North Asheville Family Dentistry

Great first visit. Comprehensive exam, excellent teeth cleaning and convenient office in North Asheville!

I needed to find a new dentist because of network changes. The reviews are what made me hold out until I could get an appointment instead of other options. I was very pleased with my new patient appointment and at no time did I feel anxious. It took a while on the waiting list but I am so glad I waited.

The practitioner who attended to me was ok. Thank goodness. But this dental office has very poor customer service skills. A staff named ‘Lauren’ needs to be trained and learn proper customer service etiquette.

My first visit was very pleasant! I will definitely recommend.

Wonderful Staff.

very nice people I will continue to go there.

Such a fantastic experience with an emergency appointment, that I made them my regular dentist! Had my first yearly appointment and it went so smoothly. Very gentle, informative of costs and friendly.

From the moment you walk in to the time you leave, everyone is very friendly and Dr Tao is so gentle and competent!

This place does not deserve any stars at all the staff is extremely rude and incompetent. They have no professional skills what so ever including Dao she doesn’t deserve to have Dr. in front of her name because she’s not one. She is very inexperienced, and disrespectful she just wants any amount of money she can get from her patients without treating them. I would STRONGLY suggest you go back to radio and drink coffee at your favorite coffee spot. Your treatment of my daughter was dealt with in an unethical manner. I feel your so called passion of dentistry was a wrong path. Your staff is more concerned on their highlights and lipstick color then treating your patients with respect , care and professionalism. You may want to consider a profession in maid service.

The best in the business. Everyone is friendly, patient, and helpful. 10/10. 2 thumbs up. No notes.

I’ve been a client here for just over 2 years and I love the staff and service. I legitimately look forward to my semi-yearly cleanings and appointments. Highly recommend!

Only my second time here, but very happy with them. The hygienist was very thorough and professional. Feels like the best cleaning in a few years. The front desk was very helpful contacting my insurance (new insurance this year) to get coverage and eligibility, and filling for me. Great experience and people.

Every staff member was very professional, courteous and kind. Dr. Dao was very thorough. We were provided with excellent dental care!

My experience was very good. The staff was nice and accommodating. Dr Teresa Duo was great. She was very concerned with making me as comfortable as possible while she extracted my tooth. I would highly recommend this group to anybody looking for a dentist.

One of the best dental offices I have been to. Dr Dao and Carolyn were great. Thank you so much

Worst dentist experience I've ever had. 1) My wife left work early and got my daughter out of school for a NEW PATIENT visit. When she got there, the office was closed- no notification. (They called my wife's cell, but didn't leave a voicemail.) Office manager let them in to reschedule. No explanation, no apology, no recognition of being inconsiderate of my wife's time, and said rescheduled appointments that were most convenient for my wife & daughter were reserved for regular patients. 2) For my NEW PATIENT visit a couple of days later, they took x-rays, did a cleaning (hygienist was excellent- only positive thing). When the dentist reviewed the x-rays with me, she said I needed a filling for a bad cavity between my teeth, but that she wouldn't be able to tell how bad until she got in there, and I may need a root canal. I declined the "treatment plan". (I'm not sure when dentists started assuming they make decisions for patients without even a conversation.) I suggested we get my x-rays from our previous dentist to see if there was evidence of this cavity on them. 3) Back up front to discuss getting x-rays from old dentist, next appointment, and "treatment plan" with office manager (dentist didn't tell her I declined the treatment plan). I missed filling out the back of one of the 3 new patient forms, so I began to do that, along with the x-ray request form. Office manager gave me the treatment plan document to sign. I told her I wasn't going to sign it because I wasn't sure I would have it done there- we were deciding on a new dentist. She told me if I wasn't going to have the filling done there, then there was no need to have the x-rays sent to them. I repeated that we were still deciding. That's when she closed all the doors and left the office area without another word, leaving me there alone in the waiting area, filling out forms. I finished the forms, waited a few minutes to see if anyone was going to come back to the office and take the forms. When no one

Everything was special friendly and expert

I have never had such a calming experience at the dentist before. Having a female dentist seemed to make a big difference for me.

Pathetic

Awesome dental hygienist!