Name: Shipp Family Dentistry
Address: 1945 Medical Dr #200, Lakeway, Texas, 78734, US
Telephone: (512) 368-6165
Rating: 5

About Shipp Family Dentistry

Shipp Family Dentistry:

Shipp Family Dentistry is a dental practice located in Lakeway, Texas. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, and restorative dentistry. The office is open Monday through Friday from 8:00 am to 5:00 pm. The practice is closed on weekends.

The practice has received mixed reviews from customers. Some customers have praised the practice for its friendly and knowledgeable staff, while others have criticized the practice for its lack of communication and customer service. Some customers have also complained about being overcharged for services.

Despite the mixed reviews, many customers have praised Dr. Shipp for her professionalism and expertise. Customers have also praised the practice for its use of cutting-edge equipment, such as 3D scans and camera shots of teeth and gums. The practice has also been praised for its cleanliness and inviting atmosphere.

If you are looking for a dental practice in the Lakeway area, Shipp Family Dentistry may be worth considering. However, it is recommended that you read customer reviews and do your own research before making a decision.

Reviews (113)

Rita Lee

★☆☆☆☆ Jan 20, 1970

I have not spoken to the dentist since Covid. Her office said that she will look at my films, records, etc at some point from my two previous appointments in Feb 2023 and a few months before but no calls. The staff tells me they are understaffed because of Covid. I thought I could assume my teeth were okay because she never contacted me. Then my tooth broke in half. I called her office but it was completely shut down for spring break. I had to seek help elsewhere. I was told by the new dentist and the oral surgeon that the tooth had been dead for a long time. Anyway, I would not recommend this dentist because she is physically not there for your appointment, has no back up dentist when she leaves on vacation, her staff gets sick often or that’s what they tell me when they can’t book an appointment and my tooth was dead for a long time. I’m happy about my decision to move on. I am trying to get all my records sent to my new dentist. Let’s see how long that takes.

Lisa Sutter

★★★★★ Jan 20, 1970

Cathy was amazing!!! Great job, very efficient, knowledgeable and entertaining!

Tarra Campbell

★★★★★ Jan 20, 1970

Dr. Shipp has been my dentist since about 2017 and she is the best! The whole office staff from the administrators to the surgical assistants are all amazing, so helpful & friendly! I just had a little tooth emergency & they got me in right away to get it fixed! I’m so thankful for them! 🦷

Tom T

★★★★★ Jan 20, 1970

All of the staff are knowledgeable, friendly, and great to work with. I highly recommend Dr Shipp’s team!!!!

tiffani hammons

★★★★★ Jan 20, 1970

Dr. Shipp and her staff are excellent! I always receive the best care!

Kacey Cornell

★★★★★ Jan 20, 1970

Always kind, professional, and considerate to patient needs.

Kenneth Gable

★★★☆☆ Jan 20, 1970

I was overcharged for the second visit in a row. The EOB from the dental insurance shows a lower amount than the amount charged at time of service. This is apparently a failure to contact the insurance company in advance of service provision. The dentist is slow to process refunds, which shows a lax attitude for customer service.

Marii Hernandez

★★★★★ Jan 20, 1970

I usually don’t ever feel comfortable at my dental appointments(other dentistry’s) however I really enjoyed my visit today I was very comfortable. Everyone was really nice, and very professional! I was informed of everything that was going on which I really appreciate as well. (:

Stephen Chen

★★★★★ Jan 20, 1970

Dr. Shipp and team are fantastic. They take the time to get to know you, explain what they are doing, and make thoughtful recommendations on how to best care for your teeth. Very friendly and professional staff!

Billy-Joe Hunt

★★★★★ Jan 20, 1970

New patient to Shipp Family Dentistry and I couldn't be happier with my initial visit experience. The office is immaculately clean and inviting. The lobby staff are friendly and authentically pleasant. They were very helpful with navigating me for all of the required paperwork, etc. The dental hygienist was equally friendly, professional and thorough. Dr. Shipp was amazing as well! The equipment they utilize is cutting edge - 3D scans, camera shots of your teeth/gums... all impressive stuff. I am looking forward to a long term relationship with the folks at Shipp.

Carrie Richards-Fowler

★★★★★ Jan 20, 1970

This is my favorite dental office BY FAR - Dr. Shipp and her staff are incredibly friendly and professional. The office recommended a night guard, which I have been using, and it's amazing. I didn't realize how much clenching and grinding of my teeth I was doing until I wore my night guard. I can't sleep without it now and I wish that I had done this a long time ago! Thank you!

Piper B

★★★★★ Jan 20, 1970

10/10 would grow and remove teeth again

Laura Kirchner

★★★★★ Jan 20, 1970

Y’all, this is hands down the best dentist I’ve ever been too. I have seen and broken up with many dentists, all before actually getting treatments because I never felt any took my dental anxiety seriously. Dr. Shipp and her entire staff have been so kind, professional and patient with me. Dr. Shipp takes the time to explain everything with you and it’s obvious she takes great pride in her practice. They went over my options, laid out my treatment plan and the front office staff has been immensely helpful figuring out insurance and how to get my costs down. The hygienists and other staff were so kind when I had a little moment of panic and wasn’t my best self… I can’t say enough good things.

Marlene Stevic

★★★★★ Jan 20, 1970

We are new to the area having moved from Virginia and seeing same dentist over 5 years. I found Dr Shipp online and made the appointment. She analyzed and fixed it quickly and really no pain at all for me. She was funny and her staff are great too! Highly recommend. 😊

Rick Landwehr

★★★★★ Jan 20, 1970

Great service and knowledgeable people. Gave me all the options and costs and let me make the decision!

Silvia Ortin

★★★★★ Jan 20, 1970

Fantastic. Love this practice. Friendly, professional very customer oriented. Highly recommend for families.

Lynanne Guggenheim

★★★★★ Jan 20, 1970

The dentist’s office has always been an uncomfortable place for me, but not since becoming a patient of Shipp Family Dentistry. From the moment I walk through the door I feel nurtured and taken care of. I am grateful to the entire team!!! Thanks for making something that I stress about, a comfortable experience.

Ann Bordelon

★★★★★ Jan 20, 1970

Always quick and pleasant. Had my teeth cleaned today. Hardly any wait time and not too much time in the chair. My mouth feels great.

Perry White

★★★★★ Jan 20, 1970

Dr Shipp and her team are AWESOME! Thanks for the great experience!

Donald Solomon

★★★★★ Jan 20, 1970

For a Dental office the experience was extraordinary and I would highly recommend Shipp Dentistry’s office