Name: Burlington - Jersey Dental Group
Address: 1900 Mt Holly Rd Suite 2C, Burlington Township, New Jersey, 08016, US
Telephone: (609) 281-1211
Rating: 4.3

About Burlington - Jersey Dental Group

Burlington - Jersey Dental Group: A Dental Practice with Mixed Reviews

Burlington - Jersey Dental Group is a dental practice located in Burlington Township, New Jersey. The practice offers a range of dental services, including cosmetic dentistry, dental hygiene, endodontics, oral surgery, orthodontics, pediatric dentistry, periodontics, and teeth whitening services. The practice is open six days a week, from Monday to Saturday, and has convenient hours for those who work during the day.

However, the practice has mixed reviews from customers. Some customers have expressed dissatisfaction with the practice's customer service. They have reported that the front desk staff is rude and unprofessional. Some customers have also reported long wait times and difficulty scheduling appointments. Others have reported that the practice has canceled their appointments at the last minute or rescheduled them for months later.

Some customers have also reported issues with the quality of dental work they received. They have reported that fillings and root canals did not stay in place, and temporary crowns fell off. Some customers have also reported that the practice did not complete their dental work fast enough, leading to infections.

Despite these negative reviews, some customers have had positive experiences with the practice. They have reported that the dental hygienist is great and that the staff is friendly and welcoming.

Overall, Burlington - Jersey Dental Group is a dental practice with mixed reviews. While some customers have had positive experiences, others have reported issues with customer service and the quality of dental work. It is recommended that potential customers read reviews carefully and make an informed decision before choosing this practice for their dental needs.

Reviews (200)

Selena Colon

★☆☆☆☆ Jan 20, 1970

I don't know what happened to this place. They used to be professional, but not anymore. I had an appointment for my cavity to be filled, but when I arrived, Dr. Nash said he wouldn't take my appointment and just to go home and floss. Unbelievable. I am not the first patient, Dr. Nash has turned away simply because he didn't feel like working. On top of that, I scheduled my cleaning appointment 6 months ago, and they called me the day before to tell me that the hygienist would be absent that day, and I'd have to wait another 4 months! This place has gone downhill, I will be seeking a new dentist.

Judy Janoski

★☆☆☆☆ Jan 20, 1970

No personality at all..not friendly and watch out for billing..They will rob you blind!!! I already filed a grievance through my insurance company, next is channel 6 troubleshooters and then a lawyer...

Jackie Montalvo

★☆☆☆☆ Jan 20, 1970

Today is my appointment. They canceled it yesterday and they said that Orthopedics was not going to be in yet. I found out that on Orthopedics is the one that deals with braces. I don’t have braces . I am only getting check out what they did to me. They put two porcelain tooth and they just want see an update on it. This is ridiculous and unprofessional. They basically kicked my appointment off to go to someone else basically so now it’s showing that I’m not in the system for an appointment means they gave it to somebody else..

Michael Peeples

★☆☆☆☆ Jan 20, 1970

One star is too many. The management does not respond to your calls or emails. Every time I call to speak to the billing manager, I'm told that they are "in a meeting". I'll leave voicemails but months will go by without any response. I highly recommend to stay far away from this place. It seems like a very sketchy business.

Gbolahan Eyiowuawi

★☆☆☆☆ Jan 20, 1970

Don’t go here. Horrible service. I got a resin composite done with three corrections and it popped off same day. Had to go again the next day. (Still got my time wasted) Last thing, Your time is not respected. You get delayed and the front end staff are not necessarily the best.

Nakiya Cooper

★☆☆☆☆ Jan 20, 1970

This dentist office is HORRIBLE!! Front desk staff isn’t welcoming. I’ve had my appt get rescheduled for months. They don’t call in advance, they call the day of to cancel/reschedule your appt. The doctor keep calling out, going on vacations, or having emergencies. Finally showed for my appt and they looking at me crazy and don’t know what I’m there for. Only thing I did like about this place is the dental hygienist, she’s great. Two thumbs down for this place!

Eduardo Mora

★☆☆☆☆ Jan 20, 1970

Zero stars. They have a rough handed turn style approach to patient care. The front staff is incompetent. Schedule an appointment and they won’t be able to find it. After wasting your time they shrug their shoulders and say nothing we can do. Save your time and money.

★☆☆☆☆ Jan 20, 1970

My daughter was scheduled to have cavities filled. We waited almost 45 minutes only to be told by the dentist (Dr. Nash), that it would take "too long". He wasn't expected patients to actually show up because it was Black Friday. I am highly disappointed in what transpired and that I have to take more time off because the dentist did not feel like working because it was the day after a holiday. I've been with this practice since it was Suluki and Associates and never experienced such unprofessional behavior.

