About Gentle Touch Family Dentistry - Maria Szmigiel DMD
Gentle Touch Family Dentistry - Maria Szmigiel DMD is a dental practice located in Plattsburgh, New York. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, dental implants, denture care, and teeth whitening. The practice is open Monday through Thursday from 8:00 am to 4:00 pm, Wednesday from 7:00 am to 3:00 pm, and closed on Friday, Saturday, and Sunday.
The practice has received numerous positive reviews from patients who praise the skill and experience of Dr. Szmigiel and the exceptional care provided by the staff. Patients appreciate the thorough explanations provided by Dr. Szmigiel, which help them make small changes in their routines to produce a healthier smile. The staff is described as friendly, helpful, and professional, with special mention given to Stevie, Holly, and Crystal for their exceptional care. Patients also appreciate the warm welcome they receive upon arrival and the exceptional service provided by the staff.
Patients note that the practice is accommodating and able to see patients on short notice, even for emergencies. The practice is also praised for its use of modern equipment and technology, which helps to make procedures quick and painless. Patients with dental anxiety appreciate the gentle and patient approach taken by the staff, which helps to put them at ease.
In summary, Gentle Touch Family Dentistry - Maria Szmigiel DMD is a highly recommended dental practice that offers exceptional care and service to its patients. Patients appreciate the skill and experience of Dr. Szmigiel and the friendly and professional approach taken by the staff. The practice is accommodating, uses modern equipment and technology, and provides a range of dental services to meet the needs of its patients.
Reviews (105)
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Chelsea Thew
★★★★★
Jan 20, 1970
This office is amazing and it delivers outstanding service all around. Dr. Szmigiel is skillful, experienced, considerate, and earnest. I appreciate how her thorough explanations help me learn something new about how to make small changes in my own routines that produce a healthier smile.
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Joanne Ives
★★★★★
Jan 20, 1970
The visit was a very good experience. The staff is very friendly and helpful. The Dr spent a lot of time taking care of a problem with my veneers and listened to my concerns. My smile is back🤩. It is difficult to get appts quickly, but worth the wait!!
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Bucky LaFountain
★★★★★
Jan 20, 1970
Gentle Touch Dentistry is a wonderful dental office. From the friendly and special care taken while scheduling appointments and warm welcomes from Stevie. To other incredible members of the family such as Holly, who takes great pride and care in preparing you for the doctor. You can be sure to expect nothing but exceptional service from the staff there. I would recommend this dental office to anyone searching for a friendly and professional office, amazing service and wonderful doctors, like Dr. Szmigiel. You can expect nothing but the best care from Gentle Touch. This office has gained me as a patient for life.
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Aaron Rock
★★★★★
Jan 20, 1970
After I called and confirmed my appointment, I still somehow managed to show up a week early! They asked if I had taken time off work, I had. They we fortunately able to accommodate me and see me that day. This experience and past experiences at this practice have been nothing but exceptional. Skip all other options, just come here. I promise you won’t regret your decision. Thanks Gentle Touch!
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Brandon Donovan
★★★★★
Jan 20, 1970
This is the best dentist I’ve ever been to. The staff are all great and super friendly. They do an amazing job with making patients comfortable. I will continue to use them as my primary dentist.
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Joshua
★★★★★
Jan 20, 1970
Love 💕 love 💕 love this office. They are wonderful people here. The best dentist I've seen in my life. I'm staying with this office.💯
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Mrs. Smith
★★★★★
Jan 20, 1970
Emily, Jensen and Dr. Roberts were very nice. Our 7-year-old was nervous about seeing the dentist, but the people put her at ease and made the visit easy and pleasant. Hope all visits will be this easy. Thank you.
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Todd Brunner
★☆☆☆☆
Jan 20, 1970
They're like a used car salesman. Spoke to them and they assured me I would get a cleaning upon my arrival. They had my full paradontial records and new xrays sent over. Waited months for appt. upon arrival they said they WILL NOT do cleaning. They want to sell more x rays and charge a check up fee and refused to do cleaning same day. ABSOLUTELY SHAMEFUL BAIT & SWITCH SCAM.
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Crystal Graves
★★★★★
Jan 20, 1970
Pictures speak a thousand words. Thank you Dr. Szmigiel and the Gentle Touch Family. I am so blessed to have you all in my life as well as grateful for you all. From patients to staff, we are all treated like family
I couldn't imagine having had my dentistry done anywhere else. The staff starting from when you walk in the door is extraordinary. The dentists and assistants are exemplary. The care was impeccable. Once you've experienced this practice, you'll never look elsewhere.
