Thames Family Dentistry

Excellent customer service. I had a billing question I submitted on their website. They called me within 10 minutes and answered the question and resolved the billing issue . Great customer service in my opinion. They are also very friendly and professional when I visit the Collierville office. Highly recommend this dentist practice.

I've been going to Dr. Thames for over 3 yrs now and have no complaints. The staff are very friendly and the office is very comfortable. The drive is a little longer from Southaven than his old office in Olive Branch, but it is worth it when you trust someone for your care. I even enjoy going to the dentist now..if that's even possible. My hygienist is amazing and takes good care of me and if I'm having a bad day, her smile makes my troubles go away...Thanks M!! .

The best dental experience I've ever had. The office is SO nice! The chairs heat and massage and there are TV's in all of the rooms. Everyone is very nice and informative. Dr. Thames is a great dentist. I actually am looking forward to my next visit now. Good job!

No, I don't love going to the dentist, but Thames Family Dentistry gets five stars. If you've gotta be tortured, it's good to be tortured by kind and friendly people.
•The office staff are precious ladies who call me by name and bend over backwards to accommodate me.
•The dentist is patient with anxious patients and works well with teens as well as adults.
•I appreciate that TFD is open with pricing and gives me discounts because I pay cash (don't have dental insurance). They are always upfront about extra costs and don't tack them on without my permission. They also don't pressure me for additional services.
•They are good people who offer high quality dental service. I do my regular 6 months visits there. I've also had fillings, replacement fillings, and a crown.

I tried out this dentist office after moving to Collierville. During my first exam I was told that all six of my old silver fillings needed to be replaced because my teeth were decaying and would start cracking away. Since my previous dentist never mentioned my old fillings, I got a second opinion. The second opinion said that my fillings are fine, there is no decay and no sign of damage. No reason to replace them.

My wife also went here and was told that three of her composite fillings (the white ones) which were only 3 years old, needed to be replaced.

One of my sons had a cap installed and it came off twice before we finally had it put on by another dentist and have had no other problems.

I don't know if the dentist is incompetent or greedy or both but our family will never go back here.

If you need a well done job from professionals, go to Thames Family Dentistry. It has a lot of friendly people. I recommend this place compared to any other dentist office. The people who work there do their best to take care of their patients.

First dentist I have found since I was a child that really took the time to explain everything that was going on with my teeth, gums, etc. Dr. Thames takes the time to not only explain why you need certain work, but also goes into detail to tell you exactly what is going to happen if you continue to neglect certain treatments. EXTREMELY pleased with the service of the office staff, and can't imagine there is a better Dentist in the city.

Ive been a patient of Dr Thames for almost 2 years now. The staff is always professional and efficient. Ive had invisalign for 6 months and my teeth have moved greatly in that short time period. I can't wait to see what my smile looks like when I've compeleted it.

Nobody likes going to the dentist, but this place truly makes it a better experience. All the girls that work there are amazing and friendly. They have all the latest and greatest Technology and equipment. Dr Thames is the BOMB.

The girls were super nice and informative! Fast yet very thorough! Very organized and non-judge mental.