Cheryl Bigger-Long

★☆☆☆☆ Jan 20, 1970

THE WORST front desk. Unorganized and disrespectful. Claimed they sent to the insurance company for authorization BUT when i had to follow-up myself the insurance company never received a request. Had already been waiting for two months with a tooth ache when i had to do my own follow-up. Good luck with this place.

Haider Zia

★☆☆☆☆ Jan 20, 1970

Unprofessional.not recommended.They lost my denture.Hahahaha.

Kira Ochieng

★☆☆☆☆ Jan 20, 1970

These people are incompetant! At least the financa operations manager. I have been dealing with them for months for an apparently unpaid claim from one of my husbands visits. The first time I spoke with them, they told me it was fine, an issue they were dealing with for claims after December first due to some sort of system change over. They were resubmitting and no action was needed on my part. Well, we kept getting past due notices in the mail. I finally call my insurancr, and they have never heard from the dental office!! When they did not receive payment, why on EARTH would they not call the insurance company to figure out what was going on??? That is their job no? Long story short, my insurance company did find an error, reissued payment. I have called to try and speak with financing department over 4 times, the receptionist even told me they gave them a hand written note. I emailed twice. And have heard absolutely diddly squat from anyone! These people are the worst.

Heshima

★☆☆☆☆ Jan 20, 1970

Horrible experience with the so called operations leader/manager. My insurer processed my claim under an incorrect record they had on file for the dental office and New Jersey dental (Burlington) did not receive a payment. The insurer admitted their mistake and they processed the amount. The issue is we can't get a hold of Jersey dental. Calling them seems to be a waste of time. Unresponsive to emails as well. Countless calls and emails with no response How are we supposed to sort this out if MAPD burlington LLC cannot respond to emails/calls? Very unprofessional! I'm glad I left.

Victoria Hobbs

★☆☆☆☆ Jan 20, 1970

I went to this dentist because it was the only one locally that took my insurance. I would like to mention that the ladies at the front desk are extremely rude. Every time I spoke to them, they gave me unnecessary attitude. I went for a root canal and it was done in two separate appointments…..over a month apart from each other. The temporary crown they gave me kept falling off. After the surgery was complete, they told me they didn’t have any appointments until OCTOBER! (This was in MARCH!!!) I now have an infection in this root canal site from them not completing the surgery fast enough. The endodondist wants me to pay $1000 out of of pocket to retreat the area. I will be filing a complaint with my insurance. Save your time. Save your money. Save your teeth. Go elsewhere.

CoutourplusConfidence

★☆☆☆☆ Jan 20, 1970

I would never recommend this dental office for the follow reasons: the office manager barely is in the office to address concerns (terrible customer service), the Otho dentist was taking my son’s braces on and off (so no real progress) there wait time is ridiculous and they will take your money so fast.

Kiah Walton

★☆☆☆☆ Jan 20, 1970

The ladies at the front desk are terrible. The with held my dental records from me which is illegal and when they finally sent them to me they were screenshots and not digital. They are unprofessional and rude. Also this place has no open availability if you want to change your appointment you need to wait 3 months for a new one to pop up. They have you sitting in the waiting room longer than your schedule appointment as well. Go here if you want a headache. I would not recommend especially because the front desk is super unprofessional. The head dentist should fire them all.

Itachi Uchiha

★☆☆☆☆ Jan 20, 1970

Horrible brutal medieval dentists. They have no specialty and qualifications. Absolutely rude towards the patients and they are barbarians!

Hussain Haqq

★★★★★ Jan 20, 1970

Very customer friendly environment... Staff is extremely personable and genuinely concerned about their clients... I forgot to take some photos, but they had just had their monthly kid inspired dental day...and they put up several kid friendly streamers hanging from the ceiling...as if it was a celebration for children to be there... very inviting!!! I'll take pictures next time... :-) New date: Another great visit!!! Thanks...

★☆☆☆☆ Jan 20, 1970

Worst experience ever wasnt seen for an hour and a half dentist didn’t even know what they were doing

Spider Man

★☆☆☆☆ Jan 20, 1970

Did root canals and they didn’t stay in. Staff told me that I didn’t need a crown despite the fact that when a tooth has too much decay and there is a filling/root canal; you need to crown it. Shame on you.

MR Phase

★☆☆☆☆ Jan 20, 1970

These people are beyond horrible!!! I made an appointment and they’re stating that I had no appointment, when, in fact, I did! They have the nastiest attitude… I will never go here ever again!