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Review of Dove Family Dentistry - Bartlett

Dove Family Dentistry - Bartlett is a dental practice located at 2805 Summer Oaks Dr, Bartlett, TN 38134. The clinic offers a wide range of dental services, including cosmetic dentistry, dental hygiene, dental implants, denture care, pediatric dentistry, and teeth whitening. The clinic is open from Monday to Saturday from 9:00 am to 6:00 pm, and it is closed on Sunday.

The clinic's staff is professional and friendly, and they offer great customer service. Patients have praised the staff for their cordiality and professionalism. The clinic's dentists are skilled and knowledgeable, and they use state-of-the-art equipment to provide high-quality dental care. Patients have reported that the clinic's dentists are gentle and provide pain-free dental procedures.

The clinic's facilities are clean and well-maintained, and the waiting area is comfortable and welcoming. Patients have reported that the clinic's waiting times are reasonable, and they appreciate the clinic's efforts to keep appointments on schedule.

While most patients have had positive experiences at Dove Family Dentistry - Bartlett, some have reported issues with the clinic's billing and scheduling practices. Patients have reported that they were asked to pay in cash, and some have reported issues with their insurance claims. Additionally, some patients have reported issues with scheduling and appointment mix-ups.

Overall, Dove Family Dentistry - Bartlett is a reputable dental practice that offers a wide range of dental services. The clinic's staff is professional and friendly, and they provide high-quality dental care using state-of-the-art equipment. While some patients have reported issues with billing and scheduling practices, most patients have had positive experiences at the clinic.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Dove Family Dentistry - Bartlett Reviews - 167

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Phyllis Hughes

The best dentist I've ever been to in my life. I would recommend Dove Family Dentistry to anyone, everyone. I can't wait to show my smile to everybody!

Jessica Flanigan

Quick and very understanding to my concerns. Didn’t try to push the treatment they thought best, but gave me options with possible outcomes and let me make a decision without pressure. Very nice staff and dentist was great.

Adrian Griffin

The doctors and staff at Dove Family Dentistry were quick, professional and most importantly pain-free (relatively speaking). I will be visiting them again for any future dental care.

Tarsha T

This was my first initial visit the Staff was very friendly the approach the Dentist had was not so welcoming the procedure was painful and rough I will not be returning still trying to figure out how a procedure can be done without a cleaning and you leaving dentist office with small fragments in your mouth from filings “?”

Janicia Gillard

The staff was really nice. The dentist explained everything to me about the procedure and she listened to my concerns. The dentist was gentle and made sure I was comfortable. I will definitely be returning.

Erin Smith

This was my first time at this Dove Family Dentistry office in Bartlett ..everyone from the front desk to in the back where I met Dr.Mena Azab who by the way was a sweet heart was fantastic...EVERYONE there was very nice and I think well I know this will be my permanent dentist office..

LovelyA

Joanna/jolynna omg I forgot her exact name SORRY!!!, but she was patient,understanding and overall AMAZING ... I was going to cancel my appointment because I had to bring my kids with me while I get a cleaning.. she helped and made me very comfortable and my oldest daughter love her my second child is only 17days old but everything went well and I’m glad I didn’t cancel
Also I ended up having to get numb for my cleaning she made the experience better and not uncomfortable at all I DEFINITELY RECOMMEND HER

Saleem Muhammad

I came here for the first time today. No problems. Much better than the place1 I used to go to. I felt like I could trust them to take care of me. If you have anxiety about the dentist like I do, I would go here. I plan to keep coming.

Lakeisha Anthony

I am so pleased with Dove Family Dentistry. My daughter is always scared when we go to the dentist and they were sooooo patient with her and made her feel so comfortable. She has never been able to calm down all the way, she normally cries even when she is getting a cleaning; Dove calmed her nerves 100%. I am elated that we have finally found our dentist home:-)

Linda Ellis

I was seen on Monday May 11, 2019. The dental experience that day with Anthony Polk DDS was unacceptable to say the least. First, Dr. Polk didn't recognize that the crown on my upper right canine tooth was a permanent crown. Polk insisted it was a temporary crown and I persisted it was a permanent crown administered ar another another dental office and dentist.

I came in to Dove Family Dentistry Bartlett on May 11th for a root canal on my upper left canine tooth. Dr. Polk did the root canal then started to drill on my upper right canine on the permanent crown and moments later said "it is a permanent crown" and proceeded to drill because he said it was "too long." His chair side manner is so indifferent like he didn't care what I thought or said. It was disheartening to say the least. Much to my dismay Dr. Polk had ruined a perfect permanent crown on my upper right canine tooth. He didn't display any remorse after he discovered himself it was actually a permanent crown.

The temporary crown that Dr. Polk's assistant put on after Dr. Polk left the dental room was not smooth but rough and still is 4 weeks later.

I was not given a follow-up appointment for a crown nor was I asked to do so. That's alright because I'm never using this Dove Family Dentistry offer again. I'm reminded why when I rub my tongue over either top canine tooth. They both feel extremely rough.

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Dove Family Dentistry - Bartlett Hours

  • Monday 9 AM to 6 PM
  • Tuesday 9 AM to 6 PM
  • Wednesday 9 AM to 6 PM
  • Thursday 9 AM to 6 PM
  • Friday 9 AM to 6 PM
  • Saturday 9 AM to 6 PM
  • Sunday