Spurr Family Dentistry

We loved Dr. Tran!

Very thorough and amazing staff!

Went in for an initial visit, everyone was super nice and kind, very informative around certain aspects although when I challenged information I didn't get the best answers. I decided to get a second opinion from a different dentist as the amount of work they were suggesting to be done on my mouth was ridiculous. Be careful and don't be afraid to get a second opinion and if it feels off, it probably is.

They were very kind (those darn pokey x-ray bites) and very thorough. Very happy I found them.

Julie is ALWAYS the BEST! Been coming here for years. 💜 Dr. Tran is an awesome addition, Dr.Spurr has always been wonderful!

So caring & knowledgeable. Great staff, great dentist. Highly recommend

Every experience I've had with Spurr dentistry has been amazing. The staff is so kind, and they never make you feel judged or insecure about anything. I highly recommend them to anyone especially if you have any fear or anxiety with the dentist!

I have been very pleased with each visit to this office. They have been extremely easy to schedule an appointment each time. Which is not always true in most places. The doctor is very good at explaining the procedure and I have been more than satisfied with his final product. They very easy going and friendly. I am so pleased that we made the move to this office for both me and my wife. I strongly recommend them value and service as well.

Literally the best and fanciest clinic. Fast and efficient scheduling and text and email reminders options makes my life easier

So I'm super nervous about things like this, I have periodontal disease which is embarrassing and painful, Spurr and especially Liz and Dr. Tran really set me at ease, they were fast and Professional and understanding and they were happy to explain everything to me and they are super honest about everything, I really felt like I was in good hands!

Let me tell you how please I am with Dr Tran I was very nervous going in to my appointment end up getting my teeth extracted with no pain the staff made me feel very comfortable very professional I would recommend Dr Tran again and again and again very good job Dr Tran thank you so much for making my experience comfortable and pain free

Spurr insisted I had gum disease. Wanted to do scaling treatment for thousands. Went to Periodontist. Periodontist said I did not have gum disease, considered it malpractice. Spurr would not return any calls when questioned about the diagnosis. I switched dentists immediately.

They never, ever answer the phone

Spurr Family Dentistry is fantastic and I recommend them to all my friends. They take extremely detailed images and x rays to make your oral health and overall health is as good as it can be. Dr. Tran is very friendly and professional. Looking forward to my next cleaning and exam!

Wonderful experience! The entire office staff was so very helpful and accommodating. From communication about the appointment to the actual dental exam, I couldn’t have asked for a more professional or a kinder group. Dr Tran was very thorough and took extra time to answer all my questions. He even called to check on me the next day!

I had a few decent years with this practice. The hygienists were sometimes a bit awkward with their dialogue but always very nice. However, and I just read someone else's review of the same experience I just had, I came back in after two years of hiding from covid and they told me I had early stage gum disease. They INSISTED on scaling and root planing which was a three hour procedure that would cost me about 1,500 dollars. I scoured the area looking for a periodontist to get a second opinion. The periodontist was IRATE when they saw my gums and heard what Spurr dentistry was insisting on doing to me. Although I have some gum line recession it was glaringly unnecessary to start with scaling and root planing. They were also very upset when they found out I had been wearing bite guards made at Spurr dentistry for years which where causing me to have an open bite, and Spurr never talked with me about referring to an orthodontist. Moral of the story is this practice needs to learn the limitations of their expertise and start referring out to specialists before they launch ahead with expensive or risky procedures on their patients. This is either ignorance/hubris or straight up malpractice if they don't learn some limits. Be smart if you go here and consult outside experts if they try to throw any expensive procedures at you!

The clinic itself is very welcoming in decor and staff. They appear to have all the bells and whistles of advanced medicine. However, their scheduling is difficult, they really enjoy performing garbage work, and misdiagnosing for cash. I was diagnosed with periodontal disease, and was told I needed root planing and ultrasonic subgingival scaling, which I did one round of, and it was painful. I switched dentists for ease of scheduling and insurance, and they told me they could tell by the rads before I showed up that I did NOT have this disease process. Additionally, they ripped a cavity out TWICE while flossing immediately after they placed it. Two of their cavities lasted less than one year due to shoddy work. I requested communication from them weeks ago on how exactly they managed to misdiagnose me so severely, and how they managed to do such a terrible job at something as simple as a filling, and no one followed up. Thank god I didn’t have any actual, severe issues to deal with, because I can guarantee Spurr would not handle it appropriately. If you need local dental care, go to Oshtemo Family Dentistry.

HIGHLY dissatisfied with Dr Spurr's office since the Pandemic hit. They no longer answer phone calls, you must leave a voicemail and wait days for a possible phone call back. My Calls and emails have gone unreturned by their office. I chose to continue to be a patient here and give benefit of the doubt as Dr. Tran and all of the hygienists I have seen are wonderful! Since Stephanie and Tyler left, unfortunately the office staff is unsatisfactory. I'm not sure if it is a lack of training or just poor customer service. This office uses a 3rd party for insurance appeals and ours was denied due to being an unnecessary procedure and then for not even being submitted on time. Our insurance states there are no current appeals yet Dr Spurr's office says the opposite, dealing with this has been a nightmare! I'm assuming this very expensive procedure which may not have even been necessary will now be on my spouse and I to foot the entire bill. As others have mentioned, it has us wondering if treatments are planned with the health of the patient in mind or just simply for the money. I will never recommend their office again.

Had 2 great experiences with Dr Tran as well as the other polite staff. Very knowledgeable and informative. Cutting edge technology. Very professional, thorough and also went above and beyond. Had to get numb for a filling. Didn’t even feel the needle. Very happy with my experiences and would definitely recommend.

What a perfect dentist office! Everyone was kind and helpful from the front desk to the hygienist. The dentist Tyler Tran did a great job. Moving dentists is always difficult but Spurr Family Dentistry made it a smooth transition! Clean, professional, and a great experience overall. Highly Recommend!!