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4.6

17 reviews
Dentist

Review of Upper Cumberland Family Dentistry

Upper Cumberland Family Dentistry:

Upper Cumberland Family Dentistry is a dental practice located in Cookeville, Tennessee. They offer a range of dental services, including cleanings, fillings, extractions, and crowns. The practice is open Monday through Friday, with limited hours on Wednesday and Friday. They do not offer weekend hours.

The practice has received mixed reviews from customers. Some customers have praised the practice for its friendly staff and skilled dentists. One customer noted that Dr. Steven Elliss was "amazing" and "professional" and made tooth extractions "pain-free, quick, and effective." Another customer praised Dr. Buck Parsons for making them feel comfortable despite their fear of the dentist.

However, other customers have had negative experiences with the practice. One customer noted that they waited over three hours for a simple checkup and would not be returning. Another customer felt that the staff did not treat them with respect.

The practice's location is convenient, with plenty of parking available. The waiting area is clean and comfortable, and the office area is professional. The staff is polite and friendly and is happy to answer any questions customers may have. The practice also does a good job of educating customers about their dental health.

Overall, Upper Cumberland Family Dentistry is a decent dental practice with a range of services available. However, customers should be aware that wait times can be long, and some customers have had negative experiences with the staff.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Upper Cumberland Family Dentistry Reviews - 17

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Allan H.

We have been really happy with the services at this Dentist office in Algood. They do a great job with scheduling and even reminders of upcoming appointments. The waiting area is clean and comfortable. The office area is clean and professional too. The workers are polite and friendly as well. There is plenty of parking too.

They are good to answer any questions that you may have. And, they do a good job informing/educating us on what they find is going on with our teeth (good or bad).

I feel we are in good hands here.

Autumn

Dr. Steven Elliss is amazing. Helped me through my anxiety with tooth extractions. Very understanding. Dr. Ellis was professional and made tooth extractions pain free, quick and effective. He's been doing this for many years and knows exactly what he is doing. Great at his profession. Staff is very friendly and knowledgeable as well. I will definitely going back for future dental problems. Would recommend this Dental Practice to anyone who wants great service, caring Doctors, and effective, pain free dental work.

Karen Wilson

I Love Upper Cumberland Family Dentistry. Dr. Buckie is amazing. The staff is wonderful too.

Lexi D

They don’t know how to treat patients with respect, definitely find another dentist.

Donna Burch

I saw Dr. Mimms and staff today today. I am new to the area and was recommended by a friend from the gym. This is the best dentist office I have ever visited. From the front desk(Mell I think) to the wonderful assistant(Jordan). Dr. MImms was very gentle and quite skillful at repairing a broken tooth. If I had known of this office I would have driven from Cali just to get my teeth done right.

Kathy Loftis

I never thought that I would ever be able to smile in public again I thought that I would always have to wear a mask or my hand in my face, but thanks to Dr. Buck Parsons I'm not afraid to have my pics taken and I get alot of compliments on my smile Thank you Dr Buck Parsons your the best and will continue to bring my family here as well as myself. Very professional great with kids and service dog friendly would recommend everyone who I hear is looking for a great dentist!!

Jeff N

Was looking for a good dentist for the family. This place hit the spot very helpful gets you in and out fast. Jason had done a crown for me went very well. Everyone is very polite and professional.

Doug Freeman

Dr Buck Parsons and crew recently fixed a failing crown, did a much needed cleaning and a filling. Awesome job. Reasonable. Everyone in the office great. Nothing but positive to say of my experience there.

savannah hammock

I had an appointment at 130. I waited an hour in the waiting room. She took me back did an x-ray on my mouth, then leaves me in a room. I waited till 310. I got upset because I was only going for them to take a look at my teeth then I was going to make another appointment to get some cavities filled. I will not be back. Absolutely ridiculous, what should’ve been a 30/45 minute trip was nearly a 3 hour trip.

Justina Miller

I was looking for a new dentist and they got me right when I had my front crown missing, and they got me in today and gave me a temporary tooth until my crown gets approved! Short wait and all the staff were nice and asking if I was okay.

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