Hawaii Family Dental - Lihue

My wife has been here a lot recently and really loves all the staff here. We joke that she gets to go see her besties at the dentist whenever she goes! They do good work and they're kind people. What more can ya ask for?

Elena and Desiree were/are always very accommodating. As for the $98 I spent to see Dr. Apalla, that was a waste of my money. I went there simply to have him refer me to an endodontist. He gave me a very vague analysis of my problem. You may share this with him. Thank you.

Dr. Shin’s the best! After getting braces when I was a child through another orthodontist I, of course, stopped using my retainer because 1- I wasn’t paying for it/didn’t understand how expensive it was and 2- I was a forgetful child. Fast forward almost 20 years and I finally had enough of my shifting teeth, taking the plunge on Invisalign with Dr. Shin. The process has taken longer than I thought it would but I appreciate Dr. Shin staying the course, knowing that I would be happiest with the most perfect version of my smile possible and that smile takes time. The assistant make me feel comfortable and it’s like being with old friends catching up whenever I come in.

The staff was very helpful & friendly..Dr Apalla his nurses Lisa & Frannie was very good…I would recommend friends & family

went for my usual 6 month cleaning appointment (actually was a reschedule, so been 10 months since last cleaning). My Hygenist Molly did a great job and was very attentive & careful to the built up areas. Mahalo!

Their reception is awful. They don’t know anything about insurance. I had to call insurance company and they said it’s covered but the receptionists kept saying that it’s not covered.. so I had to call the insurance company over and over again and it took for about an hour and half and finally, they realized that I’m covered by the insurance. I don’t know why they didn’t realize that for an hour and half so I asked the insurance company operator and she told me that they kept checking a wrong website… What a waste of time!! I don’t know why they couldn’t believe what the insurance company said… They almost forced me to pay. The most surprising thing is that they didn’t apologize at all. They asked me to make next appointment instead. We’ll never come back there again.

Hawaii family dental lihue is a good clinic they have a good workers specially the doctors. But how I wish they have more doctors out there to make the process more easy and faster on all the appointments specially the emergency cases like tooth extraction and Dental implants

Great experience

Very friendly and caring staff who are willing to work with patients.

Great people, efficient, helpful and worked with me! Mahalos

The entire staff were all so friendly, kind and helpful. As a new patient with an urgent matter and no insurance, they helped me by offering a decent insurance plan and some stayed late to take care of my problem. I am relieved to find Hawaii Family Dental due to their caring nature. I dread dentistry...they made it easier. Very grateful.

They don’t have good service .no specialist you have to go to Oahu to get your teeth fix.

I had a crown that broke in half while on vacation. They were so nice! They got me in the same morning I called. I was only in the office 1 hour and the doctor had put a temporary filling over the exposed tooth to protect it until I can get the crown fixed when I return home. Thanks to the lovely folks at Hawaii Family Dental I was able to enjoy the remainder of my vacation with piece of mind. Mahalo nui loa!

Christy gives a thorough cleaning and has a friendly demeanor.

I came in for a cleaning. It didn't take long for the dental hygienist to sanitize her area and bring me in to get started. She was very pleasant and I was very relaxed in my seat. The cleaning was quick and thorough. No complaints!

Christy was thorough with my cleaning and had a great sense of humor

Wonderful service and quality of work at HFD. Best staff on the island. Molly did a fantastic job on my deep cleaning and it was the most painless cleaning I have ever had. Mahalo nui loa HFD!

The dental hygienist did a great job cleaning my teeth!

staff was very friendly and professional and explained what procedures were to be done. Very pleased with the job preformed.

I don’t know how this place has such a high rating or how they are still in business, they are a disgusting and crooked establishment. I went in for a cleaning and the place was filthy, missing light fixtures, unkempt and unprofessional looking. The worst part is I was told I had four cavities which is impossible as I go twice a year for cleanings and am very stringent in my dental care routine..so I got a second opinion from a much more professional dental office and guess what Hawaii family dental definitely lied to me, I had no cavities what a surprise! This place will be reported for their shady practices and I hope they get shut down before they take advantage of any unwitting people.