Alachua Family Dentistry

Long lead times for any service. Front desk people seem disorganized.

They have waiting period of 6 months to 1 years. Shame on this healthcare. :(

In the attempt to become a patient at this office; the phone rep was audibly disappointed when I mentioned lack of dental insurance. Thinking it was my imagination, I called a week later only to feel rushed off the phone when the phone attendant "Summer" learned that I didn't have insurance. Needless to say I'll find another dental office.

The dentists and dental hygienists are great. My issue is with the billing department/front office. I had to try to figure out my account, what my bill balance was, etc. on several different occasions, including contacting both the dental office manager and my own insurance company as the billing side has been a NIGHTMARE. Firstly...when I requested the bill and all of the insurance payments/copays, etc. the print out was muddled and confusing. Trying to match services to dates of insurance payments, copays, etc. was confusing as I had to go to multiple pages back and forth to figure things out. I had to tell the billing person to submit the billing again for several visits for both myself and my husband as there was no follow up and they simply said that the insurance didn't pay. After contacting the insurance company the issue with quite a few of the submissions being denied was office error...no codes or incorrect codes, yet I had to tell the office that and ask them to resubmit. I have spent hours trying to get my billing balance figured out/corrected/updated. I was given one amount by the office manager, which was different than what I came up with from the information from the insurance company. I paid what I was told to pay...quiet adamantly by the office manager I might add, because that was the balance that she had, regardless of the discrepancy I found. I was then informed several days later by the office manager again via an email that I owed more money after she "looked at my account again". I am MORE than over this whole thing. I should not have had to invest so much of my time and energy into something that someone at that office gets paid to do and keep track of. I should not have to go back and forth as many times as I have had to providing information that they already had, or should have had/seen/known. And sadly...here I am months and months later...STILL with a billing discrepancy. This office recently decided to stop taking our secondary

We love Alachua Family Dentistry. My family has been going there for years and has never had a bad experience whatsoever. The office runs smoothly, everyone is very friendly and makes you feel welcome. Appointments almost always run on time. Long-time fans of Amy C.!

My family of six have been seeing Alachua Family Dentistry for a few years now. Since day one I have been impressed with the sweet and friendly, yet professional staff. As well as, the cleanliness of the office, their flexibility, the atmosphere, and of course the dentists. Today, however, they proved to me that their patients are very important to them. I had a filling break while flossing so it was painful. I called the office, was told no available appointments because there was only one dentist at the alachua office, they could see me the very next morning. I was disappointed but I understand one person can only do so much! THEN...I get a call from the office asking if I can be there at 11 today, of course yes yes yes. Dr. Cody drove from one location to the Alachua location JUST to fix my tooth!!!! I am beyond amazed with this dentist!!! Btw they are also terrific with my children, they love the staff and remind me to make them their dentist appointments. I highly recommend them!!!!

I can sing their praises enough. As someone who had traumatic experiences as a child with lackluster dental care it’s refreshing to go to an office where literally every single person there is incredibly nice. The staff go above and beyond and it shows in their service and on their clients faces.

Great dental care with conscientious caring staff and doctors.

Justin Mitchell does fantastic work. Very pleased

They came highly recommended from our daughter Ashley Dunlap. I’m so nervous when it comes to this. Boy they sure put me at ease. All there where great. Thanks for being so patient with me. Great job. Charles Ivey Williams

I love having my teeth cleaned! A special thank you to Natalie for her expertise & attention to detail. She really epitomizes the dental office's motto "Gentle Care." This office is clean, appointments are on time, staff is friendly & professional.

Wonderful place with wonderful caring people that provide excellent service

My husband and I recently moved into the area. I feel very fortunate to have found Alachua Family Dentistry. I have never been to a dentist office where the ENTIRE staff was so nice and FUN! They are timely, efficient, professional, and are determined to make your visit as comfortable as possible. I would HIGHLY recommend this dentist office to anyone. Thank you, Dr. Mitchell, Paige, Dee, Rachel and Summer. Thank you for making me comfortable.

No it's not a price THING...IT'S A FAMILY THING! They make you feel like family and take care of you like family! You Guys ROCK!

I have been in numerous Dental Practices over the past years, many I would never go back again. Alachua Family Dentistry is the most comfortable dentist office I have ever been in.. The office staff are friendly and very efficient. The dental assistants go beyond your expectations. I can't say enough good things about Dr. Mitchell. I have found the best place for my wife and I. I would rate this practice at a 10 if I could. I highly recommend Alachua Dental Services. Joe and Rita Dolby

Have been coming here for over two years and as much as I hate dental work, they make it as painless as possible. Get me in quickly when needed and super friendly staff.

My family and I have be coming here for 5+ years. Excellent staff, comfortable environment. Highly recommended!

Staff very friendly and professional. They were able to get my daughter to relax for her first filling 😊

It’s amazing how patient orientated they are! I love that they text me reminders and Amy is so efficient as a dental hygienist! She creates a calm atmosphere. I truly wish I had found them years ago! I highly recommend their business!

I have been a patient of Dr. Lauren Tabis D.M.D. for over 3 years + and based on the results I've seen with my gums, this team is making me SMILE BIG! Finding a dentist that sincerely cares about the health of my periodontal and overall health of my teeth was a big deal to me. From the dental cleanings to the crown & bridge work, I feel Dr. Tabis has proven her keeps! I feel well taken care of at Alachua Family Dentistry and even the support team makes me SMILE! Thank you for keeping me smiling Dee, Kim and Amy you are excellent support to the office!