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Chapel View Family & Cosmetic Dentistry | Dentist in Cranston RI

4.5

16 reviews
Dentist

Review of Chapel View Family & Cosmetic Dentistry | Dentist in Cranston RI

Chapel View Family & Cosmetic Dentistry is a dental practice located in Cranston, Rhode Island. The practice offers a range of services, including general dentistry, cosmetic dentistry, and emergency dental care. The office is open Monday through Thursday from 8:00 am to 6:00 pm and closed on Fridays, Saturdays, and Sundays. The practice is conveniently located on Chapel View Boulevard, making it easily accessible for patients in the area.

The practice has received positive reviews from many patients who appreciate the friendly and professional atmosphere. Patients have noted that the staff is knowledgeable and takes the time to explain procedures and answer questions. The office is modern and clean, which adds to the overall positive experience. Patients have also praised the dentist, Dr. Del Gizzo, for his excellent work and attention to detail.

While the majority of reviews are positive, there have been a few negative reviews from patients who were unhappy with their experience. One patient felt that the dentist was snarky and dismissive of their concerns, while another patient felt that they did not receive enough novocaine during a procedure. Despite these negative reviews, the practice has a high overall rating and many satisfied patients.

If you are in need of dental care in the Cranston area, Chapel View Family & Cosmetic Dentistry may be a good option for you. The practice offers a range of services and has a friendly and professional staff. While there have been some negative reviews, the majority of patients have had positive experiences and would recommend the practice to others.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Chapel View Family & Cosmetic Dentistry | Dentist in Cranston RI Reviews - 16

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Molly Durigan

I recently had a procedure done at Chapel View Dentistry. As a prelude, I'll say, I'm not too keen on the dentist, and tend to be nervous.
The procedure required novocaine; he gave me two shots and waited a while for it to set in. I told him before the procedure that my mouth didn't feel very numb, but he told me it was normal. He started chipping away at an old filling, and I immediately I told him it hurt, but he dismissed it. He started again with the drill, and again, I complained of pain. Because I was a nervous patient, he didn't believe me. He almost insisted that it was just vibration, but I persisted that it was a cold, shooting nerve pain. Apparently, he believed that, and gave me two more shots of novocaine. I was numb after that he went on with the procedure. Afterward, the assistant insinuated that it was sort of my fault that I hadn't received enough novocaine, stating that "sometimes, when people are nervous/high anxiety, the novocaine doesn't work as well". I'm pretty sure that that's untrue, as novocaine has a chemical reaction on the body which doesn't rely on the emotional state of a person.
I had to go back for an unexpected follow-up to the procedure, and the same assistant said something to the effect of "I know this hasn't been a pleasant process, but worse things have happened", to which I replied "not to me, they haven't". The whole process ended up being a month-long nightmare, and it seems that this dentist and his staff make a habit of dismissing patients' pain/complaints. I will not be returning.

Maureen Mcmahon

I have been going to Dr. Bill for many years and I have always experienced professionalism with him and all the staff ! Everyone is friendly and they always explain all that is taking place from your dental work to your payment.

Steve W

I've been going to Dr DelGizzo for close to twenty years. Highly recommended. Excellent staff as,well!

George Perez

Very comfortable office and knowledgeable staff. Would recommend this dentist to anyone.

Russ Brunner

Everyone is very friendly

gilberto Arteaga

Always a great service!

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