Name: Glacier Family Dental
Address: 2523 6th Ave S, Great Falls, Montana, 59405, US
Telephone: (406) 761-3131
Rating: 4.5

About Glacier Family Dental

Glacier Family Dental:

Glacier Family Dental is a dental clinic located in Great Falls, Montana. They offer a wide range of dental services, including routine cleanings, fillings, crowns, and more. The clinic is open from Monday to Thursday from 7:00 am to 4:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly and professional staff. They have also commended the clinic for its clean and comfortable facility. Customers have also appreciated the patience and friendliness of the staff, especially with young children.

However, some customers have criticized the clinic for its front desk staff. They have reported that the receptionists have been rude and unprofessional. Some customers have also reported issues with billing and scheduling appointments.

The clinic has a team of experienced dentists and hygienists who are dedicated to providing quality dental care to their patients. They use the latest technology and techniques to ensure that their patients receive the best possible care.

Overall, Glacier Family Dental is a reliable dental clinic that offers a range of services to its patients. While there have been some negative reviews, the majority of customers have had positive experiences with the clinic. If you are looking for a dental clinic in Great Falls, Montana, Glacier Family Dental is worth considering.

Reviews (45)

Natasha Gonzalez

★★★★★ Jan 20, 1970

I love these guys! Brian, my dental tech is great and Dr. Chet is awesome. Always walk out in a better mood than when I came. (I bring my dental team doughnuts 🤭)

Joseph Hensley

★★★★★ Jan 20, 1970

Personable, fast and they go above and beyond.

Lana Lynn

★★★★★ Jan 20, 1970

This is a fantastic dentist office. The dentist fixed a crown for me that my previous dentist couldn't figure out. He was great about communicating what to expect for my teeth, and his staff has been great about communicating payment information. Their office is very clean and professional. Great experience all around.

C A

★☆☆☆☆ Jan 20, 1970

The Dentist Assistant and Doctors were super nice and made me feel comfortable but they really need to rethink about hiring different receptionist because those girl’s seriously have some attitude problems and seem like they hate their jobs. They were always so rude every time I would check in they don't even look you in the eye they just always looked so annoyed especially when you ask questions super unprofessional. I see in the comments I’m not the only person that thinks this.

Claire McGehee

★★★★★ Jan 20, 1970

Our family always has a good experience here. I have three young kids, and the staff are so patient and friendly with them. Very clean and comfortable facility.

Brian Jones

★★★★★ Jan 20, 1970

I've been frequenting this office for 3 years and the experience has been phenomenal every time. The staff is great! Chelsea at the front desk is welcoming and helpful in squeezing us in for appointments. Brian the hygienist always has good banter to make the cleaning sessions fun. Dr. Heap is about as pain free as they get when it comes to procedures, a welcome change from previous dentists. I'm not sure if it's intentional but the assistant always cranks great music during my visits as well. Rock on Glacier Family Dental!

Mark Wipf

★★★★★ Jan 20, 1970

Definitely recommend them!! Dr Heap was awesome! Janelle was wonderful to work with!

Stephanie Mitchell

★☆☆☆☆ Jan 20, 1970

Front desk is awful, the blonde girl has a terrible attitude and accused me of lying and threatened to send me to collections even though they never sent me a bill. I got my first bill from them a week ago and called today to make a payment and she refused to take my payment. I would NOT recommend this dental office to anyone because of the attitude at the front desk.

Shawn Albright

★★★★★ Jan 20, 1970

Dr. Heap has been a blessing. Very caring & gentle. I had no anxiety with Him. Staff is great as well.

Budget Blinds

★★★★★ Jan 20, 1970

Dr Heap was amazing!

Robert Tumlin

★★★★★ Jan 20, 1970

The person at the desk actually answered my call before the office was officially opened. Great service!

