Name: Smile Keepers Medford Main
Address: 826 E Main St Ste 4, Medford, Oregon, 97504, US
Telephone: (833) 986-0489
Rating: 3.3

About Smile Keepers Medford Main

Smile Keepers Medford Main is a dental clinic located in Medford, Oregon. The clinic offers a wide range of dental services, including cosmetic dentistry, endodontics, oral surgery, pediatric dentistry, periodontics, and prosthodontics. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm.

The clinic has received mixed reviews from customers. Some customers have praised the clinic's staff for being accommodating and understanding of their dental anxiety. They have also appreciated the clinic's hygienists for being informative and helpful during their appointments. Other customers, however, have criticized the clinic's front desk staff for being rude and unhelpful. They have also complained about long wait times and difficulty in scheduling appointments.

Despite the mixed reviews, Smile Keepers Medford Main has a dedicated customer base that appreciates the clinic's quality dental services. The clinic's dentists are known for being gentle and considerate of their patients' anxiety and discomfort during dental procedures. The clinic's hygienists are also praised for being informative and helpful in educating patients about their oral health.

If you are looking for a dental clinic in Medford, Oregon, Smile Keepers Medford Main is worth considering. However, it is recommended that you read customer reviews and do your research before scheduling an appointment.

Reviews (77)

Aspen Takumi

★★★★★ Jan 20, 1970

I have really bad dental anxiety and the staff here were so accommodating. both dental hygienists i had the pleasure of meeting as well as the dentist Dr. Jung himself made my experience so much better. They were very patient and understanding, and went slowly, taking their time and explaining what they were doing the whole way through. they also let me have my mother in the room which made me feel better. 10/10 experience. well, as good as going to the dentist can be of course.

Annjanette Perez

★☆☆☆☆ Jan 20, 1970

Dr Hald is so completely rude and unpleasant. I went in for an exam. She never introduced herself, had to learn my chart as I was sitting in the chair and gave me no explanation as to what was going on. The only reason I knew her name was from my appointment card. she was counting teeth that had already been extracted years ago. I'm sure she's been doing her profession for some time but the complete lack of care and compassion showed she's only there for the check. She only spoke with her assistant and never gave details to what needed to be done. I was only informed of the SDF that they wanted to apply to my teeth which turns the cavity black and the 600 dollar mouth gaurd they wanted to charge me for without ever telling me why. I was very uneasy about it and when I tried to explain my concern she rolled her eyes pulled her glasses down and straight up said "then don't do it" and walked out of the room. I don't expect much being on state insurance. But to be treated like a ticket instead of a person was exactly what she did. I left in tears. The only pleasant part about the experience was the sweet receptionist that actually showed compassion to my feelings as she could visibly see I was upset. 0 out 0 for this dentist.

Morgan Ridgway

★★★★★ Jan 20, 1970

My daughter has severe anxiety going to the dentist. The whole staff at smile keepers have been amazing with her.

Kamiray Tucker (SparkzBby03)

★★★☆☆ Jan 20, 1970

Been my dentist office for every dentist need I encounter or 911 dental emergency I've had they are very busy an super fully booked up appointment schedule but have a cancelation call list to get any appointment someone either no showed or canceled.

Jk Meadows

★★★★★ Jan 20, 1970

Chessiah was an absolutely amazing hygenist she was very informative and quite wonderful. Chess really made it a great experience and put my dental anxiety at ease. I learned a great deal about the mouth with the way she explained everything. She honestly is the best I've come across and had a ton of dental work done in my life.

Amber Hegwald

★★★★★ Jan 20, 1970

Dr. Jung is by far the best dentist I have seen. He is considerate of people's anxiety about the dentist and I myself 100% truly appreciate that.

Candy Baker

★☆☆☆☆ Jan 20, 1970

I can't believe a place like this would cancel an appt for someone if they didn't confirm their appt by calling in! Instead my husband clicked the link provided from your company to confirm! Which stated "confirmed" see you at your appt!!! Especially after waiting 6 months to get in! Worst place EVER!!!!!!!!!

Nichole J Hill

★★★★★ Jan 20, 1970

You can wait months for an appt. But they do have cancelations and will call you if something comes up sooner than your scheduled appt. Since Covid is getting better though, some appts aren't as long a wait as it has been. Honestly, aside from that. The best dental service I've ever had in my 40 years of going to the dentist. Front desk ladies are courteous and helpful. Awesome hygienists. My dentist is gentle and amazing! I'm not even mad at the out of pocket costs because the service is superior and well worth it! I highly recommend this office. Great experiences all the way around for me!

reed damson

★☆☆☆☆ Jan 20, 1970

Walk-ins beware. I arrived at this office to aquire some antibiotics for an infection in my mouth. I arrived at 8:00 am and waited until 11 with zero attention after filling out 6 pages of paperwork. I just stormed out .

