Name: Ely Family Dental
Address: 40 N 1st Ave E #5, Ely, Minnesota, 55731, US
Telephone: (218) 365-3565
Rating: 4.5

About Ely Family Dental

Ely Family Dental: Providing Dental Services with Mixed Reviews

Ely Family Dental is a dental clinic located in Ely, Minnesota. The clinic offers dental services such as teeth cleaning, teeth whitening, dental implants, and cosmetic dentistry. The clinic operates from Monday to Thursday from 8:00 AM to 5:00 PM, and on Friday, Saturday, and Sunday, the clinic is closed.

While some customers have had positive experiences with Ely Family Dental, others have had negative experiences. Some customers have praised the staff for their friendliness and professionalism. They have also commended Dr. Chopp for her knowledge and expertise in the field of dentistry.

However, some customers have complained about the quality of service they received. One customer complained about the uneven fillings and sharp edges that caused pain after a procedure. They also expressed their disappointment with Dr. Chopp's response to their concerns. Another customer complained about the temporary crown that had been in place for over 14 months. They also expressed their dissatisfaction with the office manager's hostile behavior when they called to cancel an appointment due to extreme weather conditions.

Overall, Ely Family Dental has mixed reviews from customers. While some customers have had positive experiences, others have had negative experiences. If you are looking for a dental clinic in Ely, Minnesota, it is recommended that you do your research and read reviews from multiple sources before making a decision.

Reviews (12)

Jodie Swenson

★☆☆☆☆ Jan 20, 1970

On May 24th I had a procedure preformed on my upper and lower teeth. They were damaged due to grinding, so they filled them in for me. The technician failed to finish the work, so I went back on May 26th for another appointment. After she was finished, I left the office, but immediately decided to go back and discuss my case with Dr. Chopp. After speaking with her, I felt dismissed and defeated. Therefore, I decided to send a text the very next day. It reads as follows: "Please have Dr. Chopp contact me regarding the dental care that I received at her office. My fillings are uneven, the second tooth on the upper left side is 1/2 the size of the same tooth on the right side and I'm finding sharp edges that are very painful. I'd also like drill mark on the enamel of my left front tooth fixed as well. I tried reaching you via telephone, but my call won't go through. I had to drive 150 miles round trip yesterday (May 26th 2021) to have the fillings on the back right side smoothed out. I asked the employee who preformed the procedure why she didn't complete the task, she stated that "it was overlooked." That's not the response I was expecting, she should have completed my treatment plan on the initial appointment date of (May 24th 2021). Unfortunately, this wasn't the only time I had to make a return visit to have repairs made that should have been completed correctly. I'd appreciate it if you could acknowledge my concerns and please fix the issues that I'm addressing. I left Ely Family Dental feeling dismissed, invalidated and that my request for better dental care was an inconvenience. I'm hoping my next visit will be a more positive experience." After reading this text, she left a 1min 40 second message on my voicemail. She was very upset! She accused me of sending "hate mail" and went on to once again invalidate my concerns and needs. She repeatedly stated that I told her "my teeth are smooth and perfect." Despite her irate message, I decided to scheduled yet anoth

levi marken

★★★★★ Jan 20, 1970

Great service wonderful staff. They do everything they can to help. Botox saved my teeth again!

Solly Olson

★★★★★ Jan 19, 1970

You do such a wonderful and awesome job at being a dentist, and Lacey does a wonderful and awesome job working at the dentist building in town,and she is really nice and really caring person,and everyone at Ely family dental does a wonderful and and awesome job, and I enjoy talking to the dentist people at ely family dentla and crystal chop does a wonderful and great job working at ely family dental, and she is a really nice and caring person who helps take care of people at family dental

Steve Ott

★☆☆☆☆ Jan 19, 1970

Stay away from this place! I've had a temporary crown placed by this Dr for over 14 months. If you miss an appointment be prepared for a very stressful lashing / scolding. I missed 1 or 2 appointments due to covid-19 (because the office was closed). If you reschedule an appointment 1 week in advance this is counted as a "no show". I however missed because of severe weather the roads were slippery and had to be towed out of the ditch. They kindly placed me on a waiting / call list. I got several calls to come in for an opening with only 1/2 hour advance to get there. I told them this is absurd since I live 1 hour away. If this office calls you and you do not accept a open appointment it is counted as a "no show." Absurdity turns to insult as every time they call you with an opening you have to accept or it is counted as a missed appointment! Today I received a reminder 10 minutes before my appointment. When I called this office to cancel because of minus -30F degree temperature I got a return call from a hostile belligerent "office manager" chewing me out. During this lashing I was not allowed to speak! I then I handed the phone to my wife. The "office manager" then revealed that she was Chopp. I've been with this office since the day it opened. I WILL NEVER SET FOOT IN THIS OFFICE AGAIN!

Jill Melander

★★★★★ Jan 19, 1970

I had a great experience with Dr. Chopp. She’s passionate about what she does and her knowledge of the facial esthetics industry is vast. The receptionist was very kind and professional!! I highly recommend!!

Nicole Jensen

★★★★★ Jan 19, 1970

I had been to two of Dr. Chopp's botox parties before I hosted my own. Not only does she have an amazing reputation for dentistry but her skin care/cosmetic abilities are amazing! She is so professional and so is her staff. Growing up on the Iron Range myself, I am so happy to know there are professionals like her up there.

mick monday

★★★★★ Jan 19, 1970

Amazing friendly staff great team work i really appreciate the time they took thank you guys😁😁😁

Dan Keller

★★★★★ Jan 19, 1970

Super friendly and were able to fit me in for an emergency visit. Thank you!

Jade Dow

★★★★★ Jan 18, 1970

Dr. Chopp does great work, has a great attitude, and does whatever she can to help her patients. Her staff matches her attitude and capability. Best dentist I've had.

amy janeksela

★★★★★ Jan 18, 1970

Truly the best! Very accommodating, professional, & kind. So grateful to have her in our little town!

Carol Larson

★★★★★ Jan 18, 1970

Great dental care. All employees know what they're doing.

Tim Weulander

★★★★★ Jan 18, 1970

I travel ~50 miles just to come here for my dental services. Extremely caring, I couldn't see myself having any other dentist other than Dr. Chopp. The staff there is great, very friendly yet professional. And the receptionist also does the insurance, and is very good at explaining everything. I have dental services right in my town, but will 100% attest that the travel is worth it. I wish I could give more stars.