Name: Crystal River Dental
Address: 400 School St, Waupaca, Wisconsin, 54981, US
Telephone: (715) 258-8200
Rating: 3.7

About Crystal River Dental

Crystal River Dental: A dental clinic located on School St, Waupaca, WI, Crystal River Dental offers a range of dental services to its patients. The clinic specializes in general dentistry, cosmetic dentistry, and emergency dental services. The clinic is open on weekdays from 8:00 AM to 5:00 PM and is closed on weekends.

The clinic has a team of experienced dentists and staff who are dedicated to providing quality dental care to their patients. Patients have praised the staff for being friendly, helpful, and upfront when it comes to plans and costs. The clinic is equipped with state-of-the-art technology, which enables the staff to provide accurate diagnoses and effective treatments.

Crystal River Dental offers a range of dental services, including routine check-ups, teeth cleaning, fillings, root canals, extractions, and dental implants. The clinic also offers cosmetic dentistry services such as teeth whitening, veneers, and Invisalign. Patients have praised the clinic for its gentle and non-judgmental approach, which helps to put them at ease during their appointments.

While some patients have had negative experiences with the clinic, most patients have praised the staff for their professionalism and dedication to patient care. Patients have also appreciated the clinic's efforts to work with insurance companies to create the best plan for the least out-of-pocket costs.

In conclusion, Crystal River Dental is a dental clinic that offers quality dental care to its patients. The clinic has a team of experienced dentists and staff who are dedicated to providing the best possible care to their patients. While some patients have had negative experiences, most patients have praised the clinic for its professionalism and dedication to patient care.

Reviews (16)

Wesley Anderson

★★★★★ Jan 20, 1970

I'm pretty picky when it comes to dentists. When my work took me from the Wausau area to Waupaca, my previous dentist recommended Crystal River. I couldn't be happier with the care I receive there. Staff are always smiling, helpful, and up front when it comes to plans and cost. I feel like I'm in good hands there.

Lionel Masse

★☆☆☆☆ Jan 20, 1970

Office staff was amazing informative and wanting to help. New patient with an infected tooth needing an extraction, the dentist( not in long enough to catch his name) spent no to me in my swollen mouth to determine what tooth was infected but only wanted to talk about dentures( he let me know they do that there) i left with no antibiotics for my infected swollen tooth but did get a referral to a oral surgeon from the office lady's thank you. Wisconsin seems to have the laziest dentists that I am not sure what they actually do. Horrible just horrible

Cindy Reed

★★★★★ Jan 19, 1970

New Dentist and front desk receptionist! Had an exam and the new dentist, Dr. Lisa is excellent. I’m very comfortable with her. She’s kind, gentle, nonjudgmental, and she is a very talented dentist. The best I ever had. I’m very pleased with the results. Thank you Dr. Lisa 😁 Also her staff tops off the positive vibes.

K B

★★★★★ Jan 19, 1970

Dr. Lisa and staff are amazing. They have made my family feel very welcomed and comfortable during their appointments. Very informative and caring!

Lisa Stankowski

★★★★★ Jan 19, 1970

My adult son was a new patient to Dr Lisa and her very welcoming and friendly staff. I could not believe a 23 year old young man was so impressed to mention how much time the Dr spent with him, getting to know him and his dental concerns. His hygienist was friendly, gentle and very informative!! What a great addition to the Waupaca community!!!

Jenny Peterson

★★★★★ Jan 19, 1970

Dr. and staff so sweet and kind. Made my visit easy and stress free.

Jenna Krueger

★☆☆☆☆ Jan 19, 1970

I have been going here for quite awhile and today will be my last day. I had an appointment at 4:00pm and didn’t get seen until 4:25pm and was there until 5:25pm. Almost an hour and a half for just a cleaning. When I was done I was asked to set up a 6 month appointment but mentioned I get done at 4 and would get there by 4:05pm where they then told me that no our last appointment is at 4 even though that was my appointment time today and they were 25 minutes late. Every time I go in there staff is always different. Very informative during cleaning but felt very discouraged after leaving that appointment so much I was in tears.

Julie

★☆☆☆☆ Jan 19, 1970

7 months ago my children were only seen by a hygienist and not the dentist. I thought maybe it was because of COVID and didn't say anything. Come our appointment in May they called the day of the appointment and cancelled because they realized once again they did not have a dentist to see the children. I expressed concern that my son had a visible cavity and the fact that it has now been a year since they have seen a dentist and they said they can put us on a cancelation list and see when they can get us in. We had an appointment scheduled a month later. Today I get a voicemail with the office stating now the hygienist is out therefore they will be cancelling the appointment (for tomorrow) AGAIN. Of course in the voicemail they said we can go on a cancellation list and they will let us know when an appointment becomes available. My son still has the same cavity (and I think it is affecting his other tooth as well), but no one is concerned about that and clearly it is of no concern to them as they did not even attempt to correct anything. I never had this problem when it was RLJ dental so I'm highly disappointed. Not to mention that they have now completely blocked our chances of getting an appointment anywhere else because I'm sure, like usual, dentists are booked for months out and trying to get in anywhere else will be incredibly difficult. Hoping that this cavity does not affect his adult teeth.

C B

★☆☆☆☆ Jan 19, 1970

The dental assistant was the only positive thing about going there. If it wasn't for her I would have walked out at my last visit. Everyone else, especially dentist were unfriendly and downright rude. And my issues were not even taken care of. I'll be going to someone else to finish my dental work. Big thumbs down 👎

Randal

★☆☆☆☆ Jan 19, 1970

They have changed their name from RLJ Dental to Crystal River Dental, and maybe ownership, because they were so terrible under the old name. Still have the same bad/poor staff and service. I do not advise or recommend you going here. Stay away.

SharonRose LaDue

★★★★★ Jan 19, 1970

They all are so nice at this clinic. I found out when I got there that nitrous could not be used because of Covid which made me anxious but they all put me at ease and so did the dentist that it made my extraction a piece of cake. They are the best!!

Kelly Y

★★★★★ Jan 19, 1970

Having a tooth pulled isn't exactly the highlight of anyone's day but the team at RLJ were kind professional and made sure I was comfortable throughout. I'm pleased I chose them for my dental services!

Pat Boutwell

★★★★★ Jan 19, 1970

Great people' always get in right away. Would recommend to any one.

Gary Prochnow

★★★★★ Jan 19, 1970

I had an abscess in a tooth that came about very fast. They got me in quickly addressed the issue (extraction). When I went back for a follow-up a week later it was discovered I was due for cleaning and check-up that they did that day. We discussed some other needed work that was scheduled for later that same week. For each visit they proactively looked at costs and worked with my insurance company to create the best plan for the least out of (my) pocket costs. All involved were friendly and informative.

Julie Bessette

★☆☆☆☆ Jan 19, 1970

First visit there was ok. Then it all fell apart the following visits. Don't trust them, we are going elsewhere. They will tell you that charges are covered then send you a bill!!

Xavier Juliano

★★★★★ Jan 18, 1970

The dentist and his team are amazing! First time I’ve gone to the dentist in years (Very dental phobic) as the only the other dentist I had growing up was terrible! Anyways I couldn’t be more impressed everyone is super friendly and easy to work with. The dentist is very careful and is very aware of pain management during procedures. The staff make it very apperent that they are there to help you and make you feel as comfortable as you can possibly be. All in all, I’m more than satisfied with my visits so far and would recommend this dental care to anyone!