Kallie Townsend

★☆☆☆☆ Jan 20, 1970

Do not recommend I rescheduled my appointment and got charger $56 dollars. I told them I called and they were saying nobody changed it and still made me pay $56. Awful place I do not recommend.

michael bolcas

★★★★★ Jan 20, 1970

I had a dental cleaning with Dental Hygienist Brian Rudolph and he not only did a painstakingly extensive cleaning for me but he wore a bright smile while doing so. Highly recommend that you book with him if you can help it.

Rachelle Eberhardt

★★★★★ Jan 20, 1970

Went in for a cleaning yesterday and I was very happy with how the visit went. The Hygenist, Janelle, was personable and made the visit as comfortable as possible. Normally I hate going to the dentist but the staff was friendly and knowledgeable so I will definitely be going back to them for future dental care.

Donald Russ

★★★★★ Jan 20, 1970

What a great place! Everyone there is so friendly and welcoming. I actually enjoy going to the dentist now, knowing full well that my ol’ chompers will be taken care of by the best people in town!

LeAnna Van De Riet

★☆☆☆☆ Jan 20, 1970

I have gone here in the past and absolutely loved all the dentists and assistants I experienced. I changed insurances last year and have not been back so I called to try and set up an appointment with my new insurance and the receptionist was absolutely terrible. She was so rude and no help at all, even after I called back after figuring out the correct information. She was short and snippy and ended up hanging up on me after I asked her to simply answer yes or no. Would have loved to go back, but most definitely will not when you have people treating your customers like that.

Gabriella Moules

★☆☆☆☆ Jan 20, 1970

I’m sharing my experience to help others avoid a costly mess. This dentist doesn’t make your teeth or care a top priority and aren’t very professional with the way they handle things. In September I went in because my teeth were shifting while I was pregnant. They took an x ray and said I have a very small and minor cavity. I was shocked because I hadn’t felt pain in that tooth. We scheduled to get it filled - big mistake. During the filling he slipped and dropped a tool in my mouth - luckily it had hit a back tooth and didn’t hit the back of my throat. Immediately after the filling I had a lot of tooth pain but they insisted on a few days for my tooth to adjust. After a few days I went in and the dentist insisted it was my bite. It didn’t improve. So I went in about three times and they kept adjusting my bite. I was tired of going in so I just stopped chewing on that side of the mouth because they had no resolution and kept saying it was strange my tooth was acting like it had a crack in it. I had a cleaning scheduled early May and told them that I still had the same tooth pain. This time the dentist shaved down teeth that didn’t even touch the tooth that hurt! My actual tooth, not the filling! He insisted it would help with the pain. so weird because I had never had it before without my bite needing to be adjusted. I still had tooth pain after so they suggested taking the filling out and redoing it. That happened last week and now my tooth is in MORE pain. I called them to let them know and they told me that at this point a crown would probably be needed but I can seek a second opinion. They told me that I would be financially responsible for the crown which is $500 after insurance. I told them that I didn’t think I should be since I never had the pain prior to dr. Heap doing the filling. The receptions said “that’s life, sometimes you have to pay medical bills.” I agree with paying medical bills but I don’t agree with this situation as I feel it was dr. Heaps fa

Lili N

★★★★★ Jan 20, 1970

What a great dental clinic! One of the best experiences I have had with going to the dentist. The office is always clean and well kept and the whole staff is wonderful! Everyone was very kind, respectful, and very helpful with any questions I had!

Allison moore

★★★★★ Jan 20, 1970

Could not recommend this dental clinic enough! Absolutely amazing! Super friendly staff, had everything ready for me when I was finished with my cleaning and gave me a price for a future procedure before asking! Had all my appointment cards and estimate ready for me before even walking into the waiting room at the reception desk. Will be using this dental clinic for our whole family!

Don Burke

★★★★★ Jan 20, 1970

My wife and I have been patients for some time now. We have had nothing short of splendid and professional experiences with Dr.Heap and his entire staff. They make you feel as though you are their only patient.