Huebner Smiles Dentistry and Orthodontics

The Vance Jackson office is awesome they made me feel like family. Dr Walker is the best she never judged she took care of me. I highly recommend this dentist office .

From the moment you walk in until the moment you leave, every single employee shows level of kindness and care that is exceptional. Definitely will recommend.

Dr.Walker …. Amazing !!! Nothing short of it! I have really bad anxiety regarding dentist. I had a lot of work done over the last few months and I’m glad she was the one that completed the work. I don’t know how much she & the other staff get paid but please give everyone a raise!!!!

It was once again an absolute pleasure coming to see Dr. Walker today. Your good looks and positive energy always bring out a smile for me, which makes the process that much easier. The staff is always courteous and professional with any issues that may arise. Thank you for being such a great dentist office.

Worst costumer service in the world. I’ve been calling around 20 times to cancel an appointment due to being sick with covid and no one can answer the phone within a span of 3 hours. Ridiculous that I have to deal with this while being in a urgent care when my priority should be getting better

Gave this place a second chance and wow they are awesome. Dr. Christiansen and her assistant Ahad did a great job on extracting some teeth. The Dr. is a real young woman but super strong. My jaw is super sore now lol! She definitely took care of me! They have me as a patient for life!

Neutral comments (no stars deducted): 1. They serve alcohol...sounds cool and I like for me nail salon to offer an adult beverage but I am not sure how I feel about my dentist offering me a shot of fireball at 1:45 while I wait for my appointment time. 2. My appointment time was 2...the staff was still walking in from lunch at 2:07. They walk in through the front door lobby so I could see them coming in. But I get it, maybe the AM appointments ran long and everyone still deserves their full lunch break Positive Comments: 1. Everyone was so freaking nice-front desk staff, the X-ray tech, the doctor and even the hygienist (but read my comments below about the last dude) 2. They were very informative and took the time to explain their recommendations Negative Comments: My biggest and only complaint is with the hygienist and my cleaning, which was the main reason for my appointment. I first saw the doctor who went over my x-rays and mentioned that I had some cavities she wanted to address. She also explained these cavities were most likely from food gaps (gaps in my molars where food tends to get caught thus creating bacteria). She then explained that the hygienist would be in next to do a gum check, come up with a treatment plan and do my cleaning. He comes in and before introducing himself says "I see Stephanie likes her candies and acidic foods". I get that I have cavities, but let's not be judgey. Also, the doctor mentioned my cavities were due to another reason besides my diet. (-1 star) He then explains what this gum test is. My results weren't perfect but weren't bad, like 2 digits off from what an ideal score would be. Based off these results he recommended we do some sort of advance cleaning (other reviews mention this). I really appreciated how he explained what the treatment was and why it was important. He then said they were going to verify with my insurance. 5 minutes later, a case manager comes in to discuss my options. With the fillings they wanted to do

Amazing staff. Incredibly accommodating and above and beyond what I would expect from a care provider. Gracious with helping us navigate complicated insurance and finances. Thorough, clear, kind.

Dianna is the ABSOLUTE worst! Such a bad attitude and always on her phone! Will not be going back!!! Rest of staff amazing and the doctor is one of the nicest I’ve ever seen, unfortunately she ruined my experience!!!

Well, it's been a couple of years and I see others have experienced the same as myself. They try to force you to get unnecessary deep cleanings and up sale you. I have been to 4 different dentists since my visit and NON of them said I needed a deep cleaning. AVOID!

Just want to thank everyone for the great service provided. However I want to say that Justine was so friendly made me feel at home and Ricardo definitely made me comfortable in a not so comfortable situation. Thank you

Very friendly professional covered all the bases make sure I understood everything to the fullest extent nothing but great and things to say about them.

I recently relocated to San Antonio and looking for a dentist is important to me but finding one where I want to come back is key! The staff is very warm and welcoming and they make you feel right at home. It’s a very clean office. Thank you for an outstanding visit and I look forward to the next visit!!

I had such a great experience at the dentist here! I've gone through so many terrible dentists in the last five years, but this clinic was amazing! The staff were very friebdly and efficient, and they all made sure I felt welcome and comfortable at a new clinic! Skylar and Ricardo took such good care of me, and I'm looking forward to going back for my next appointment!

I came here for an emergency tooth appointment in October and just came for a deep cleaning and while it sucked, I feel better. I really do hate dentists but the staff and medical professionals are excellent. 🦷🦷

They did their absolute best to accommodate my anxiety about coming in. Staff was super friendly, and they were very transparent about costs

The service was awesome and professional. The staff made the experience amazing. Will not go anywhere else. Stephany and Dr.Walker were a top notch duo and great representation of the establishment.

Everyone was very nice and professional. They knew I was nervous and anxious. It went really well. Dr.Chen was very nice and kept checking to see if I was ok as he was doing my crown prep. And the dental assistant, Jacob was exceptional. He kept conversation going with me and that helped calm my nerves. They were both great!!! I would definitely recommend this office to anyone in need of dental care. I am a huge chicken and everything went fantastic! I just want to say thanks to both of them for making my visit go so smoothly 😃

The attention is the best I have received in San Antonio TX, always willing to give the answers to all my questions, they empathize with the needs of the patient. Thank you very much Huebner Smiles!!!

This place is incredible. I worked in dentistry for a couple years and even I still get a little shaky in the chair… but Dr. Walker is a sweetheart and has made every visit fast, comfortable and completely painless. Everyone here is obviously very good at what they do and they treat you like family. I’ll never go anywhere else.