Radiance Dental

I came to an appointment that was confirmed and the office was closed. I waited 20 minutes thinking maybe there has been an emergency. But no one showed up. No one. Not even receptionist. I did not get a call.

Very knowledgeable people work there and they have a tender heart towards their patients

Dentist and hygienist seemed just above average. Some people, like me, dread dentist appointments. Hygienist was helpful, positive, and not rushed/rough/rude. However the scheduling and front desk staff were HORRENDOUS, that was over and over a terrible experience. Scheduled regular cleaning to check in after postponing for pregnancy morning sickness. Told staff I was 7 months pregnant, had trouble with cleaning in the past while pregnant, was >6 mos overdue for appointment. Said no worries come on in. At appointment they declared policy that I could not get full standard routine screening exam. The x-rays can't be done without doctor note. This is bogus! Not to mention they were aware and did not even attempt to warn me or help me follow their protocol. Options are forego standard screening or reschedule, more time off work, come back in my final month of pregnancy or with a newborn?!? My appointment was standing for 6 weeks and the week before, I started getting daily phone calls to confirm my reservation for my appointment, and call back ornit would be lost. The deadline to "losing the reservation" for my APPOINTMENT kept backing up. It's not a reservation, it's an appointment. There can be a policy of no-shows paying fee to cancel, but I've never heard of a medical office canceling the patient because they didn't "confirm a reservation" for a scheduled appointment! Strange and terrible business model! I have been a patient there for 4 years and went through the chaos of my dentist suddenly leaving, hiring several "temps" and I was stuck there after my initial treatments needed to be revised per the new dentist. They didn't bother to notify patients of any of the repeated changes, and saying the new dentist was not a temp, now he's gone too. How can I build any trust with them? They haven't quite gotten it right. Not sure if I'll stay, especially after the most recent failures.

Stacy is terrific - gentle but efficient

Quick and easy. Got in for a cup tooth repair the next morning and the whole procedure was less than 10 minutes!

Good service, very clean and friendly staff.😊👍🏻

Great cleaning, super friendly, 100% satisfied!

on time, friendly, technician was knowlegable. Sectretary completed ins forms. good experience

Thorough, gentle, and great at explaining what they’re doing step by step - highly recommend!

I was told at the end of last year that I needed to get a root canal and after looking into the cost of it I decided to check into Endodontists in my insurance network. Radiance Dental was the top of the list. It is a little over an hr from my house BUT again it was in network. I am 33 and do not at all want to walk around with teeth missing from my mouth but after talking to the doctor I am going to look into best options as far as long term. I was informed of a few things I wasn’t sure about and I also had a few things confirmed that I had personally questioned myself. The staff, even if I only encountered 3, were super sweet and informative and helpful! I think I may actually look into permanently switching which is saying a ton because I LOVE my out of network dentist, but Radiance really impressed me!!

Excellent care provided by Stacie the dental hygienist and Denise, Doctors asst. Dr. Johnson is the temporary dentist but is very nice and competent. Good experience!

Very Good....thanks

All employees of Radiance dental are patient-focused and can be sure your specific health and cost concerns will be heard.

I like Gail ! She did a great cleaning. Thanks for a good job ! Werner

Pleasant personnel makes for an enjoyable visit!

Great cleaning 👍

I had to change dentist due to insurance and just had my first visit. A very nice experience. The front desk person was very friendly and efficient. The hygienist was great. Looks like I found a new home.

Denise, hygienist, is great - professional and nice. I miss Dr Elster and the next one Dr Shapiro. Wish you could keep a doctor. Makes me think there’s a reason they’re leaving. Should I?? Place is always clean and staff always friendly!

I recently had a dental cleaning and have been going to this dentist office for several years. When I arrive I found out that the Dentist and both dental hygienists had quit! I asked why I wasn't told that when I made the appointment and corporate had advised this office NOT to tell patients. This is incredibly shady and I still don't know why everyone quit. They should have told me when I made the apt and I would have waited until they re-staffed. They had a "floating" dentist there who clearly had not cleaned teeth in a very long time b/c he did a terrible job. Very nice guy and dentist but NOT a dental hygienist. This was very disappointing and I will not be going back.

I love these guys. They are so nice and do a great job cleaning my families teeth.