Etheridge Complete Dentistry

As of April 2023, I've lowered my overall review to 3 stars. In December, I experienced the most comprehensive initial dental consultation ever. First appointment, 1/4/23, to cap 2 teeth (were mostly old fillings anyway) that were cracked. Very easy process, Dr. and staff very professional, attentive and kind. Office equipped with 3-D technology to produce caps on-site. Two days later, perfect fit, all good. JANUARY CHARGES: I paid my portion of charges on the day of service. I've monitored my insurance provider on-line to check claim status. I called the dentist office several times to ask why claims were submitted. "Thanks, no, they didn't need my help." By March 15, my next appointment, NO claims were successfully filed. On date of appointment, dental services were excelled. Upon exiting, I stopped at the front desk to pay my portion of the March charges. I asked what I owed and was told I could go ahead and pay the entire amount. I said no, the insurance had not yet paid. I asked for a statement, she said she could not provided. Then she made the mistake of showing me that Delta Dental had rejected a claim form plainly stating the subscriber information was incorrect. Nothing was denied. She told me she was trying to help me get this "worked out" and I said "no, I'm trying to help you get this claim accepted". Still standing in the lobby, I call Delta Dental and put their Rep on speaker phone, who stated the claim needed to be submitted with corrected information. I thanked her and hung up. Continuing with the office lady was not much fun so I asked to speak to the Office Manager (there isn't one) and then to speak to Dr. Etheridge. She informed me that he does not deal with people at the counter (or some such). I waved goodbye and walked out. About a week later, I mailed a letter to the dentist. I never heard from him, no text, call or email. I am continuing to monitor the claim status on-line so at some point I can pay any outstanding balance I owe.

Very pleased with our treatment. Very friendly, enjoy going to the dentist.

Staff is always great and have been going to Dr. Etheridge since he first opened his office, that should say it all!

Dr. Etheridge and his team has been wonderful working with me with a very difficult implant procedure. They have gone above and beyond the normal patient/doctor protocol assuring that I was 100 percent happy with the outcome. I would absolutely recommend Dr. Etheridge for any general dentistry work and especially specialty dentistry procedures.

All with a cheerful smile!

Very friendly and knowledgeable. HIGHLY RECOMMENDED. Very friendly and have taken care of me very well since taking over the previous practice several years ago.

Always HAPPY there as everyone is friendly and good to get a good cleaning will be back in 6 months

I had my first exam at Etheridge Complete Dentistry and I loved everything about the experience. The staff is friendly and Doctor Etheridge was informative and made my appointment time stressless. I recommend this practice with complete confidence.

Just love these people!! Dr Etheridge and his staff are the best!! Always very considerate!!!

Everyone is very nice. I was in and out quickly. They were right on schedule.

I had a great experience getting my teeth cleaned. Everyone nice and friendly.

The dental hygienist was great! She did a wonderful job cleaning my teeth and advised me about dry mouth and its consequences. Sadly, she did locate a cavity. Dr. Etheridge confirmed it and the team was quick to schedule an appointment. I was very pleased with my visits —Dr Etheridge and staff treated me demonstrating concern and great care.

Dr. Etheridge was very thorough when discussing my dental issues. Recommendations where very easy to understand and how to resolve the problem with my teeth going forward. I would highly recommend this dental office.

Dr. Etheridge and his staff are just awesome. Everyone is genuinely friendly and pleasant. My semi annual trip to Dr. Etheridge was this month. I've been going to him since Dr. Haggerty retired. He's a terrific dentist, trustworthy as well as a truly decent man. All his staff are exceptional.

Very professional, friendly Christian atmosphere!

Excellent service, great staff. Very clean.

Great dentist & great staff!

Everyone kind. Professional and make you feel comfortable. Knowledgeable. Up to date equipment and technology

A quick, professional teeth cleaning.

Excellent service as always! On time very polite and helpful! I would highly recommend using them.