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Sonny Giroux
★★★★★
Jan 20, 1970
Fantastic dentist! Hard to find a better staff then here! From the moment you walk in, you're greeted by friendly smiles! 4 out of 5 dentist may recommend your toothpaste, but 5 out of 5 Giroux's recommend Gentle Touch Family Dentistry!!
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Karen J
★★★★★
Jan 20, 1970
It's a shame I have to keep editing the same review to give the Gentle Touch team the proper recognition - wish I could add new ones instead of updates. Anyway, last week, I had a dental emergency - no surprise, the Team was there for me. Even though Dr. Szmigiel was not in the office that day, Dr. Roberts was kind enough to see me. Between Dr. Roberts and Crystal, the area was prepared for fixing the next day with Dr. Szmigiel. And Crystal came up with a perfect interim fix while I waited to keep me comfortable and let me sleep. The next day. Dr. S. was out unexpectedly and Dr. Roberts took care of the procedure. She was kind, explained everything, and took great care to keep me comfortable, just as Dr. Szmigiel has done for me all along. As far as I am concerned, I would be happy to receive care from either Doctor, as they are both absolutely excellent. As is the team. Thank you again, Gentle Touch Care Team!
Update: Nearly a year later, still awesome! Sometimes, a patient's experience changes as time goes on but not with this practice - it is consistently excellent. These guys are always on top of their game. They are absolutely fabulous. Original review below.
So to all those who have any trepidation regarding dentistry - GO HERE. They take amazing care of you and constantly check in. Every step is explained before they dive in to whatever cleaning or treatment is required. Their patient care is unparalleled. And the entire staff are amazingly friendly and kind as well. Thank you to the whole team!!!!
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Jamie Drake
★★★★★
Jan 20, 1970
I love coming to gentle touch I've been coming for 14 years they have made me feel comfortable I've always been nervous due to bad experiences with past dentist
Stevie and Holly Heather have been here scene I started Dr. Smigel goes easy and slow with me and I come every 3 months for a cleaning is the best part crystal and Christine have done a great job cleaning my teeth
Karen is very nice and helpful with signing in and out!
I just love everyone here there all great girls!
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Kayley Wells
★★★★★
Jan 20, 1970
I had recently broke a tooth and was able to be fit in with a couple of days (could of been earlier but I wasn’t in pain), the woman I spoke to was very informative and gave me all the answers to the questions I had.
When I went in for the appointment today, the staff was very kind and informative as well. Christine was amazing and she was very personal - kept me in the loop about every thing she was doing and why, and ACTUALLY cared. The dentist as well, asked questions and gave me answers to the questions I had asked. The girls in the front were the same way, it was a friendly and open environment. I was able to walk out feeling confident that they were going to take care of me, and will continue to go back. Was definitely a positive experience.
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Katrina Peterson
★★★★★
Jan 20, 1970
I've had traumatic dental experiences so I went in telling them they were outstanding if I could give 100 stars I would....gentle, gave explanation of everything and reviewed all options would Definitely recommend!!
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michael laforest
★★★★★
Jan 20, 1970
Fantastic experience, great equipment, staff is very professional and well educated in what they do. Cleaning was quick and painless. Highly recommend
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Diane Coupal
★★★★★
Jan 19, 1970
Dr. Maria Szmigiel’s practice exemplifies all the qualities of a consummate professional, i.e., conscientiousness, integrity, respect, compassion and empathy, to name a few.
Yet, the most important attribute of Dr. Szmigiel is her intensive knowledge, insuring that you will receive the best care possible.
I cannot begin to tell you how pleased and satisfied I am to have had my dental work done by Dr. Szmigiel. Not only did she save my teeth, she made them beautiful again. I can smile with confidence.
In addition, she has assembled an outstanding team, from Stevie and Erin at the front desk to the others I have met, namely, Holly, Emily, Aryn, Erin and Jenna.
Thank you to everyone.
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PJ Hahn
★★★★★
Jan 19, 1970
Your team are the most pleasant I have ever encountered in the service industry, Furthermore, the expertise of the dentists and associates are terrific.
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Heather Martin
★★★★★
Jan 19, 1970
Wow what great service! These wonderful group of ladies are just amazing. They make you feel right at home!! I have a really bad case of dentist anxiety!! But they explained everything to me as they are doing it. Awesome bed side manor too!!
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Shirley Haskins
★★★★★
Jan 19, 1970
My first visit was very impressive. Everyone is so friendly. Laelle my hygienist was patient and explained the new patient prep, and did a thorough cleaning. Next a procedure by Dr Roberts...she is AMAZING. In all the years I have been going to a Dentist I have never had a more relaxing or comfortable experience.