a HIPPA Mandate or that their license mandates it, which is absolutely a lies. An office policy is not the law. HIPPA is a federal law. Dont let these folks convince you otherwise or that they are the same thing.

Do not go here. They called to verify my insurance, did my x-rays and cleaning (which should be covered) Then I received a bill because they didn't use bite wings for my x-rays. FYI Insurance doesn't cover they x-rays they do on their patients. You would think they would let me know that the x-rays would not be covered, since they verified my insurance. NOPE Will not be going back

Do Not Go here for Ortho work. Several times my daughter has had the wires stabbing her gums and they just say, well, there's nothing we can do about it. They have 1 Dr and he's only in on Thursdays so your kid is going to miss school for appt. If a bracket comes loose or it hurts, oh well, they are booked weeks out. So your treatment will be swayed even more. The Orth staff is also super rude. They are so booked that we couldn't get an appt until 8 weeks out and then they told us we need to come in sooner. The front desk staff are the only good thing about this place. Take your private insurance elsewhere- to a full office. I'll be working to move her somewhere else because these people are just ridiculous.