Dental Designs
Review of Dental Designs
Dental Designs: Quality Dental Services in Mitchell, South Dakota
Dental Designs is a local dental office that offers a range of dental services to the Mitchell community. The office is open from Monday to Friday, with Saturday and Sunday being closed. The office is located at 2110 N Minnesota St, Mitchell, SD 57301. The primary category of the business is a dentist.
The dental office is known for its friendly and professional staff who make every patient feel comfortable and at ease. The staff is always ready to help and answer any questions that patients may have. Patients can expect to receive quality dental services from the experienced and skilled dentists at Dental Designs.
The office offers a range of dental services, including preventive care, restorative care, and cosmetic dentistry. Patients can expect to receive a thorough examination and diagnosis from the dentist before any treatment is recommended. The dentist will explain the treatment options available to the patient and help them make an informed decision about their dental care.
Patients have praised Dental Designs for their excellent service and attention to detail. One patient said, "Dr. Farnham and the staff at Dental Designs are always so helpful and kind. It is a family business, and they truly care for their patients. Dr. Farnham does an excellent job of explaining any procedures and work needed to be done." Another patient said, "I have been going here for years. I highly recommend this dental office. They get you in right away and make sure you are satisfied before you leave. I will never go anywhere else. Amazing place with many friendly people."
However, one patient had a negative experience with the office. They said, "Absolutely awful! I went in because a filling had fallen out and it was causing pain. I was asked as a new patient to fill out a questionnaire ranking various items (pain, financial cost, cosmetic look, etc.) in terms of importance to me. Because my financial resources are very limited, I listed cost as a primary concern (right below pain, I believe)."
Despite this negative review, Dental Designs is a reputable dental office that provides quality dental services to the Mitchell community. Patients can expect to receive excellent care from the experienced and skilled dentists at Dental Designs.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Tyrone Toman
I chose Dental Designs due to a co-worker who was satisfied with them. I was impressed with how cordial the staff was with me. Dr. Farnham informed me with everything that’s going on inside my mouth and walked me through it all. He made the experience feel less worrisome, even with the problems I brought forth. Nothing but respect for him and his staff. I will continue to choose this dental office for any appointments I have for my teeth.
Courtney Johnson
This is one of the best Dental offices I have ever experienced. Everyone made me feel very comfortable and we're very kind during my visit. Definitely coming back!
Kelsey Hanson
I have been going here for years. highly recommend this dental office. They get you in right away and make sure you are satisfied before you leave. I will never go anywhere else. Amazing place with many friendly people.
Kailyn Mutsch
I really enjoyed my experience at dental designs in Mitchell! The staff was friendly and professional. I would definitely recommend their dentistry services!
Christie Wojcik
Absolutely awful! I went in because a filling had fallen out and it was causing pain. I was asked as a new patient to fill out a questionnaire ranking various items (pain, financial cost, cosmetic look, etc.) in terms of importance to me. Because my financial resources are very limited, I listed cost as a primary concern (right below pain, I believe). After the dentist did his exam and I provided staff with my insurance information, I was given a quote to fix the missing filling and tackle a couple other preventive issues, none of which where pressing. The quote I was provided for all this work showed approximately $200 as patient responsibility. With this information, I went forward with the work they detailed and paid up-front my portion of the bill. A week later, I received a bill for over $400. Because they did not adequately research my insurance (even though I listed cost as a primary concern) they errored on their original quote. Oops! I would have never done the additional work had I been provided with accurate information from the beginning - simply because I could not afford to do so. I was told they would except payments.
Then, about a month later when I stopped in to update my phone number and verify the time for my daughter's appointment the next day, I found they had cancelled her appointment already because I hadn't responded to a text confirmation.
When I indicated I would be moving to another dental office, I was told they would not release or transfer my records until I finished paying on my balance. To do this would be in violation of HIPPA laws, which I explained to them. Reluctantly, they released my records to me. How can the staff not be knowledgeable of this law? Lawsuit waiting to happen!
All that being said, the dentist himself was great. Unfortunately, the office is poorly managed as the other staff have no concern or respect for your personal wishes (financial concerns) or rights under federal laws.
zach moen
Dr. Farnham and the staff are Dental Designs are always so helpful and kind. It is a family business and they truly care for their patients. Dr. Farnham does an excellent job at explaining any procedures and work needed to be done.
Ruth Moody
Great people and dentist. Very matictulast work. One of the best I’ve ever been to