Brandi Brown

★★★★★ Jan 20, 1970

Dr. Jung and his assistant Marlin were amazing yesterday! Becky and I didn’t catch her name the other Receptionist are amazing too. They got me in super fast to see Paige the very next day after finding out yesterday that I have a small case of Gestational gingivitis for a deep cleaning. The dentist is never fun, but they all made my experience as good as possible. Great conversations, pointers for baby and I as far as dental hygiene goes, and just overall nice people at this location on east main. Thank you smile keepers. See you in 6 months. ❤️

Melissa Laughlin

★★★☆☆ Jan 20, 1970

If/when you are able to get in. (Booking into next year at this point) The doctors keep changing, and front office staff not very friendly. But the back half staff are nice. But really booking for simple things such as exam or cleaning 5-6 mo out is not okay. 2.5 stars

Igor Blank

★☆☆☆☆ Jan 20, 1970

Smile keepers was one of the few to take my insurance. So I made an appointment (3 months out) and told them I would just like my teeth cleaned. When my appointment finally came around, I was summond for jury duty and forced to miss the appointment. When I tried to reschedule it I was told I would have to wait another 6 months and that my appointment was never for a cleaning but for a "new patient exam". I specifically told them when I made the original appointment that I would like my teeth cleaned. Overall, I feel the way they do business and the extensive waits to get in are ridiculous. Never in my life have I encountered this and I will gladly pay out of pocket to go back to my previous dentist! (Premier Dental Care is awesome)

Jardani Jovonovic

★☆☆☆☆ Jan 20, 1970

Rude front desk lady. Needs a lesson in customer service. Please, Thank You, Welcome, Sorry........ do not exist in her vocabulary.

Shannon Brasley

★★☆☆☆ Jan 20, 1970

I am a current patient there and once everything I'm having done is complete I will never return there. Would have not chose this place If I knew then what I know now. Would not recommend them either....NO COMPASSION!!!!

E Collins

★★☆☆☆ Jan 20, 1970

There’s a reason this office is only rated 3.5 stars. The dentist I saw said, “you have been in pain for a week? That’s nothing in the dental world. Come back after two or three weeks.”

Bianca Hernandez

★☆☆☆☆ Jan 20, 1970

The first visit was rough. You would think if the dentist knows your gums are sensitive/inflamed they would take it easy for examination but I left bloody and even more inflamed. The receptionist was calling the wrong people for a good 5 minutes. No phone call/email reminder of my filling appointment. A different receptionist filed my filling appointment on the wrong day and they took their sweet time opening the doors when I had already told the call center over the phone that I was standing outside the front door of the building. If you like wasting time and dealing with people who are "click happy" then you'll have the best experience here!

Stacy Girt

★★★★★ Jan 20, 1970

The amazing lady I had today helped with my anxiety huge ! Absolutely love the staff !

Stasie Maxwell

★★★★★ Jan 20, 1970

Smilekeepers has given me consistently great dentistry care. From the friendly receptionists to the dental assistant and the dentist herself. Very informed care about what to expect each visit, making sure I’m numbed up properly with reassurance that I can ask for more numbing agent during the procedure if needed. Dental work in general gives me anxiety but Smilekeepers provides efficiency, expertise, and compassionate care every time. Highly recommend!

Julie Kinsman

★☆☆☆☆ Jan 20, 1970

I went here my boyfriend a few weeks ago. The front desk people don't seem to understand that he has a tbi and can't write. So I have to write his name and the date for well, guess what I was writing his name and she told me I couldn't do that and that he had to write his name and sign and date it. Uh I work at valley Immediate care and I have NEVER HAD A PROBLEM WRITING HIS NAME AND THE DATE FOR HIM.. otherwise the everyone else is really nice c

Katelyn F

★★★★★ Jan 19, 1970

I have only posted a few reviews online, but this needed to be done. I was very nervous about going to the dentist after almost 10 years. I have not been taking care of my oral hygiene and my last experience was not great to say the least. Smile keepers has been an INCREDIBLE experience for me. I was greeted by the front desk and they were super friendly, and have been very accommodating. You can tell they were working hard when things got busy. Denise the dental hygienist is AMAZING. I cannot put into words how compassionate, helpful, professional and just what a warm person she is. I need a lot of work to be done, and she never made me feel judged. She comforted me when I felt embarrassed. She has educated me so much already with just a few visits. I truly feel grateful. The pleasant experience they have given me, has motivated me even more to take care of myself and my teeth. They are the reason I will go back. I think a lot of people can relate to having traumatic medical experiences and choose to never go back. This was definitely not the case, the complete opposite. Being with Denise who was so pleasant and caring, literally made me want to go out into the world and spread kindness. She’s someone who gets it. If you have any hesitation about coming to this office, don’t. You can tell they care. That’s rare to find these days.